HT1146: Email Quick AssistLearn about Email Quick Assist
Currently Being ModeratedSep 30, 2012 8:56 PM (in response to Haroldfromqld)
I have this same problem.
I have macmail and gmail.
Can not quit mail.
little light is on under mail icon on dock
Please help, I have tried everything I know.
Currently Being ModeratedSep 5, 2013 7:27 PM (in response to cyclistgeorge)
This has happened to me several times since the old post.
What I have found is to do nothing.
I try a few of the obvious things (restarting - etc) but when
I just put the computer down for a day or so, it seems to fix itself.
I pick it up and you would never know there was anything wrong.
So I think it has to be yahoo, not having their act together with mail.
I hope this is something you can do (getting away from it for a day or two, some people can't.
Currently Being ModeratedSep 6, 2013 8:04 AM (in response to cyclistgeorge)Hold the curser down on the mail icon on the dock until a menu comes above the icon, move curser to 'quit' and click, wait a second and light will go away. If mail is still working (message going out or in), the light will stay on until finished, then go out.Yes, mail can be force quit. Apple menu (top left in menu bar) > force quit > select mall and click.Hope this works for you.
Currently Being ModeratedSep 6, 2013 9:40 AM (in response to Arudi)
This has worked for me! The Mail somehow was stuck in open and after I have force quit and the little light under the icon went out i was able to get back into mail and it looks like solved the problem.Thanks for all the helpful suggestions...
Currently Being ModeratedApr 7, 2014 2:40 PM (in response to Haroldfromqld)
i have also the same problem. i cannot open mail icon at the dock and even the mail icon at finder. ....i have to go to the main menu, click mailbox then click go to favorite mailbox before i can see the messages...please help
Currently Being ModeratedApr 8, 2014 6:34 PM (in response to pogzpol)
I'm sorry I can't help. You have a newer computer than I, and they are different. I don't have 'go to favorite mailbox' in my mailbox selections.
If you ask these questions in discussions and Google the question, you may get the answer. If not, walk into an Apple Store and they will answer your question in about 5 seconds. They are great.
Make it fun, ever though it is frustrating sometimes.