Q: How do I re-download movies to my iPad 2?
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by Carolyn Samit,Jul 8, 2012 5:02 AM
Carolyn Samit
Jul 8, 2012 5:02 AM
in response to jamesandvictoriaseale
Level 10
(122,547 points)
Apple MusicFollow the instructions here > Downloading past purchases from the App Store, iBookstore, and iTunes Store
Make sure and use the same Apple ID that was used for the original purchases.
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Jul 8, 2012 5:21 AMby jamesandvictoriaseale,Thanks Carolyn and Demo.
I live in the UK, so is this not possible then?
When I go to Purchased in iTunes, my drop down bar only brings up Music and TV Series, but not Movies.
Who should I contact to re-download them? I don't want to have to pay out twice for this! I've still got the emails from Apple to prove my purchases.
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Jul 8, 2012 5:38 AMby Demo,You can try contacting iTunes support, but the terms of the iTunes store state that movies are a one time download. If you live in the U.K. then the feature is not available to you. That is why you don't see the tab for movies in the Purchased tab in iTunes. Having the receipts to prove that you bought the movies doesn't matter. The terms of the store are still what they are.
However .... you are certainly free to contact iTunes and see what they see. Give it a try.
