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My Aperture crash after upgrade to 3.4. Pls help !

4390 Views 31 Replies Latest reply: Nov 10, 2012 3:46 PM by Ash99 RSS
  • léonie Level 8 Level 8 (46,760 points)

    Neither of these has fixed the problem  Aperture immediately crashes each time.

    then post the first 60 lines of a crash log.

  • Dudley Warner Level 3 Level 3 (750 points)
    Currently Being Moderated
    Sep 21, 2012 12:50 PM (in response to léonie)

    Thanks.  Here it is:

     

    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

    0   libobjc.A.dylib                         0x00007fff988db750 objc_msgSend_vtable14 + 16

    1   com.apple.CoreFoundation                0x00007fff96f2785a CFRelease + 170

    2   com.apple.CoreFoundation                0x00007fff96fbea12 CFURLCreateFileReferenceURL + 850

    3   com.apple.CoreFoundation                0x00007fff96fe66d6 -[NSURL fileReferenceURL] + 102

    4   com.apple.Foundation                    0x00007fff8ee1c2dd -[NSFileManager componentsToDisplayForPath:] + 102

    5   com.apple.RedRock                       0x0000000109c7013e +[RKImageCaptureManager defaultImageCaptureApplicationPathAndAllCandidateApplications:] + 371

    6   com.apple.Aperture                      0x0000000108fbf8b5 0x108f64000 + 374965

    7   com.apple.CoreFoundation                0x00007fff96f6447a _CFXNotificationPost + 2554

    8   com.apple.Foundation                    0x00007fff8ed58846 -[NSNotificationCenter postNotificationName:object:userInfo:] + 64

    9   com.apple.AppKit                        0x00007fff99c9660d -[NSApplication _postDidFinishNotification] + 292

    10  com.apple.AppKit                        0x00007fff99c96346 -[NSApplication _sendFinishLaunchingNotification] + 216

    11  com.apple.AppKit                        0x00007fff99c93532 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 566

    12  com.apple.AppKit                        0x00007fff99c9312c -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 351

    13  com.apple.Foundation                    0x00007fff8ed7212b -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 308

    14  com.apple.Foundation                    0x00007fff8ed71f8d _NSAppleEventManagerGenericHandler + 106

    15  com.apple.AE                            0x00007fff90410b48 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 307

    16  com.apple.AE                            0x00007fff904109a9 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 37

    17  com.apple.AE                            0x00007fff90410869 aeProcessAppleEvent + 318

    18  com.apple.HIToolbox                     0x00007fff8f4688e9 AEProcessAppleEvent + 100

    19  com.apple.AppKit                        0x00007fff99c8f916 _DPSNextEvent + 1456

    20  com.apple.AppKit                        0x00007fff99c8eed2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128

    21  com.apple.Aperture                      0x00000001093d800d 0x108f64000 + 4669453

    22  com.apple.AppKit                        0x00007fff99c86283 -[NSApplication run] + 517

    23  com.apple.prokit                        0x000000010a485324 NSProApplicationMain + 378

    24  com.apple.Aperture                      0x0000000108f739c2 0x108f64000 + 63938

    25  com.apple.Aperture                      0x0000000108f73314 0x108f64000 + 62228

     

     

    Thread 1:: Dispatch queue: com.apple.libdispatch-manager

    0   libsystem_kernel.dylib                  0x00007fff94fa2d16 kevent + 10

    1   libdispatch.dylib                       0x00007fff9728bdea _dispatch_mgr_invoke + 883

    2   libdispatch.dylib                       0x00007fff9728b9ee _dispatch_mgr_thread + 54

     

     

    Thread 2:: Dispatch queue: com.apple.Hg.HgDispatchQueue

    0   libsystem_kernel.dylib                  0x00007fff94fa06c2 semaphore_wait_trap + 10

    1   libdispatch.dylib                       0x00007fff9728dc32 _dispatch_thread_semaphore_wait + 16

    2   libdispatch.dylib                       0x00007fff9728da92 _dispatch_barrier_sync_f_slow + 188

    3   com.apple.iLifeSQLAccess                0x000000010b2a7f86 -[HgEntity _dispatch_sync_if_needed_suspend:withBlock:] + 255

    4   com.apple.iLifeSQLAccess                0x000000010b291d39 -[HgEntity anyModelWhere:args:] + 302

    5   com.apple.iLifeSQLAccess                0x000000010b291a51 +[HgModel anyModelFromDatabase:where:] + 195

    6   com.apple.RedRock                       0x0000000109972d61 +[RKKeyword findKeyword:withParent:fromDatabase:] + 207

    7   com.apple.RedRock                       0x00000001099bfa54 +[RKKeyword addKeywordIfMissing:withParent:fromDatabase:withNotification:] + 99

    8   com.apple.RedRock                       0x0000000109a89c12 +[RKKeyword importLocalizableRepresentation:toDatabase:] + 916

    9   com.apple.iLifeSQLAccess                0x000000010b3022a6 __28-[HgDispatchQueue addBlock:]_block_invoke_0 + 19

    10  libdispatch.dylib                       0x00007fff9728cf01 _dispatch_call_block_and_release + 15

    11  libdispatch.dylib                       0x00007fff972890b6 _dispatch_client_callout + 8

    12  libdispatch.dylib                       0x00007fff9728a47f _dispatch_queue_drain + 235

    13  libdispatch.dylib                       0x00007fff9728a2f1 _dispatch_queue_invoke + 52

    14  libdispatch.dylib                       0x00007fff9728a1c3 _dispatch_worker_thread2 + 249

    15  libsystem_c.dylib                       0x00007fff92ff3cab _pthread_wqthread + 404

    16  libsystem_c.dylib                       0x00007fff92fde171 start_wqthread + 13

     

     

    Thread 3:: Dispatch queue: com.apple.Mercury.KDatabaseMgr

    0   libsystem_kernel.dylib                  0x00007fff94fa2ae6 fsync + 10

    1   com.apple.iLifeSQLAccess                0x000000010b26bf46 unixSync + 56

    2   com.apple.iLifeSQLAccess                0x000000010b26bcb3 sqlite3PagerCommitPhaseOne + 1164

    3   com.apple.iLifeSQLAccess                0x000000010b258202 sqlite3BtreeCommitPhaseOne + 745

    4   com.apple.iLifeSQLAccess                0x000000010b257813 sqlite3VdbeHalt + 1220

    5   com.apple.iLifeSQLAccess                0x000000010b256efd sqlite3VdbeExec + 36889

    6   com.apple.iLifeSQLAccess                0x000000010b24dbea sqlite3_step + 2420

    7   com.apple.iLifeSQLAccess                0x000000010b26dd29 -[HgKPreparedSql updateWithArgs:] + 230

    8   com.apple.iLifeSQLAccess                0x000000010b2c6b8f __50-[HgKDatabaseManager commitAndBeginNewTransaction]_block_invoke_0 + 45

    9   com.apple.iLifeSQLAccess                0x000000010b2c7a88 -[HgKDatabaseManager _dispatch_sync_if_needed_suspend:withBlock:] + 246

    10  com.apple.iLifeSQLAccess                0x000000010b28c865 -[HgKDatabaseManager commitAndBeginNewTransaction] + 266

    11  libdispatch.dylib                       0x00007fff9728cf01 _dispatch_call_block_and_release + 15

    12  libdispatch.dylib                       0x00007fff972890b6 _dispatch_client_callout + 8

    13  libdispatch.dylib                       0x00007fff9728a47f _dispatch_queue_drain + 235

    14  libdispatch.dylib                       0x00007fff9728a2f1 _dispatch_queue_invoke + 52

    15  libdispatch.dylib                       0x00007fff9728a448 _dispatch_queue_drain + 180

    16  libdispatch.dylib                       0x00007fff9728a2f1 _dispatch_queue_invoke + 52

    17  libdispatch.dylib                       0x00007fff9728a1c3 _dispatch_worker_thread2 + 249

    18  libsystem_c.dylib                       0x00007fff92ff3cab _pthread_wqthread + 404

    19  libsystem_c.dylib                       0x00007fff92fde171 start_wqthread + 13

  • Aye Es Oh Level 2 Level 2 (330 points)

    Looks like you might have bad Image Capture plists. Grab your all of you Image Capture plist files (you can find them by holding down "Option", and going to the "Go" menu in the Finder, then selecting the "Library" folder, then going to "Preferences", then to the "ByHost" folder) and put them on your desktop. See if that fixes the issue.

     

    You might want to contact Apple about this, they've asked me before for my messed up Preferences when I submitted feedback to them via http://www.apple.com/feedback/aperture.html

  • léonie Level 8 Level 8 (46,760 points)

    Dudley, you left out the beginning of the log with the backtrace and the error message. So I cannot be quite sure; will you add them please?

     

    I just had a message from Apple that they want to contact you in this matter. So that seems to be taken care of.

  • Dudley Warner Level 3 Level 3 (750 points)
    Currently Being Moderated
    Sep 21, 2012 2:19 PM (in response to léonie)

    I did get the 2nd level of Aperture support at Apple to work on this, but they were unable to fix it.  I uploaded all the Console logs and they will show it to the engineers and I may have an answer early next week.  In the meantime, I am stranded.

     

    Thanks for your help.

     

    Here is the beginning of the log:

     

    Process:         Aperture [544]

    Path:            /Applications/Aperture.app/Contents/MacOS/Aperture

    Identifier:      com.apple.Aperture

    Version:         3.4 (3.4)

    Build Info:      Aperture-301036000000000~1

    Code Type:       X86-64 (Native)

    Parent Process:  launchd [161]

    User ID:         501

     

     

    Date/Time:       2012-09-21 17:10:06.267 -0400

    OS Version:      Mac OS X 10.8.2 (12C54)

    Report Version:  10

     

     

    Interval Since Last Report:          21712 sec

    Crashes Since Last Report:           30

    Per-App Interval Since Last Report:  8465 sec

    Per-App Crashes Since Last Report:   25

    Anonymous UUID:                      9BF4D2A3-3596-8399-FCF2-545210610501

     

     

    Crashed Thread:  0  Dispatch queue: com.apple.main-thread

     

     

    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

    Exception Codes: EXC_I386_GPFLT

     

     

    Application Specific Information:

    objc_msgSend() selector name: release

  • léonie Level 8 Level 8 (46,760 points)
    I uploaded all the Console logs and they will show it to the engineers and I may have an answer early next week.

     

    And they did not ask for your preference files? They will have to look at your User Preferences as well.

    Please make a backup copy of the current state of your User Library and keep it safe, until Apple contacts you again.

     

    To open the user preferences folder go to the Finder's main menu bar and click "GO" and hold down the options key, until "Library" appears in the drop-down menu. select library and click to open the folder.

     

    Make a backup copy of this Folder, please.

     

    Your crashlog shows, that Aperture crashes when trying to setup the default Image Capture application

    [RKImageCaptureManager defaultImageCaptureApplicationPathAndAllCandidateApplications:] + 371]

     

    Do you have any helpers installed to connect to a camera? for example "Cameras" by flexibit?

     

    Are there any non standard preference panes installed in the system preferences? DO you use Aperture plug-ins?

     


     


  • sigbertvonoxfeld Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 21, 2012 3:22 PM (in response to AlexGcs)

    I tried with everything, the facebook share is the most bigger problem for me, I import pictures from my external HD and works fine, I will try with my camera later, I worked in some pictures and all is well, I don't use any plug-ins, I made a backup of my Aperture Library.aplibrary, and thats all... I suppose, I have to wait for the next upgrade, I am stranded too.

  • Dudley Warner Level 3 Level 3 (750 points)
    Currently Being Moderated
    Sep 21, 2012 4:05 PM (in response to léonie)

    I have a new TimeMachine backup and a new Aperture Vault.  I have Image Capture installed to open when my USB card reader opens a card. Also, DropBox opens, and I have been unable to disable that function.  I do not have any non standard preference panes installed.  I do use many Aperture plug-ins.  These include all the Nik plug-ins and 2 plug-ins from Topaz. 

     

    Thanks -

  • léonie Level 8 Level 8 (46,760 points)

    Not all Aperture plug-ins will work with Aperture 3.4 any longer,you will have to check with the manufacturer, if the pug-ins support sandboxing, see:

     

    Aperture 3.4 and later: Some third-party plug-ins are no longer compatible

     

    Have you already tried Aye Es Ohs Advice? Re: My Aperture crash after upgrade to 3.4. Pls help !

     

    if you have done that, keep a copy of the references file for the Apple team.

  • Dudley Warner Level 3 Level 3 (750 points)
    Currently Being Moderated
    Sep 21, 2012 6:52 PM (in response to léonie)

    leonieDF

     

    I just tried Aye Es Ohs advice, and it worked immediately.  I moved all the Image Capture plists to my desktop.  I am really happy.  Thanks so much for seeing this problem through.  As a result, I will now have a much more productive weekend. 

     

    Dudley

  • Dudley Warner Level 3 Level 3 (750 points)
    Currently Being Moderated
    Sep 21, 2012 6:56 PM (in response to Aye Es Oh)

    Aye Es Oh -

     

    Your advice definitely worked.  As soon as I moved all the Image Capture plist files to the desktop, Aperture started working again.  I am really happy.  Thanks for your help.

     

    Dudley

  • léonie Level 8 Level 8 (46,760 points)

    You are welcome, Dudley, glad to help! Great, that you could solve this!

    Have a nice weekend.

     

    Cheers

    Léonie

  • Aperture 3.4 update ***** Calculating status...
    Currently Being Moderated
    Sep 22, 2012 6:13 AM (in response to léonie)

    Thanks plist removed. It works again!

  • Martin Minkenberg Calculating status...
    Currently Being Moderated
    Sep 29, 2012 4:03 AM (in response to léonie)

    It works, thanks!

  • Cosmo_Kramer Level 1 Level 1 (0 points)

    I see only com.apple.RegAperture.plist. Removing that doesn't work. Any help ?

     

    Thanks.

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