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Photo sync issues after 10.8.2, iOS 6, iPhoto 9.4 upgrades

64257 Views 267 Replies Latest reply: Jan 10, 2014 11:39 AM by sungyle RSS
  • Ian Parkinson Level 6 Level 6 (10,365 points)

    Sort of.....

    I could sync to my devices before, but had issues with Events and Faces being duplicated.

    I could select Events, Albums, etc.

    I did have the issue with it being Greyed out originally, but applied the '&" fix mentioned in other threads which solved that.

  • Anastassios T Level 3 Level 3 (810 points)

    Have you tried deleting the XML file? iPhoto will generate a new one when you make changes to the iPhoto library. Quit iPhoto find the library (usually in the Pictures folder) select it and control click on the library. Select "show pkg contents). You will see the AlbumData.xml file. Drag it out of the library, do not move or touch any of the other files and folders. Close the folder and relaunch iPhoto. Quit iPhoto and go to iTunes and see if the multiple faces are still showing.

  • Terrell Smith Level 4 Level 4 (3,010 points)

    Download and install the iPhoto 9.4.1 update, which was just released today. It may be the answer to your problems:

    http://support.apple.com/kb/DL1598

     

    Be sure that neither iTunes nor iPhoto is running when you install the iPhoto 9.4.1 update. After installing the update, then restart iTunes and iPhoto. By default, "All photos" is selected. Change this (it's no longer grayed out) to "Selected albums..." and you should be OK.

  • Joseph Delaney Level 3 Level 3 (515 points)

    Start up iPhoto before starting up iTunes, to give it a chance to rewrite the library file. The sequence will be important.

     

    I've confirmed that iPhoto 9.4.1 does fix the ampersand ("&") problem - it now properly handles "XML Entities" - so after iPhoto "updates the library", then iTunes should be OK.

     

    If not, then it's time to rebuild your iPhoto library. Start up iPhoto while holding down the "command" and "option" keys.

     

    After that, if you still have the problem with events and faces, it was coincidental and not actually related to the "&" problem. It could very well be two different problems at the same time.

  • phalanges Calculating status...

    Yippee, problen solved. Thanks Apple. But it would be nice when these things happen that they could state they are aware and are working on it! Especially when it concerns something as important as one's precious photo database!!!

  • bwolfy Level 1 Level 1 (0 points)

    9.4.1 Fixed the problem.  Nice work Apple!!  Thanks for the quick fix

  • GentleLady Level 1 Level 1 (105 points)

    agree. Problem is solved with iphoto update. It just took a little patience. Didnt want to try all those complicated fixes.

  • Mike Osborn Level 4 Level 4 (1,205 points)

    Sync problem cured with iPhoto update. IPad was a bit balky in its update...one example was that the first time I synced, I checked Photos on the iPad and NONE were there. Rebooted the iPad, connected it again, checked the Photo sync settings (didn't change any), synced again, and the photos were there. Very strange. Also noted the "Other" category grew substantially from before....will have to research how to reduce this.

  • Mr. Luigi Level 1 Level 1 (5 points)

    Mike, If you find no quick fix to the enlarged "other" category you can Restore your iPad FROM BACKUP and that should return the "other" category to a normal size. Make sure you backup your iPad first before the restore so when the process is complete your iPad will be as it was (all apps, music, folder layout, etc. will be as they were). Connect your iPad to your computer via USB cable and start up iTunes (if it doesn't do so automatically). Right click on your iPad's name on the left column of the iTune screen.  If you are using a Mac laptop you can right click by doing a two finger click on the track pad.  That will bring up a list of options...one of which will be "backup." Click on backup.  After that is complete follow through on the Restore.  Just make sure you Restore from BACKUP (the backup you just performed).  I have had to do this several times on my various iDevices when they start to develope explosively large "other" categories.

     

    Good luck. Mr. Luigi

  • Lavandula Calculating status...

    iPhone4 problem seems resolved, but all albums were duplicated in Apple TV. Dare not sync contacts yet.

  • cppr67 Calculating status...

    Update 9.4.1 did not fix it for me. I still have the same sync problem. So it is still not possible for me to sync pictures to my IOS devices.

     

    After updating to 9.4.1 my screen color changes to a cold gray when loading Iphoto. All other applications allso turn cold gray. When quiting Iphoto the color changes back to the normal warmer gray.

     

    So come on Apple... It aint over..

  • Terrell Smith Level 4 Level 4 (3,010 points)

    phalanges wrote:

     

    Yippee, problen solved. Thanks Apple. But it would be nice when these things happen that they could state they are aware and are working on it! Especially when it concerns something as important as one's precious photo database!!!

    Photos are precious, and often not replaceable. Backup, backup, backup.

  • Mike Osborn Level 4 Level 4 (1,205 points)

    Mr. Luigi,

     

    Thank you for the advice for shrinking the "other" data that grew after this update. I will try your suggestion later on this week. (Traveling until Friday and won't have access to my Mac until my return).

     

    Mike

  • Mr. Luigi Level 1 Level 1 (5 points)

    Hi Terrell,

     

    OMG!  You are so right.

     

    BACKUP of DIE!

     

    Don't let what happened to the keys below happen to your pictures.

     

    "If you ever drop your keys into a river of molten lava, let 'em go, because, man, they're gone."

  • kshapiroeditor Calculating status...

    Has anyone solved the events sort order issue yet with itunes/iphone synch? I've always had ascending order in iPhoto and the list in iTunes refuses to recognize it. I've done all the fixes and nothing works.  It's really like iPhoto 9.4.1 and iTunes are not "talking" to each other.  Hoping apple comes out with another patch, but there's always a chance a preference or cache could be the problem so looking for others in the same boat.

     

    Thanks, Keith

    iPhone 4S, iOS 6, iTunes 10.7 on iMac Lion 10.7.5

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