iNinja7

Q: Can't receive email with icloud.com domain

I'm having trouble with the icloud.com domain. I still have the old me.com email and it works fine receiving mail but I prefer the new icloud.com domain to be my new default to give people and the only thing I can do on it is send email. Why is this the case when both are technically the same?

icloud, iOS 6

Posted on Oct 1, 2012 11:49 PM

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Q: Can't receive email with icloud.com domain

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  • by iNinja7,

    iNinja7 iNinja7 Oct 1, 2012 11:53 PM in response to iNinja7
    Level 1 (0 points)
    Oct 1, 2012 11:53 PM in response to iNinja7

    Just found out I also can't send from the new icloud.com domain. :(

  • by kcl168,Helpful

    kcl168 kcl168 Oct 2, 2012 1:09 AM in response to iNinja7
    Level 1 (7 points)
    Oct 2, 2012 1:09 AM in response to iNinja7

    same here. I can login using *@icloud.com at the iCloud website but can't receive mail sent to the new e-mail but ok if send to me.com. Found this article saying need to wait for noticification before you can access the new icloud.com email. I'm still waiting....

    http://support.apple.com/kb/HT5441?viewlocale=en_US

  • by iNinja7,

    iNinja7 iNinja7 Oct 2, 2012 6:49 AM in response to kcl168
    Level 1 (0 points)
    Oct 2, 2012 6:49 AM in response to kcl168

    Thanks. I got pretty confused on how iOS 6 already gives the option yet when sending from the email, doesn't prompt that it needs to be verified first, but an error type message. Hope it doesn't take too long.

  • by kcl168,

    kcl168 kcl168 Oct 2, 2012 7:01 AM in response to iNinja7
    Level 1 (7 points)
    Oct 2, 2012 7:01 AM in response to iNinja7

    I looked further in the Setting Mail Account iCloud, and tape on Account then Advanced/Mail, it actually already showing both @me.com and the new @icloud.com under "Allow Sending From", something new in IOS6? However the the @icloud.com option is greyed out. You may want to check if yours is selectable. I guess if not we have to wait till Apple notify us when the icloud.com version is usable for sending/receiving. good luck, cheers

  • by andysquirrel,

    andysquirrel andysquirrel Oct 2, 2012 7:22 AM in response to kcl168
    Level 1 (10 points)
    Oct 2, 2012 7:22 AM in response to kcl168

    I have it on good authority that Apple is in the process of enabling email sent to @icloud.com addresses for existing @me.com and @mac.com users, please wait for the email to say that it has been set up before you use it.

  • by DenaliDad,

    DenaliDad DenaliDad Oct 2, 2012 7:40 AM in response to iNinja7
    Level 1 (0 points)
    Oct 2, 2012 7:40 AM in response to iNinja7

    5441 says "It will take a few weeks for Apple to grant you access to your new @icloud.com email address." How long is "a few weeks?" I've had my iPhone 5 as long as others and have not received the email yet; I cannot access my me.com email on my phone, which is irritating.

  • by andysquirrel,

    andysquirrel andysquirrel Oct 2, 2012 7:45 AM in response to DenaliDad
    Level 1 (10 points)
    Oct 2, 2012 7:45 AM in response to DenaliDad

    There shouldnt be any issues recieving email sent to @me.com addresses.

  • by DenaliDad,

    DenaliDad DenaliDad Oct 2, 2012 8:18 AM in response to andysquirrel
    Level 1 (0 points)
    Oct 2, 2012 8:18 AM in response to andysquirrel

    I figured out a workaround to READ the email; I cannot SEND any, however, because the iPhone5 is set up for the iCloud.com address, which is why I need the password.

  • by andysquirrel,

    andysquirrel andysquirrel Oct 2, 2012 9:13 AM in response to DenaliDad
    Level 1 (10 points)
    Oct 2, 2012 9:13 AM in response to DenaliDad

    I suggest signing out of icloud and sign back in using your @me.com address, then check your mail settings to make sure its using your @me.com address.  I would turn off the ability to send from @icloud.com for now by going into settings, mail contacts calendars, icloud account, tap your icloud account again, then go to advanced mail, and turn off "allow sending from" @icloud.com

  • by DenaliDad,

    DenaliDad DenaliDad Oct 2, 2012 9:59 AM in response to andysquirrel
    Level 1 (0 points)
    Oct 2, 2012 9:59 AM in response to andysquirrel

    There is no iCloud account listed. The only ones are a Gmail account and a me.com account. In the "Default Account" list, ONLY the iCloud account shows up. There is no way to change it; any time I go to any mail account, I am asked for the password to my iCloud account, which I don't have yet.

  • by andysquirrel,

    andysquirrel andysquirrel Oct 2, 2012 10:03 AM in response to DenaliDad
    Level 1 (10 points)
    Oct 2, 2012 10:03 AM in response to DenaliDad

    check your account settings here, you can reset your password if you need to.

     

    https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

  • by DenaliDad,

    DenaliDad DenaliDad Oct 2, 2012 10:12 AM in response to andysquirrel
    Level 1 (0 points)
    Oct 2, 2012 10:12 AM in response to andysquirrel

    Thanks, Andy. It's not an issue with the Apple ID. It's an issue with the iCloud email password, which I do not have. That's why I'm wondering when the email from Apple will come; I see many folks already have iCloud.com addresses, but not me. I've had my me.com since MobileMe, long ago. I guess I will just wait. I am really very disappointed in how Apple has handled this iOS 6 release. I cannot imagine it happening like this under Steve Jobs.

  • by iNinja7,

    iNinja7 iNinja7 Oct 2, 2012 11:06 AM in response to kcl168
    Level 1 (0 points)
    Oct 2, 2012 11:06 AM in response to kcl168

    The allow sending from means you can choose to send from me.com or icloud.com. And the grayed out email is the default email you chose. (I switched icloud.com as the default and it grayed out the same email for sending from because its the default same applies if me.com is default, it becomes grayed out and icloud.com is selectable). What's confusing is how Apple did this. Giving us the option to choose it already on iOS 6 and not being able to yet until "a few weeks" as you and others have said with this email they'll give us. It even says in settings that both addresses get the same email so whoever sends to me.com you can access with icloud.com, yet as of now, sending to icloud.com just gives an error message and makes an "outbox" and puts that mail in it.

  • by andysquirrel,

    andysquirrel andysquirrel Oct 2, 2012 11:11 AM in response to iNinja7
    Level 1 (10 points)
    Oct 2, 2012 11:11 AM in response to iNinja7

    iOS 6 was released before @icloud.com email addresses were set up.

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