tobifs

Q: iPhone 5 wifi issues

My iPhone 5 connects to wifi networks and remembers them, but receives absolutely zero data through the network. LTE and 3G no problem... Off to the repair shop (after 3 hours of ownership...) or any ideas??

iPhone 5, iOS 6

Posted on Sep 21, 2012 2:22 AM

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Q: iPhone 5 wifi issues

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  • by Fluffy12,

    Fluffy12 Fluffy12 Oct 2, 2012 6:40 AM in response to mobg888
    Level 1 (0 points)
    Oct 2, 2012 6:40 AM in response to mobg888

    I updated my 4 iPads, iPhone 4 and purchased an iPhone 5. All function fine with wifi.  My iPhone 5  and new iPad with wifi + 4g, maybe I am fortunate but I found out years ago with router issues even when I got my Airport Basestation that the channel for Apple works best under channel 9.  Maybe this will work.

  • by clickmeas,

    clickmeas clickmeas Oct 2, 2012 6:40 AM in response to tobifs
    Level 1 (0 points)
    Oct 2, 2012 6:40 AM in response to tobifs

    Did you guys try changing/downgrading/upgrading your router firmware ?

    See my post.https://discussions.apple.com/message/19846438#19846438

     

    There is surely something different with WIFI connectivity on iphone 5. I had IOS 6 on my iphone 4, everything was working fine, on all wifi networks. But Iphone 5 Won't work on some of the routers/firmware.

     

    Ofcourse if you are conecting to a public/Company WIFI (like most of us), we have no option but wait to get a fix for Iphone 5.

  • by hell_town_kl0wn,

    hell_town_kl0wn hell_town_kl0wn Oct 2, 2012 7:01 AM in response to qkpham
    Level 1 (0 points)
    Oct 2, 2012 7:01 AM in response to qkpham

    qkpham, I am on my second one now. Here's the info on both phones.

     

    Serial number: DNPJ70P6DTTP
    Name: iPhone 5 (GSM model: AT&T and Canada)
    ModelCode: iphone_5
    Model Number: MD635
    Group1: iPhone
    Group2:
    Generation: 7
    Machine Model: iPhone5,1
    Model introduced: 2012
    Production year: 2012
    Production week: 33 (August)
    CPU speed: 1.3GHz
    Screen size: 4 inch
    Screen resolution: 1136x640 pixels
    Colour: White
    Capacity: 16GB
    Factory: DN (China, Chengdu - Foxconn)

     

     

    Serial number: DNPJC9B1DTTP
    Name: iPhone 5 (GSM model: AT&T and Canada)
    ModelCode: iphone_5
    Model Number: MD635
    Group1: iPhone
    Group2:
    Generation: 7
    Machine Model: iPhone5,1
    Model introduced: 2012
    Production year: 2012
    Production week: 36 (September)
    CPU speed: 1.3GHz
    Screen size: 4 inch
    Screen resolution: 1136x640 pixels
    Colour: White
    Capacity: 16GB
    Factory: DN (China, Chengdu - Foxconn)

  • by Zanga,

    Zanga Zanga Oct 2, 2012 7:03 AM in response to hell_town_kl0wn
    Level 1 (0 points)
    Oct 2, 2012 7:03 AM in response to hell_town_kl0wn

    How do I get those info?

  • by mccosha,

    mccosha mccosha Oct 2, 2012 7:12 AM in response to Zanga
    Level 1 (6 points)
    Notebooks
    Oct 2, 2012 7:12 AM in response to Zanga

    Serial number: ********QDTTR

    Name: iPhone 5 (GSM model: AT&T and Canada)

    ModelCode: iphone_5

    Model Number: MD637

    Group1: iPhone

    Group2:

    Generation: 7

    Machine Model: iPhone5,1

    Model introduced: 2012

    Production year: 2012

    Production week: 32 (August)

    CPU speed: 1.3GHz

    Family name: Become a pro user to see this information. (sorry)

    Screen size: 4 inch

    Screen resolution: 1136x640 pixels

    Colour: White

    Capacity: 32GB

    Factory: DN (China, Chengdu - Foxconn)

     

    PUT YOUR SERIAL NUMBER HERE:

     

    http://www.chipmunk.nl/klantenservice/applemodel.html/

  • by Zanga,

    Zanga Zanga Oct 2, 2012 7:17 AM in response to mccosha
    Level 1 (0 points)
    Oct 2, 2012 7:17 AM in response to mccosha

    Cheers mate, here the info regarding my 2nd iPhone 5:

     

    Serial number: *******HDTWG

    Name: iPhone 5

    ModelCode: iphone_5

    Model Number: MD299

    Group1: iPhone

    Group2:

    Generation: 7

    Machine Model: iPhone5,1

    Model introduced: 2012

    Production year: 2012

    Production week: 37  (September)

    CPU speed: 1.3GHz

    Family name: Become a pro user to see this information. (sorry)

    Screen size: 4 inch

    Screen resolution: 1136x640 pixels

    Colour: Black

    Capacity: 32GB

    Factory: C3 (China)

  • by cosmic81,

    cosmic81 cosmic81 Oct 2, 2012 7:21 AM in response to Zanga
    Level 1 (0 points)
    Oct 2, 2012 7:21 AM in response to Zanga

    Here's mine :

     

    Serial number: xxxxxPF39C

    Name: iPhone 5

    ModelCode: iphone_5

    Group1: iPhone

    Group2:

    Generation: 7

    Machine Model: iPhone5,1

    Model introduced: 2012

    Production year: 2012

    Production week: 35 (September)

    CPU speed: 1.3GHz

    Family name: Become a pro user to see this information. (sorry)

    Screen size: 4 inch

    Screen resolution: 1136x640 pixels

    Colour: Black

    Capacity: 64GB

    Factory: C3 (China)

  • by C4RLOCO,

    C4RLOCO C4RLOCO Oct 2, 2012 7:57 AM in response to tobifs
    Level 1 (49 points)
    Apple Watch
    Oct 2, 2012 7:57 AM in response to tobifs

    Ok Folks! UPS just dropped off my new replacement iPhone5 and I have an update for you: The new replacement works BEAUTIFUL with my WPA2 network and I did not change a thing. I got the new phone, restored my backup and I was able to connect and hold the Wifi connection.

     

    The problem with the WPA2-AES connection issue IT IS HARDWARE RELATED! Here is my explanation given the fact that my new replacment works very well.

     

    The iPhone5 with WPA2-AES issues has a MAC Address that starts with 98:B8 (Apple Manufactured)

    The iPhone5 with NO WPA2-AES issues has a MAC Address that starts with 88:53 (Intel Manufactured)

     

    You can check your WiFI chip manufacture company here: http://www.hwaddress.com/ (You only need the to enter the first four letters/numbers of your MAC Address. Where do you find your MAC Address? Go to Settings->General->About ->Wi-Fi Address

     

    I'm glad that this nightmare is over for me. I strongly encorauge you replace your phones NOW!. Do not wait for an update since you more likely need a new WiFI Chip that has not be manufactured only by APPLE and ensure that INTEL is the one on your phone.

     

    Next time, you go to the Genius bar, you can check this and get the proper replacement that you need. Just stay away from any Wi-Fi chip with a MAC address that starts with 98:B8

     

    If you have any questions or would like to check settings against my phone configuration, please do not hesitate to contact me and I will be more than happy to help. As soon as I finish this post, I am calling Apple to let them know my finding and see if they finally can acknowledge the defective Wi-Fi chips on some iPhone5.

     

    P.S: My only complaint now is that the new phone came with some scuffs

     

    Original post here: https://discussions.apple.com/message/19861413#19861413

     

    Regards,

    C4RLOCO

    Durham, NC USA

  • by mccosha,

    mccosha mccosha Oct 2, 2012 8:03 AM in response to C4RLOCO
    Level 1 (6 points)
    Notebooks
    Oct 2, 2012 8:03 AM in response to C4RLOCO

    can you post your device manufacture details please?

    PUT YOUR SERIAL NUMBER HERE:

     

    http://www.chipmunk.nl/klantenservice/applemodel.html/

  • by mccosha,

    mccosha mccosha Oct 2, 2012 8:04 AM in response to C4RLOCO
    Level 1 (6 points)
    Notebooks
    Oct 2, 2012 8:04 AM in response to C4RLOCO

    scuffs? you just lost 50% of its resale value. If I were you, I'd get another one. that's not acceptable.

  • by lookn4wifi,

    lookn4wifi lookn4wifi Oct 2, 2012 8:06 AM in response to C4RLOCO
    Level 1 (20 points)
    Oct 2, 2012 8:06 AM in response to C4RLOCO

    Was your first phone failing to connect / holding a connect or inconsistent download speeds?  My download speeds are varied. I have a 98:B8 address.

  • by C4RLOCO,

    C4RLOCO C4RLOCO Oct 2, 2012 8:09 AM in response to mccosha
    Level 1 (49 points)
    Apple Watch
    Oct 2, 2012 8:09 AM in response to mccosha

    mccosha:

    Serial number: F17**************

    Name: iPhone 5 (GSM model: AT&T and Canada)

    ModelCode: iphone_5

    Model Number: MD636

    Group1: iPhone

    Group2:

    Generation: 7

    Machine Model: iPhone5,1

    Model introduced: 2012

    Production year: 2012

    Production week: 38  (September)

    CPU speed: 1.3GHz

    Family name: Become a pro user to see this information. (sorry)

    Screen size: 4 inch

    Screen resolution: 1136x640 pixels

    Colour: Black

    Capacity: 32GB

    Factory: F1 (China, Zhengzhou - Foxconn)

    External link: Technical specifications by apple-history.com

    External link: Repair guide by iFixit

    Uitbreidingen: Uitbreidingsmogelijkheden van dit apparaat

  • by C4RLOCO,

    C4RLOCO C4RLOCO Oct 2, 2012 8:10 AM in response to lookn4wifi
    Level 1 (49 points)
    Apple Watch
    Oct 2, 2012 8:10 AM in response to lookn4wifi

    My phone was connecting to any WiFi network except WPA2. Meaning, it will actually connect to WPA2 but no traffic will go through.

  • by lookn4wifi,

    lookn4wifi lookn4wifi Oct 2, 2012 8:29 AM in response to C4RLOCO
    Level 1 (20 points)
    Oct 2, 2012 8:29 AM in response to C4RLOCO

    Interesting.  I'm on a WPA/WPA2 and have the varied speed issue, but not the blocked data issue. 

  • by Amin7b5,

    Amin7b5 Amin7b5 Oct 2, 2012 8:22 AM in response to C4RLOCO
    Level 1 (0 points)
    Oct 2, 2012 8:22 AM in response to C4RLOCO

    Here's my phone info. Slow wifi is the issue.

     

    Name: iPhone 5 (GSM model: AT&T and Canada)

    ModelCode: iphone_5

    Model Number: MD634

    Group1: iPhone

    Group2:

    Generation: 7

    Machine Model: iPhone5,1

    Model introduced: 2012

    Production year: 2012

    Production week: 37 (September)

    CPU speed: 1.3GHz

    Family name: Become a pro user to see this information. (sorry)

    Screen size: 4 inch

    Screen resolution: 1136x640 pixels

    Colour: Black

    Capacity: 16GB

    Factory: C3 (China)

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