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Using iTunes to sync photos from selected albums grayed out

296 Views 7 Replies Latest reply: Oct 2, 2012 6:14 PM by b noir RSS
hafstang65 Calculating status...
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Sep 27, 2012 2:05 PM

After I connect my iPhone 4 (running iOS 6) to my iMac, launch iTunes, select the iPhone device, then select Photos, I am unable to choose Sync Photos from iPhoto "Selected albums, Events, and Faces, and automatically include Events."  The radio button is grayed out on my primary iMac.  It is not grayed out when I connect the iPhone to my MacBook Air or to another Mac which means it is a problem specific to this one computer (running OSX 10.8.2 and the latest iPhoto and iTunes). I have looked all through the discussions and cannot find a solution to this problem. As suggested in the discussions, I've tried deleting the plists, creating a new account on the iMac and trying it there (it is grayed out there as well), re-installing iPhoto and iTunes, all to no avail. Advice welcome.  Thanks.

iMac, OS X Mountain Lion (10.8.1)

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