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iPhone5 issues with WPA2/AES Wifi

185846 Views 537 Replies Latest reply: Feb 22, 2014 7:49 AM by jenniefromnew york RSS
  • Eric Maier Calculating status...
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    Oct 2, 2012 10:24 AM (in response to OneMoreAnimal)

    True, but Apple have been known to take quite some time to admit a "manufacturing" defect. You could be stuck in the donut hole for a long time if unlucky. Best to get it resolved ASAP.

  • andrewket Level 1 Level 1 (0 points)
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    Oct 2, 2012 10:32 AM (in response to jgoerke)

    My Wi-fi MAC is 98:FE, which is registered to Apple. This is my second phone, and this one does NOT have the WPA2 issue (first one did.)

     

    So while there may be something to Intel chipsets not having the problem, there are Apple chipsets (or at least phones with MAC addresses assigned to Apple) that don't have the problem. It's entirely possible Intel is generating chips with Apple MAC addresses.

     

    We exhausted the number of unique MAC addresses years++ ago. We're recycling these days, and manufacters have used MAC addresses that were isused to defunct companies. It's possible Apple gave Intel a range to use.

  • Noodle8 Calculating status...
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    Oct 2, 2012 10:32 AM (in response to C4RLOCO)

    Did you all purchase directly from Apple?  I have WPA AES issues as well with my phone and my wife's phone (both 16g white 5's).  We ordered ours through AT&T and I am not sure if I should call AT&T or if they will just send me to apple store for replacements.  I would rather not waste the extra hours getting the runaround.

     

    On a side note regarding the tech specs.  I too have apple made chip.

    Iphone 4's running IOS 6 have no issues whatsoever on home network which is WPA2 Personal.

     

    Thanks,

    Noodle

  • opmisk Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 2, 2012 10:31 AM (in response to C4RLOCO)

    Nice thought, but this is false. My replacement phone that works perfectly has a WiFi chip that is Apple Manufactured. MAC ADDR 98:FE...

     

    Also, my wife's phone that worked perfectly out of the box, also has a WiFi chip that is Apple Manufactured. Both phones connect to my WPA2 enabled Airport Extreme without issue.

     

    I applaud your efforts, but both my phones blow holes in this theory.

  • Eric Maier Level 1 Level 1 (45 points)
    Currently Being Moderated
    Oct 2, 2012 10:50 AM (in response to opmisk)

    No, I think you're misunderstanding the theory. It's not that 100% of the Apple chips are bad, just that the problem is confined to the Apple chips. We haven't seen a buggy Intel reported on here yet.

     

    That said, you make an important point: it may not be the end of the world if you get a replacement with an Apple chipset. Thank you!

     

    I'd imagine if 100% of the Apple chips were bad, this would have been headline news on day one!

  • Eric Maier Level 1 Level 1 (45 points)
    Currently Being Moderated
    Oct 2, 2012 11:01 AM (in response to Noodle8)

    I purchased from Apple.com

     

    Check out this link on ATT Support, it looks like you can return it to the Apple store, but I would call & confirm:

     

    http://www.att.com/esupport/article.jsp?sid=KB111106&cv=820#fbid=xo7XdLYUJ2j

  • clickmeas Calculating status...
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    Oct 2, 2012 11:02 AM (in response to C4RLOCO)

    The point here is not apple or Intel chip , I think we all need to discuss which wifi routers/firmware are you connected to.

     

    Looks like iphone 5(both INtel and apple chips/Ordered from ATT or replacement in apple store,) work fine on some firmware and routers.But on some they have strange behaviour either no connection at all or no connection to secured etc..

     

    So lets start sharing info on wifi Routers and Firmware.

  • Gozen Level 1 Level 1 (0 points)
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    Oct 2, 2012 11:11 AM (in response to C4RLOCO)

    Unfortunately this is not true for me.  My MAC (Wi-Fi) address of my iPhone 5 starts with 88:53 and I have very weak Wi-Fi signal strength from just 5 feet away from my wireless router.  I tested with another wireless router I have and set it up with no encryption and still had connectivity issues with my iPhone 5. 

     

    My model is a 32 GB Black for AT&T.  It was made on week 38 (9/17 - 9/23) and is running modem firmware 1.00.16. 

     

    I'm pretty sure this is a hardware issue on my iPhone 5, but unfortunately the MAC address doesn't seem to hold true for me.

  • clickmeas Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 2, 2012 11:12 AM (in response to C4RLOCO)

    Mine is

    Netgear WGT624v3 ,Firware 2.0.26_1.01------- IPHONE 5 WIFI DONT WORK

    Netgear WGT624v3 ,Firware 2.0.21_1.01--------IPHONE 5 WILL WORK.

  • Eric Maier Level 1 Level 1 (45 points)
    Currently Being Moderated
    Oct 2, 2012 11:25 AM (in response to clickmeas)

    Also, please confirm that your routers are using AES encryption, If not, please go to the other thread:

     

    Won't connect:

    1) Airport Extreme N 802.11n (2nd gen) FW ver 7.6.1 (latest)

    2) Airport Express 802.11n FW ver 7.6.1 (latest)

    3) Whatever enterprise routers used in my office

     

    I do think it's an interesting data point which chipset you have, since that's apparently where the Encryption process resides, according to a tech doc referenced on the other thread.

     

    We've yet to hear from an Intel chipset owner who reports this specific AES bug. Doesn't mean all the Apple chips are bad, obviously they are not. But could be a specific batch, and that would be very useful info for Apple engineers working on this problem.

  • Eric Maier Level 1 Level 1 (45 points)
    Currently Being Moderated
    Oct 2, 2012 11:29 AM (in response to Gozen)

    Gozen, are you sure this is the same problem? Are you able to connect to an AES encrypted WAP for longer than a couple minutes?

     

    My signal strength shows all bars, weak signal does not necessarily go with this problem.

  • BigZ12 Calculating status...
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    Oct 2, 2012 11:39 AM (in response to clickmeas)

    I have tested with two routers:

    ASUS RT-AC66U (Firmware 3.0.0.4.220)

    DLINK DIR-615 (Firmware 8.02b05)

     

    As I said a couple of times, my iPhone5 isn't stable with AES encryption, but works flawlessly with TKIP.

  • clickmeas Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 2, 2012 11:47 AM (in response to C4RLOCO)

    Now, I am interested to see if anyone would respond , with a successful WIFI connection with the exact same above routers/firmware.

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