Skip navigation

HT2357: OS X: How to ignore a Software Update

Learn about OS X: How to ignore a Software Update

HT2357 How can you ignore a software update in Mountain Lion?

20346 Views 40 Replies Latest reply: Oct 29, 2013 12:00 PM by Eric Root RSS
1 2 3 Previous Next
pkarsai Calculating status...
Currently Being Moderated
Jul 27, 2012 1:20 AM

Software update in Mountain Lion has been merged with the Mac App Store. Is there any way to ignore a specific update with this new setup?

 

Any help would be appreciated!

iMac, OS X Mountain Lion
  • Barry Hemphill Level 7 Level 7 (33,065 points)

    Hello:

     

    I always check manually.  If you want to ignore one, just do not install it.  However, I have noticed that the updates are grouped and I cannot find a way to ignore one of several.

     

    I suppose this is a way of dumbing down the update system so everyone that updates is at the same level.

     

    Barry

    iMac, OS X Mountain Lion, 4 GB memory,DSL, Airport Express
  • DickVH Calculating status...

    There is a way...

     

    For the software update you would like to hide - make sure the full description of the update is shown - click "More..." if needed to show the full description

     

    Right click on the update window.  Select "Hide update"

     

    This will hide the update and it will not show in the App Store Updates Window or counted on the dock icon.

     

    To restore - select "Show all software updates.." which is now shown in the App store "Store" menu.  Then "Reload Page" from the Store menu.

  • colorgrader1 Calculating status...

    I'm struggling with this answer. I followed the steps you mentioned where I clicked on "more..." to show the full description and then the next thing was to right-click on the update window? Where? I right-clicked everywhere. Should there be another window somewhere? (And, yes, my right-click is enabled)

  • DickVH Level 1 Level 1 (10 points)

    I'm using 10.7 & 10.8 and it works here.  I can right-click anywhere and the contectual menu shown below appears.

     

    hide.jpg

  • mutus_liber Calculating status...

    I, too, can't get this to work.

     

    Running 10.8.1 on a brand new machine, I get no contextual menu at all when two-finger clicking the description for the 9/5/12 iMovie update.

     

    The only contextual menu I can manage to bring up at all is the one on the App Store link itself, which offers the options "Open Link" and "Copy Link".

     

    update-nomenu.png

     

    update-menu.png

  • DickVH Level 1 Level 1 (10 points)

    Strange - it definitely works here...  10.8.1 on a MacBook Pro

     

    screenshot_4.jpg

     

    I have my trackpad set up for right click = lower left.  Changed to two finger click - worked both ways.  Could there be a trackpad preference you have set up that is over-riding the standard function?

  • mutus_liber Level 1 Level 1 (0 points)

    Could there be a trackpad preference you have set up that is over-riding the standard function?

    I can't imagine. I get contextual menus in every other situation I expect to. And a simple Control-click doesn't do the trick either.

     

    And, when I say "brand new machine", I mean a MacBook pulled out of its box two nights ago. Minimal configuration changes. No third party software or preference panes installed yet.

  • colorgrader1 Level 1 Level 1 (80 points)

    I've figured it out!

     

    I have MORE THAN ONE iTunes purchasing account! So when there's updates on an account that I'm NOT logged into at the time, I still see update notices but I need to actually log in on the account I made that purchase on. After that, I can get that contextual menu where I can choose to "hide updates" if I want to.

  • vexas Calculating status...

    Hello,

    what not to hide update click on the update button and you will see at not your ID.

    Why? I think it is because your OS is illegal and update service sees to his acount which OS version was leaked on the Internet.

    Suspicions because I do not have in my MacBook angry birds. but anyway sends them update.

  • drusixtynine Calculating status...

    I have the same problem here

    Can't get to ignore an app that I had it installed for me

    Even if I deleted the app, it keeps showing in my software update notifications

    How to handle this, I never wanted this app on my mac and if I click the update option (the only one I have) it asks for the password of the guy who installed it ...

    Thx for any help

  • DickVH Level 1 Level 1 (10 points)

    Suggestion regarding updates for deleted application

     

    Look in the "receipts" folder which has a list of files pertaining to applications and updates which have been installed.  It's in the main library folder:  I.E. imac/library/Receipts

    Search for one that pertains to the deleted application.  Delete it.  You may need to authenticate.

    I believe this shouldn't do any harm and might eliminate your problem.

     

    Also you could delete the plist preference file for the application which would be in the in the user library preferences folder.  I.E. imac/users/username/Library.  You can get to the user Library by holding the option key and selecting Library from the list in the "Go" menu in the finder.  Search for a plist file that pertains to the problematic application.  For example the plist filename for Microsoft Excel is "com.microsoft.Excel.plist"

     

    Don't go nuts deleting things if you're not sure.  If you're not comfortable deleting these files - just move them to a temporary folder somewhere.

     

    Probably best to reboot after deleting or moving the files and try the update process again.

     

    I believe deleting the receipt file will "fix" the problem.  If this was an app store installed application - the fix might be different.

  • drusixtynine Level 1 Level 1 (0 points)

    Thx 4 ur answer DickVH

    But there is almost nothing in receipts:

    1. an empty folder called db
    2. BSD.pkg which is a package I guess for some software
    3. InstallHistory.plist which contains a history of all the packages that were installed since Mac OS 10.8 clean install, but not of that program that I deleted

    Nothing more

    Found nothing in the preferences folder either

    Seems that the OS keeps track of that program somewhere else

    Any other clue?

  • DickVH Level 1 Level 1 (10 points)

    I'd use a program like EasyFind http://www.macupdate.com/app/mac/11076/easyfind to search for reminants of the program on the HD.  This will find files that spotlight won't "see" - including "invisible" or hidden files.  Mountain Lion probably installs files differently with the developer signing and sandboxing requirements and there's probably stuff going on I'm no longer familiar with.  Good luck.

1 2 3 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (1)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.