Pedro RC

Q: can't open itunes in windows 7

can't open itunes in windows 7

Posted on Mar 10, 2012 11:00 AM

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Q: can't open itunes in windows 7

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  • by Frank Borg,

    Frank Borg Frank Borg Sep 29, 2012 12:31 PM in response to Pedro RC
    Level 1 (1 points)
    Sep 29, 2012 12:31 PM in response to Pedro RC

    itunes Error 7

    Windows Error 5

    (reinstall itunes)

  • by Flinneybee,

    Flinneybee Flinneybee Oct 2, 2012 12:38 PM in response to Pedro RC
    Level 1 (30 points)
    Oct 2, 2012 12:38 PM in response to Pedro RC

    Update your .netframe work to version 4 (see other help posts by apple support)

     

    Follow the instructions on this link, basically un-install everything, remove programs that says they are made by apple inc. (using add remove program)

     

    http://www.reimageplus.com/fix-windows-127-error/   (Many thanks to reimageplus.com)

     

    You will also need to check and verify that the following folders have been removed:

    • C:\Program Files\Bonjour
    • C:\Program Files\Common Files\Apple
    • C:\Program Files\iTunes
    • C:\Program Files\iPod
    • C:\Program Files\QuickTime
    • C:\Windows\System32\QuickTime
    • C:\Windows\System32\QuickTimeVR

     

    dont forget to remove icloud also

    you dont need to delete your itune music library though

     

    If any of these folders still exist, delete them along with their contents. (if you cant delete them, right click and go to properties and then security and change the control of the fold to you)

    do this for files under  program files and program file (x86) on your computer

     

    once you have deleted everything, restart your computer. Then I repaired my registry using a registry repair program.

     

    Important:-  instead of installing itunes I installed quick time, which installs apple application support (this is the corrupt file which is causing all the issues)

     

    i then installed itunes and it all worked fine,

     

    should take no longer than half hour to fix

     

    hope this helps

  • by travrulez,

    travrulez travrulez Oct 14, 2012 9:13 AM in response to Flinneybee
    Level 1 (0 points)
    Oct 14, 2012 9:13 AM in response to Flinneybee

    worked for me finneybee many thanks