Currently Being ModeratedOct 2, 2012 1:34 PM (in response to gtj1)
Generally resyncing the iPhone with iTunes will repair the "Other" problem. While other contains a number of things, including the mail on the device, iOS, it is generally less than 1GB. Try the resync, because there is no way to just delete other.
Currently Being ModeratedOct 2, 2012 1:59 PM (in response to gtj1)
Well, like I said there are a number of things that will be in the Other category, but large amounts like that are indicitive of a corrupt file somewhere in there. Are you storing a large amount of mail, SMS. You can do another restore, trying first from the backup. If that does not correct it, you can do a restore as a new device and then resync your content, however, that will lead to losing SMS and any application data. The decision is yours. Try the restore from backup first and see if that drops it down.
Currently Being ModeratedOct 2, 2012 2:07 PM (in response to ChrisJ4203)
There is ALOT in other that your not aware of. Login content for games, emails, texts, browsing history, contacts, calendar, notes, reminders, alarms, etc.... I suggest cleaning up your phone... Go delete the contacts you dont need anymore. Delete games and apps that you no longer need/use, clear your browsing history more often, delete old notes and reminders that you no longer need. It's the things you never think about that take space. Also, turn off notifications that you dont need, for example, if you have instagram, and get 50 likes, notification center shows 5-10 notifications, but still stores all 50 till you actually open the app and view the likes.
Currently Being ModeratedOct 2, 2012 2:11 PM (in response to bmgpictures)
I'm aware of what Other constitutes. I wasn't going to list everything. However, I'm still correct in saying that it normally is not larger than 1GB. I have over 1500 contacts in my phone as well as quite a great number of appointments in the calendar, which has 4 calendars in it, and I'm still under 1GB in Other. 20GB of other is extreme and is more than likely problem data.
Currently Being ModeratedOct 2, 2012 2:19 PM (in response to gtj1)
I agree with Chris. I have a ton of text messages with photos and video in them, but if my 4S showed 25GB of free data and the iPhone 5 is just a copy of that, I don't believe it should have only a handful of GB free after the restore. Something is clearly wrong. I've heard speculation from others that it's an itunes or OS glitch. I don't want to lose my SMS and app settings, so I'm trying to solve the issue without setting it up as a new device.
Currently Being ModeratedOct 2, 2012 2:24 PM (in response to gtj1)
I understand. While there have been some issues with iOS 6, I have been successful in updating all 4 of the iPhones here in the family, 3 of the 4, and my 4S. Good luck.
EDIT: While this isn't exactly what you are talking about, this document addresses when the capacity reports a large amount of other http://support.apple.com/kb/TS1503. See if that does anything for you.
Message was edited by: ChrisJ4203
Currently Being ModeratedOct 2, 2012 2:26 PM (in response to ChrisJ4203)
Chris, By all means, I wasn't trying to undermine you. and I agree with what your saying. I was just noting it because when I transferred my phone, it triplicated my contacts and when I opened any contact there phone numbe was in the same contact file 5 times... So if I originally had 1 contact with 2 numbers, I ended up with 3 of the same contacts, and in each contact file 10 phone numbers.
Currently Being ModeratedOct 2, 2012 3:20 PM (in response to bmgpictures)
No offense taken. No problem, I just wanted to ensure the OP was aware I knew what I meant. I also understand your issue with duplicates. That has been a problem with the onset of syncing contacts through Gmail, Yahoo, iCloud and iTunes. When some users were syncing both, it caused many duplicates. I hope you got everything straightened out.
Currently Being ModeratedFeb 2, 2013 9:20 AM (in response to gtj1)
I have the exactly the same problem as gtj1.
It is obvious that there is something wrong with the IOS update and nowhere else.
This problem has taken many hours from my life already. I want Apple to give a solution. Apple is becoming like Windows; coming out with stuff that is not ready. The reason I changed to Apple was that it was easy to use and and you did not have to worry about bugs.
Apple, do something about this problem!!!
Currently Being ModeratedNov 12, 2013 12:17 AM (in response to gtj1)
I realise it has been some months since your posting, but just in case: when turning Restrictions on, iPhone shows the storage of the corresponding files under Other. Similarly, under General\Usage you will also find the adjusted usage and not the real one.
Hence, if you really want to see the correct usage, turn all Restrictions off and then sync the phone.
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