1 5 6 7 8 9 Previous Next 721 Replies Latest reply: Jun 14, 2014 1:34 AM by JoLM Go to original post Branched to a new discussion.
  • 90. Re: iPhone 5 time and date issues
    Boogerlayne Level 1 Level 1 (0 points)

    Clearly Verizon and Apple are aware of this issue and are doing everything they can to fix it. Apple's success is based on a great product defined by feedback from it's user base. No need to contact all things media as soon enough a fix will be out. Personally I have set my phone to manual date and time and have had zero issues since. This will hold me off till the code is written for the fix.

  • 91. Re: iPhone 5 time and date issues
    Garrett Murray Level 1 Level 1 (125 points)

    Boogerlayne wrote:

     

    Clearly Verizon and Apple are aware of this issue and are doing everything they can to fix it. Apple's success is based on a great product defined by feedback from it's user base. No need to contact all things media as soon enough a fix will be out. Personally I have set my phone to manual date and time and have had zero issues since. This will hold me off till the code is written for the fix.

     

    Actually, they aren't. Everyone at Apple I've spoken with says they've never heard of it (both on the phone and in the store), and Verizon claims there is no issue with their side at all.

     

    And I'm glad manual date/time fixes it for you, but it doesn't for me. I can't send iMessages, use Facetime or get Push Notifications at all.

  • 92. Re: iPhone 5 time and date issues
    wizitunes Level 1 Level 1 (0 points)

    I have done the same, set to manual and so far issue is gone. I hope they fix it soon.

  • 93. Re: iPhone 5 time and date issues
    Rockyrikoko Level 1 Level 1 (0 points)

    I'm in the same boat as Garrett... It's great some of these work arounds work for a few people but they dont for the majority of us

  • 94. Re: iPhone 5 time and date issues
    weepingprophet79 Level 1 Level 1 (0 points)

    Just happened again...still 2 1/2 hrs ahead but date is behind.  This time I noticed I'm unable to get or send email from my iPhone.  SMS messaging is also not working correctly when the time switches.  Like I said easy fix to toggle the set date automatically button off and back on.  Good thing I have a backup alarm.

  • 95. Re: iPhone 5 time and date issues
    Rockyrikoko Level 1 Level 1 (0 points)

    It just happened to me while I was using the phone...

     

    I picked it up to look something up online... when I woke it up and hit the safari icon it froze up and went black for about 3-4 seconds... When it came to it was the wrong time/date... safari never opened

  • 96. Re: iPhone 5 time and date issues
    jayR02 Level 1 Level 1 (0 points)

    Has anyone contacted a major tech website? And why is it that they're 2000+ views but on 70 post. Those 1000 extra post will help us get this issue resolved in a timely manner.

  • 97. Re: iPhone 5 time and date issues
    Pancake Bill Level 1 Level 1 (10 points)

    Garret,

     

    1.  I have date/time issues that break iMessage, Facetime and Push.  The incorrect time/date also interferes with other 3rd party apps. as well.

    2. Turning cellular off does nothing to fix the problem.  It still happens.

    3. I haven't checked the APSD crash logs, but I'm sure I've got them.  I'll have to look in the future.

  • 98. Re: iPhone 5 time and date issues
    Pancake Bill Level 1 Level 1 (10 points)

    Boogerlayne,

    I had the same idea as you.  I thought I'd just toggle off the auto date and time and go with manual until Apple or VZW got the problem sorted out.  Like you, I thought surely this will solve the issue for now and allow me to use my phone and apps normally.  However, that didn't last.  It still messed up the date and time even with me manually setting the date and time.  I've had the phone since launch day.  In fact, I've had 3 iPhones to play with as far as settings.  Trust me - I've tried every possible combination of settings toggled on and off and nothing has prevented it. 

     

    Like somebody else, I've had the phone switch literally in my hand after waking it up.

     

    I've pointed this thread out to MacOSKen and hopefully he'll talk about it in his podcast.  Next up, I'll send an email out to Rob at Today in iOS.  I'm sure Apple is going to get a fix for this, but I'm also reminded of a certain saying about a squeaky wheel and some grease. After dropping close to $1000 a piece on 3 unsubsidized VZW iPhone 5s, I'm not feeling too magical now.  It's a shame, too, because this issue has, since launch day, prevented me from fully enjoying this new phone.

  • 99. Re: iPhone 5 time and date issues
    cmprince Level 1 Level 1 (0 points)

    This has been happening to me since Sept 21.  I spoke to VZW early last week and they ran me through a restore. Did not fix it. Went into the VZW store where the rep told me just to set the time manually and i told him that wasn't solving the issue.  Went to the Apple store today and was told at the Genuis bar that it was probably because my iCloud account was still set to Pacific time even though I am in eastern (NC).  We corrected my iCloud account time zone, but asked him how it would make my time be 1 hour 32 minutes earlier than actual time. He then took my phone and reset the location and then I told him how I had found a discussion board online where it seems to be happening to VZW iphone 5s only.  He then pretty much told me to switch carriers, but he wasn't sure how VZW handles contract cancellations. I told him if there was anything else for him to do to please do it. I live and work in a small town 35 minutes away from an apple store and I had a made a trip into the city for just dealing with my phone.  He reinstalled my firmware and I had to restore my phone.

     

    I have noticed that the time switch happens mostly at home, while charging.  I am connected to wifi, but am in a borderline 3g/LTE network area. Last night it occured when I was in LTE.  It does sometimes happen randomly during the day when I am not charging.

  • 100. Re: iPhone 5 time and date issues
    Garrett Murray Level 1 Level 1 (125 points)

    So I've had some luck getting my stuff working today. Here's what I did:

     

    1. In WiFi settings, for my home network, I changed the DNS setting to 8.8.8.8,8.8.4.4 (those are Google's open DNS servers)

    2. In Settings > Privacy > Location Services > System Services (all the way at the bottom), I turned off Location Services for Setting Time Zone

     

    So far, with either cellular on/off or wifi on/off, I'm still able to send/receive iMessage. Has been working for about 14 hours now. Will ping this thread again after a little while, but I'd say give these two things a shot?

  • 101. Re: iPhone 5 time and date issues
    Pancake Bill Level 1 Level 1 (10 points)

    I'm in western North Carolina. I have yet to see the problem happen away from home.

  • 102. Re: iPhone 5 time and date issues
    Rockyrikoko Level 1 Level 1 (0 points)

    @Garrett,

     

    I tried your fix and I don't know if its coincidence or what but immediately after I turned of location services for setting time it switched to the wrong time/date...

     

    This may be valuable info since it may be triggering the issue or it may just be a coincidence.

  • 103. Re: iPhone 5 time and date issues
    Garrett Murray Level 1 Level 1 (125 points)

    So you turned off the Time Zone setting and it immedaitely set the clock incorrectly? Are you still using Automatic in General > Date/Time?

  • 104. Re: iPhone 5 time and date issues
    Pancake Bill Level 1 Level 1 (10 points)

    I have tried this adjustment before and it did seem like - initially - it worked for an extended period of time. Maybe even 14 hours, but then it messed up despite all that being toggled off. Good luck, but I wouldn't put much hope in it.

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