Currently Being ModeratedSep 25, 2012 4:53 PM (in response to hoisie)
I'm having this exact same problem with 150 codes. Could it be a mountain lion issue? Has anybody found a fix?
Currently Being ModeratedSep 28, 2012 7:33 AM (in response to naholmes)
I'm having exactly the same problem with 50 codes for "Pages", with lion, not mountain lion.
Currently Being ModeratedOct 1, 2012 9:00 AM (in response to sabel-schule)
Im having the issue also. Anybody fix it?
Currently Being ModeratedOct 2, 2012 10:21 AM (in response to Kerri Ottmer)
I'm also having the same exact issue. I have 5 difference applications with various licenses for each app and every attempt I make to upload the spreadsheet produces this exact same error message. I am also running Apple Configurator off of Mountain Lion. I attempted to remove Apple Configurator and deleted the 'user/Library/Application Support/com.apple.configurator', and re-install without any success. What's strange is this worked in the past on Mountain Lion. Very curious to find the cause and solution on this one.
Currently Being ModeratedOct 2, 2012 11:34 AM (in response to hoisie)
I've got support from Apple Germany. It seems to be a problem of version 1.1.2 of Apple Configurator and Mountain Lion 10.8.2
As mentioned above I had the same problem using 10.7.4 and 10.7.5 and Configurator 1.1.2. Apple Germany sent me a different spreadsheet, where I've put my codes in and it worked. Strange but true.
Other story, I bought 50 redeem codes, after installing 22 iPads it stopped, telling me that there are no more redeem codes left ?
Good luck contacting Apple directly
Currently Being ModeratedOct 2, 2012 10:23 PM (in response to sabel-schule)
What was changed in the spreadsheet? Could it be a change we could do ourselves to the spreadsheet to make them work?
Currently Being ModeratedOct 3, 2012 5:29 AM (in response to pvcc)
I tried to make the changes, Apple Germany told me, deleting one row and one line, but it didn't work. Taking the original "handcrafted" file and copying the codes and program titles in worked. I can send you this file or make it public via Dropbox.
Currently Being ModeratedOct 3, 2012 6:04 AM (in response to hoisie)
I am having the same issue with VPP and Mountain Lion 10.8.2 when using Apple Configurator. Could you please share that Spreadsheet.
Currently Being ModeratedOct 3, 2012 6:36 AM (in response to sabel-schule)
Can you make that handcrafted file available please? I am having the same issue as everyone else.
Currently Being ModeratedOct 3, 2012 11:20 AM (in response to hoisie)
Same problem; VPP App Purchase Spreadsheet fails (with the famed "(null)" message) to import into Apple Configurator 1.1.2 (OS X 10.8.2). Called Apple and it's a known issue with no ETA on when there will be a working update of AC.
When I tried "Supervision - OFF" and then individually (argggh!) installing the apps the first code was already used. Thanks for the hopefully unintended ripoff Apple! And multiple Bretford iPad Cart sit.... dead in the water for now.
Currently Being ModeratedOct 3, 2012 11:48 AM (in response to hoisie)
Same problem. I have three Bretford iPad Sync Carts sitting side by side with MBPs. The first one has 10.7.4 and it works great. The two new ones have 10.8.2 and after downloading my Pages and Codes, when I try to redeem them on Apple Configurator 1.1.2, I get:
The spreadsheet provided has redemption codes for "(null)."
But that is not true.
C'mon Apple... and yes, I redownloaded the spreasheet again, and again.
Currently Being ModeratedOct 3, 2012 12:15 PM (in response to Createch170)
Try this, it worked with me, I don't know whether it works with 10.8.2
I just copied the redemption codes and the link in the spreadsheet and the app name in full (like it is in your original file)
Currently Being ModeratedOct 3, 2012 12:37 PM (in response to hoisie)
Everyone having this issue, is the app the codes for already downloaded through iTunes and imported into Configurator? Thanks, Allister
Currently Being ModeratedOct 3, 2012 12:39 PM (in response to Allister Banks)
Wonderful. I'm having this issue, too. Just spoke with Enterprise Support. Yeah, it's a known issue and they've "escalated" this issue. I'm supposed to dish out iPad's in 5 days with paid apps loaded. Grrrrr. I'll be watching this thread to see if anyone has a work around.