Skip navigation

Dies a restore change the OS

175 Views 1 Reply Latest reply: Oct 3, 2012 6:57 PM by randers4 RSS
David Schwartzer Level 3 Level 3 (765 points)
Currently Being Moderated
Oct 3, 2012 6:51 PM

I am having some issues with the Calendar app since upgrading to iOS6 (notification emails are no longer being sent to invitees in my Google Exchange account). It was suggested that my iOS6 upgrade is corrupt and I should do a reinstall. My question is, at the end if the restore, I am given the option to set up as a new phone or restore from a backup.

 

If I restore from the backup, is the OS also updated in the restore process, in which case any issues are returned to the phone or is only the data returned to the phone and the newly installed OS is untouched?

 

Thanks.

MacBook Pro, Mac OS X (10.7.2), iPhone 4s with iOS5, iPad2
  • randers4 Level 9 Level 9 (53,250 points)
    Currently Being Moderated
    Oct 3, 2012 6:57 PM (in response to David Schwartzer)

    Restoring your phone will place a new copy of iOS on it.  At the end you will be given the option to either set it up as a new iPhone or restore from a backup, if you have one (so be sure to back up your phone before restoring).  If the source of the problem you're having is a corrupt iOS this will fix things.  However, if the corrupt data is contained in your backup it won't (as the corrupt data will only be returned to the phone.  This is why you should first attempt to Restore followed by restoring from your backup, and if not successful, save a much of your data as you can (such as importing your photos, etc.), then restore your phone again but as a new iPhone (not using your backup).

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.