Skip navigation

iPhone 5 Poor Signal Strength?

3561 Views 6 Replies Latest reply: Oct 11, 2012 5:24 PM by Pete boston RSS
Shawn819 Level 1 Level 1 (0 points)
Currently Being Moderated
Sep 26, 2012 8:15 AM

I'm in the St. Louis area right in the middle of LTE coverage. When I upgraded to the iPhone 5 from the 4, I've experienced a huge drop is signal strength. In my home, I went from 4-5 bars of service (AT&T) to 1-3 bars. In my office, I've gone from 2 bars to 'No Service'. I tried switching LTE off and doing a Network Setting reset to no avail. If I'm outside or in the car, I can usually maintain 4-5 bars. Do I have a potentially defective device or is this the new normal?

iPhone 5, iOS 6
  • msetter Calculating status...
    Currently Being Moderated
    Sep 26, 2012 9:43 AM (in response to Shawn819)

    I'm having the same type of issue.   At the office, I use to have an ok signal, sometimes dropped calls but NEVER an issue with internet and email.  Since upgrading from 4 / ios5 to the Iphone 5 / IOS 6,  at work I go corm 1 bar to no signal all day.  I'm constantly having errors about unable to connect to mail, etc.

     

    I'm on AT& T and having my phone next to a co-workers who has the Iphone4/IOS5 he gets 3-4 bars I get 1 or none.   Very disappointing,  even more so than the maps issues.

  • msetter Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 1, 2012 1:13 PM (in response to Shawn819)

    Keep us posted.

     

    i spoke to ATT and Apple Care,  ATT replaced my Sim card and that completely messed up data access.  after a couple hours on the phone,I was able to get into data but it was slow and I still have all the signal issues.    My next step is to replace the phone at either best buy or apple,  both show as no stock.

  • Pete boston Level 1 Level 1 (20 points)
    Currently Being Moderated
    Oct 11, 2012 5:24 PM (in response to Shawn819)

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.