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iPhone 5 Poor Signal Strength?

3561 Views 6 Replies Latest reply: Oct 11, 2012 5:24 PM by Pete boston RSS
Shawn819 Level 1 Level 1 (0 points)
Currently Being Moderated
Sep 26, 2012 8:15 AM

I'm in the St. Louis area right in the middle of LTE coverage. When I upgraded to the iPhone 5 from the 4, I've experienced a huge drop is signal strength. In my home, I went from 4-5 bars of service (AT&T) to 1-3 bars. In my office, I've gone from 2 bars to 'No Service'. I tried switching LTE off and doing a Network Setting reset to no avail. If I'm outside or in the car, I can usually maintain 4-5 bars. Do I have a potentially defective device or is this the new normal?

iPhone 5, iOS 6
  • msetter Calculating status...
    Currently Being Moderated
    Sep 26, 2012 9:43 AM (in response to Shawn819)

    I'm having the same type of issue.   At the office, I use to have an ok signal, sometimes dropped calls but NEVER an issue with internet and email.  Since upgrading from 4 / ios5 to the Iphone 5 / IOS 6,  at work I go corm 1 bar to no signal all day.  I'm constantly having errors about unable to connect to mail, etc.


    I'm on AT& T and having my phone next to a co-workers who has the Iphone4/IOS5 he gets 3-4 bars I get 1 or none.   Very disappointing,  even more so than the maps issues.

  • msetter Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 1, 2012 1:13 PM (in response to Shawn819)

    Keep us posted.


    i spoke to ATT and Apple Care,  ATT replaced my Sim card and that completely messed up data access.  after a couple hours on the phone,I was able to get into data but it was slow and I still have all the signal issues.    My next step is to replace the phone at either best buy or apple,  both show as no stock.

  • Pete boston Level 1 Level 1 (20 points)
    Currently Being Moderated
    Oct 11, 2012 5:24 PM (in response to Shawn819)


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