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High iOS 6 Data Usage? Turn off iCloud,

72164 Views 146 Replies Latest reply: Sep 5, 2013 9:03 AM by INNRCHLD RSS Branched to a new discussion.
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jcenters Calculating status...
Currently Being Moderated
Oct 3, 2012 5:57 PM

For those of you with unexplained excessive data usage, I've pinpointed the problem to a bug in iCloud. Unfortunately, turning off individual iCloud services will not solve the problem, you'll have to delete the iCloud account from the phone.

 

Here's a video demonstrating the problem.

 

I hope this helps. If it solves your data usage problem, be sure to report it to Apple and spread the word.

iPhone 5, iOS 6
  • amy_lou Level 4 Level 4 (1,550 points)
    Currently Being Moderated
    Oct 3, 2012 7:56 PM (in response to jcenters)

    iCloud works over Wifi... without Wifi, the services don't even push. How is it that iCloud could be using cellular data?

  • amy_lou Level 4 Level 4 (1,550 points)
    Currently Being Moderated
    Oct 3, 2012 8:17 PM (in response to jcenters)

    You can also turn off cellular's ability to use icloud documents by going to settings > general > cellular > turn off icloud documents

     

    That's interesting... I've never heard of that before

  • ChrisJ4203 Level 7 Level 7 (26,405 points)
    Currently Being Moderated
    Oct 3, 2012 8:21 PM (in response to jcenters)

    While my iPhone 4S has Documents and Data turned on in the Settings area, if you click on Documents and Data, Use Cellular data was turned off in mine. I keep it off, as I don't use it anyway. But, you can turn off Use Celluar Data and still keep Documents and Data turned on if you need it.

  • Lawrence Finch Level 7 Level 7 (24,500 points)
    Currently Being Moderated
    Oct 4, 2012 8:48 AM (in response to jcenters)

    Doesn't on my phone. My average data usage is around 250 MB/month, and hasn't changed noticeably since adding iCloud almost a year ago.

  • fulitzer Calculating status...
    Currently Being Moderated
    Oct 4, 2012 10:51 AM (in response to jcenters)

    Thank you so much. I had exactly same problem that icould was sucking up all the 3g data.

    I haven't been able to figure out what kind of app was draining my 3g data until I visit a service center.

     

    All I want to say is as you pointed out, icloud is not safe on IOS6 even though you have finished all the syncs. For me, icloud took approximately 10kb of 3g data in 1 sec. That is seriously painful.

     

    Apple must fix this bug as soon as possible because I personally double paid for my 3g data plan in Sep compared with which I have been paying for last 6 months. It is not cool.

     

    Anyway, thanks again.

  • ChrisJ4203 Level 7 Level 7 (26,405 points)
    Currently Being Moderated
    Oct 4, 2012 12:56 PM (in response to jcenters)

    I'm sorry, like Lawrence says, I have not witnessed the behavior you describe. I guess it has to do with what other configurations you have active in iCloud that may differ from mine, but I am not seeing a data spike.

  • chazcron Level 1 Level 1 (20 points)
    Currently Being Moderated
    Oct 4, 2012 4:23 PM (in response to jcenters)

    This is a great find, but it goes deeper. It also draws cell data while connected to WiFi. I'm not in a position to kill my icloud account to test it, but believe me, I want to. I also believe that Apple will get it right, but probably not til the end of the month. I already got AT&T to promise a credit when I inevitably go over my limit.

  • chazcron Level 1 Level 1 (20 points)
    Currently Being Moderated
    Oct 5, 2012 4:45 PM (in response to jcenters)

    That is the hope. But Verizon's fix only addresses iPhone 5's. maybe Verizon only had a problem on iP 5’s, but I doubt it. Lets hope the delay by AT&T is so they can be thorough.

  • Canoe73 Calculating status...
    Currently Being Moderated
    Oct 9, 2012 2:27 PM (in response to jcenters)

    Thanks for posting this - I watched your video and found my phone doing exactly what you show, leaking data at 2-3 kb per second, even with all of iCloud turned off.  I deleted my iCloud and now after 5 minutes I've used 15kb of data.  So I still have a leak, but not nearly as bad of one. I hope Apple fixes this soon - I want to use the iCloud features but with three phones sharing 1GB of data I need to know its fixed before I do.

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