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TS1307: Mac OS X 10.5: Can receive email, but not send email

Learn about Mac OS X 10.5: Can receive email, but not send email

TS1307 Mail will not send e-mails; receive (pop3) is OK

11718 Views 15 Replies Latest reply: Aug 15, 2013 7:19 AM by ClioClio RSS
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Larry Spearman Level 1 Level 1 (0 points)
Currently Being Moderated
Oct 3, 2012 5:55 PM

My iMac (2008, running Mountain Lion) has, in the last two days, not allowed me to send an e-mail using Apple's Mail app.  I can use Outlook, but I like Mail better.  Have checked all the setting, used connection doctor, to no avail.  Any assistance would be greatly appreciated.

iMac, OS X Mountain Lion (10.8.2), Late 2008, core 2 duo, intel.
  • BDAqua Level 10 Level 10 (114,715 points)

    Hello Larry,

     

    Who is your eMail provider, the part after the @ sign?

     

    In Mail's Window Menu, choose Connection Doctor, any red dots for status, if so what is the message?

     

    Then click the Show Details button & Check again.

  • BDAqua Level 10 Level 10 (114,715 points)

    The pic doesn't show here, likely you dragged & dropped, shows up until you post & then disappears, use the little Camera icon in a Reply to upload it.

     

    The Password rejection can confuse people since it's a catch all meaning...

     

    This Password, Username, Authentication method... is not recognized on this Port to this Server.

     

    Use a Browser to log into your WebMail, if that works it's not Name or Password, but one of the other ones, blocked ports, or server down on their end.

  • BDAqua Level 10 Level 10 (114,715 points)

    Larry, POP should be a choice I think on maybe the 2nd window, not on 10.8 at the moment.

     

    • If your POP server and SMTP server names include “sbcglobal,” substitute “att” instead. For example, change smtp.sbcglobal.yahoo.com tosmtp.att.yahoo.com. But don’t change the “sbcglobal” term in your e-mail address (such as steve@sbcglobal.net)—that remains the same.
    • Enable SSL for your POP server and select to override the default POP port with port 995.
    • Enable SSL for your SMTP server and select to override the default SMTP port with port 465.

     

    See also...

     

    http://www.geardiary.com/2012/03/31/sbcglobal-users-are-you-having-trouble-sendi ng-your-mail-heres-help/

  • BDAqua Level 10 Level 10 (114,715 points)

    Are your iCloud settings like this???

     

    You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.

     

    iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...

     

    On second step where it asks "Description", it has to be a unique name, but you can still use your email address.

     

    IMAP (Incoming Mail Server) information:

    Server name: imap.mail.me.com

    SSL Required: Yes

    Port: 993

    Username: example@me.com (use your @me.com address from your iCloud account)

    Password: Your iCloud password

    SMTP (outgoing mail server) information:

    Server name: smtp.mail.me.com

    SSL Required: Yes

    Port: 587

    SMTP Authentication Required: Yes

    Username: example@me.com (use your @me.com address from your iCloud account)

    Password: Your iCloud password

  • BDAqua Level 10 Level 10 (114,715 points)

    Whew, some progress, thanks for the report, but I wouldn't trust Apple as far as I could throw the richest company on Earth.

     

    To find out if it's system wide or user specific, try this...

    Open System Preferences>Users& Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.

     

    Setup the AT/Yahyoo account in Mail.

     

    Does it work in the new account?

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