Currently Being ModeratedOct 4, 2012 10:22 PM (in response to Donald & Gillian McDonald)
Hard resets are only good when you want to change forgotten passwords and retain the other info - and a few other choices - power cycle is a soft reset where you unplug and replug - this just renews connections - a factory reset requires you to supply all new info to match your current configuration - I only do factory resets - and with Windows computers, there is no conflict - you can keep connected via ethernet - and be connected to the Wi-Fi - in my case, the WiFi is the preferred connection and takes over - if wireless is lost howver, the etherent will take over - but to use either separately you would have to disable one adapter or the other - I am not familiar with Mac'a but it must be a similiar setup
Check out this Link http://support.apple.com/kb/HT3728 to learn more about the resets
I don't ever see any reason to turn off the wireless network - but a wired connection is always more reliable
I tried to cover all combinations - if it is confusing I am sorry - it is late here and I am going to sleep
You have been so helpful thank so much.
I think it is FINALLY resolved.
I have disabled one of the two networks and have now successfully joined both devices to the remaining network. I will leave it permanently on as well as leaving the computer connected by ethernet.
Itunes now also shows the AP Express plus Apple TV which I have also successfully joined.
So all good.
Don't know why so much trouble but I'll get a sore head worrying about it so I won't!
Once again thank you for your help.
Currently Being ModeratedOct 5, 2012 1:26 PM (in response to Donald & Gillian McDonald)
Thanks for the follow-up - I hope it stays fixed - unfortunately as you know with computers, nothing is guaranteed - you had so many variables that it made it a complicated issue - I have dealt with many trial and error setups myself and the good news is that once you resolve all of the issues, they tend to be stable - good luck.
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