Currently Being ModeratedAug 30, 2011 2:38 PM (in response to xaedelus)
got excited there for a minute - but alas - did not work for me
Currently Being ModeratedSep 28, 2011 4:13 PM (in response to Mika Inkinen)
I have had this problem many times and I am not certain what causes it,but I do know how to fix it. From mail, click on the mail account that has the phantom unread e-mails. Go to the mailbox tab across the top menu, then select rebuild. This rebuilds the mailbox from your IMAP account and has fixed the problem for me everytime.
Currently Being ModeratedOct 13, 2011 6:56 PM (in response to Mika Inkinen)
I had the same issue after upgrading to iOS 5 and couldn't figure it out. I synced my phone (via USB) and lo' and behold it's gone. I think it gets stuck in the sync process...Have you tried that?
Currently Being ModeratedOct 26, 2011 4:39 PM (in response to jad2121)
It worked for me, thanks.
I had this phantom situation on my Mac not my iPhone like the others.
Currently Being ModeratedOct 28, 2011 9:14 PM (in response to jad2121)
THANK YOU SO MUCH for this solution!!! I spent 3 hours trying to fix this bug, and when I found your solution it worked like a charm. I think my bug may have been institigated by my FWD setting selected in my old G-mail account (I'm brand new to @me mail). So, I've turned off my old G-mail forwarding and I will just check it from time to time.
Currently Being ModeratedNov 17, 2011 12:22 PM (in response to Mika Inkinen)
I have had this problem (and others) ever since upgrading to iOS5. Neither syncing or resetting the phone seems to have any effect. Sometimes random actions seem to "clear" the badge. For example, scrolling down to the "accounts" pane and opening and closing all of the boxes associated with MobileMe. Sometimes not.
Currently Being ModeratedJan 26, 2012 7:36 AM (in response to jad2121)
JAD: Thank you! Worked perfectly for me.
Currently Being ModeratedMar 28, 2012 7:12 AM (in response to Mika Inkinen)
This has happened to me several times (including this morning actually), but this solution has always seemed to work for me:
Send a test email to yourself from the account that is showing the phantom message to the same account. Once you send the email and your phone downloads the new incoming mail, open the new test email and that should clear it.
Hope this helps someone. Thanks!
Currently Being ModeratedMay 16, 2012 11:24 AM (in response to Mika Inkinen)
Thanks jad2121 worked like a charm!!!
Currently Being ModeratedJun 6, 2012 12:03 PM (in response to Mika Inkinen)
I had this problem and rebuilding didn't help. I went to my iPad and found that there was an unread message in an iCloud account that was somehow being counted as an Exchange mail due to syncing. Marking that message as read seems to have fixed it.
Currently Being ModeratedJun 15, 2012 12:01 PM (in response to jad2121)
Jad tyvm your procedure cured my unread mail count problem. I think deleting the mail envelope files instead of moving them would work also.
Currently Being ModeratedJul 2, 2012 8:00 AM (in response to Mika Inkinen)
I am still having an undread message problem. I've tried all the suggested solutions:
Delted and resynched account on my iPad and Mac, Rebuilt the mailbox, built a Smart Mailbox to display unread messages, gone through Library, gone through the website online (it's a university mail account that's giving me problems). When I have no unread messages, my dock shows 13. When I receive messages, that number increases, but I can't get the 13 unread messages to go away. What's next?
Currently Being ModeratedSep 27, 2012 1:23 PM (in response to jsiddo)
JSIDDO - thanks this solved it for me!!
Currently Being ModeratedOct 5, 2012 2:01 PM (in response to jennie_lee)
I found this solution an another thread and it worked wonders without having to reset ANYTHING!!!
I just had this issue when setting up an email account on my iphone.. I tried everything that was mentioned but to no resolution. I then went into the Email Settings and switched "Mail" to OFF (Do Not Delete Account), then switched "Mail" back ON. This resolved my issue.
Currently Being ModeratedOct 12, 2012 6:20 PM (in response to componentgeek)
This worked for my iPhone 5! Thank you!