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iPhone 5 Showing incorrect Time. Unable to send text messages.

57613 Views 96 Replies Latest reply: Feb 20, 2014 3:50 PM by Cheergrl8684 RSS
  • SaTTaM BuGGy Level 1 Level 1 (0 points)

    ive got the same problem and i see thats one really big proble they must solve it ASAP

  • Gatedreamer Level 1 Level 1 (0 points)

    Ok, it has been 2 days since I experienced this problem then it happened again this morning. At work using their wi-fi, I sent a message that reverted back to plain text message rather than iMessage. Then the person responded back with a text & when I tried to respond I got the error message prompting me to go to settings & fix the time which had reverted to an hour & half early. I went to settings, turned off the automatic, then turned it back on & the time went back to correct time & IChat worked again. Was hoping this was fixed but guess it is not. I've been telling everyone who asks a out this problem. Is this just a Verizon issue or is it a problem with the IPhone 5, or is it an I 06 issue. Help

  • Gsom1966 Level 1 Level 1 (0 points)

    I have same problem.  New iPhone5 Verizon.  Colleague told me he had same issue with his iphone5 Verizon.  Both were on auto time zone settings.  Both fell about 10 minutes behind real time.  When it happened to me I went to date/time settings and switched to manual - time still wrong - then back to auto - and time was still wrong.  Still 10 min behind.  Had to power off then then time was right again when powered back on.  VERY CONCERNED!!!! Since I use phone as alarm when traveling.

  • Lollup Level 1 Level 1 (0 points)

    Happened to me again this morning - this time with auto time-set off.  Time was off by about 20 hours!  Reboot solved for now...

  • jgn1013 Level 1 Level 1 (0 points)

    I on Sprint, had this issues happen 3 times now, the first 2 times I turn off/on the automatic time, this time i rebooted. We'll see if it holds up.

  • jgn1013 Level 1 Level 1 (0 points)

    Did the restore work? Apple support told me to do a reset but this didn't fix the problem.

  • Shen168 Level 1 Level 1 (0 points)

    My calendar is working well and correct to my time zone and date/time. However, the problem is that it is in 2555 not 2012. I try to set the year to 2012 manually, but it automatically runs up to 2500s again. Could anyone tell me how to fix it ?? Thanks.

  • mpolda Level 1 Level 1 (5 points)

    Spoke to Apple 2nd level support today. She wasn't aware of the issue, but took extensive notes and passed it on to engineering. We didn't bother with any troubleshooting since there's obviously no permanent solution yet. This is occurring with both mine and my wife's phone. I'm trying to remember, if you do nothing does it correct itself?  What app was everyone using (if any) when it happened?  For me, it's happened at least twice while playing Tiny Tower.

  • eli131 Level 1 Level 1 (0 points)

    The phone doesn't correct itself - must be powered off and back on.  I wasn't running anything when it happened with mine.

  • Stylus Happenstance Level 1 Level 1 (0 points)

    Mine corrects if I turn "Set Automatically" off and on again.  I thought that if I then turned Automatic time off again, the time would stay correct, but it still got off, so that doesn't work.


    FWIW, mine always gets about 32 minutes slow, and it happens about once a day.

  • jenbeast Level 1 Level 1 (0 points)

    Same problem with time on Sprint phone. Reboot fixes it temporarily and then it changes again. I notice there are no apple rep responses in the thread on what should be done to fix it.

  • Sixponies Level 1 Level 1 (0 points)

    My iPhone 5 (Verizon) is doing this too.  I have the time set to autmatic.  I can correct it by turning the phone off/on, but it keeps reoccurring. 


    It seems to happen late in the evening, and I can correct it by rebooting the phone.  Then it happens again sometime overnight, because when I wake up in the morning, the time's off again.


    And mine way off.  When it's happened all this week, the time was about 8-12 hours off, and the calendar say 24 September!



  • myungchoi Level 1 Level 1 (0 points)

    iPhone 5 (Sprint) in GA. My wfie and I are having the same issue. Just called Apple. Recommended me to do resetting stuff, which I already did. I asked to raise this issue to the higher level so that they can act on this. (Others, when you call, mention that you are not the only one. Ask to speak with high level of support so that they can hear).


    Here is what I am doing. I disabled LTE last night. Time fell about 20-30 min didn't happen to me in the morning. It happened on my wife's. So, I disabled my wife's LTE. I will leave it like that to see if time problem is resolved. What I will do is (when I get back home), I will wipe out my phone using iTune. Start as new. And, I will see what happens. I am somewhat confident that restore will not fix the problem. But, somewhat confident that disabling LTE may fix the problem. But, I could be wrong. Whatever the reason is, as this happens in the multiple carriers, it may be either software or LTE chip problem (Qualcomm??). I hope I am wrong and it can be fixed soon ( I mean real SOON).

  • jgn1013 Level 1 Level 1 (0 points)

    I'm in GA and am on Sprint also. I've done the same thing, disable LTE. The time has been correct ever since. This is a temp fix for the problem until they (Sprint / Verz / Apple) can resolve this issue. Where are you in GA, Im in Marietta around Johnson Ferry and Hwy 120.


    There is another discussion about this issue

  • myungchoi Level 1 Level 1 (0 points)

    I am in Roswell GA, around 120 and Hembree Rd (North Fulton Hospital)


    It's good to know that disabling LTE helps (I told Apple support about this). Hopefully, Sprint and Apple do their job as we have done ours enough.

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