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Text Messaging

244 Views 7 Replies Latest reply: Oct 6, 2012 5:04 PM by ChrisJ4203 RSS
Bsedberry Calculating status...
Currently Being Moderated
Oct 5, 2012 8:21 PM

I cannot text one number; either from contacts, typing it in or by replying.  Started the end of August.

iPhone 4, iOS 6
  • ChrisJ4203 Level 7 Level 7 (26,670 points)
    Currently Being Moderated
    Oct 5, 2012 8:22 PM (in response to Bsedberry)

    What is happening to let you know you cannot text to that number?

  • ChrisJ4203 Level 7 Level 7 (26,670 points)
    Currently Being Moderated
    Oct 5, 2012 8:42 PM (in response to Bsedberry)

    There have been some indication in other posts about some people seeing problems when texting individuals from other carriers. Verizon was mentioned, but I'm not sure that is an overall indication. If this has been going on for 30 days, does this other individual have any trouble texting others? The trouble may be on their end.

  • ChrisJ4203 Level 7 Level 7 (26,670 points)
    Currently Being Moderated
    Oct 6, 2012 8:05 AM (in response to Bsedberry)

    I suggest you contact AT&T Customer Service. Have them check your account and ensure that everything is provisioned correctly. Your friend might also want to do that. Is not that unusual for something to happen as software updates are applied and they should be able to reset things on their end, especially when it only seems to concern one individual.

  • ChrisJ4203 Level 7 Level 7 (26,670 points)
    Currently Being Moderated
    Oct 6, 2012 5:04 PM (in response to Bsedberry)

    You're welcome.

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