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iTunes Wi-Fi Sync won't work after iOS6

27212 Views 41 Replies Latest reply: Jul 26, 2013 5:17 AM by Tino Seeber RSS
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Azpod Level 1 Level 1 (0 points)
Currently Being Moderated
Sep 24, 2012 6:21 PM

I upgrades my iPod Touch (4th gen) to iOS6 and since then, Wi-Fi sync with iTunes no longer works.  I tried resetting my settings on the iPod, as well as uninstalling and re-installing iTunes, both to no avail.  When I check "Sync with this iPod over Wi-Fi" in iTunes, it doesn't show up as enabled in the iPod's General Settings.  I update the iPod frequently with the latest podcasts, and my sync cable's in my car because my iPod connects to my car stereo through it.  It'd be rediculous to get another sync cable when it should be able to connect and sync with iTunes wirelessly.

iPod touch (4th generation), iOS 6
  • Pagemakers2 Level 1 Level 1 (25 points)
    Currently Being Moderated
    Sep 26, 2012 2:21 PM (in response to Azpod)

    Same here

  • lllaass Level 10 Level 10 (135,315 points)
    Currently Being Moderated
    Sep 26, 2012 2:30 PM (in response to Azpod)

    Have you looked at the two previous discussions on the right side of this page under the heading "More Like This" with your same problem?

  • Pagemakers2 Level 1 Level 1 (25 points)
    Currently Being Moderated
    Sep 26, 2012 11:46 PM (in response to Azpod)

    I can initiate a Wi-Fi sync manually from iTunes.

     

    The sync does not start automatically when I plug my phone in to charge.

     

    This has only happened since iOS 6 or the iPhone 5

  • akosiepoy Level 1 Level 1 (15 points)
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    Sep 26, 2012 11:50 PM (in response to Pagemakers2)

    your right!

  • Philly_Phan Level 6 Level 6 (11,010 points)
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    Sep 27, 2012 6:23 PM (in response to Azpod)

    I have noticed a WiFi sync quirk associated with IOS-6.  The computer's iTunes will recognize my iPod only if it is NOT connected to a charger.  My iPad is original and is still on IOS-5.  It functions properly.

     

    Disconnect the iPod from your charger and try again.  Exit iTunes and re-open it.

  • Philly_Phan Level 6 Level 6 (11,010 points)
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    Sep 29, 2012 5:15 AM (in response to Azpod)

    You're welcome.

  • cliftonfromrichmond Level 3 Level 3 (790 points)
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    Sep 30, 2012 7:52 AM (in response to Azpod)

    I've been trying to get WiFi Synch to work, and even following the suggestions here it's still broken.

     

    FWIW, my iPhone 4 would synch over WiFi under iOS 5.x, but my 4th Gen iPod Touch would not.

     

    Another odd thing is that iTunes says that after you set up WiFi Synch and unplug (do not eject) your device it will remain connected to iTunes.  Neither of my devices do this.  As soon as I unplug, the device is gone...

  • scorf Level 1 Level 1 (0 points)
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    Sep 30, 2012 5:31 PM (in response to Azpod)

    I had to disable the VPN client on my PC running iTunes.  Client is Cisco AnyConnect.  Probably a way to configure the VPN client to accept this, but no big deal for me to just have it off when I want to sync.

  • BellaNati Level 1 Level 1 (0 points)
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    Oct 6, 2012 7:44 AM (in response to scorf)

    I am doing all of this, but my ipod still won't seem to sync with my itunes at all since updating to iOS6. All my music disappeared when I selected sync or share music via icloud which I've previously set up, but never seems to work right. After reverting to the orginially settings I can't seem to get my music to back onto my ipod.

     

    Any other suggestions would be appreciated! Thanks

  • GolemMr Level 1 Level 1 (0 points)

    Cliftonfromrichmond (and any others), I was seeing the same thing as you, when I unplugged my device (not ejected) it used to stay listed in iTunes and after updating both iTunes and installing IOS6 on my iPod Touch, after an unplug, iTouch was remove from list. This seemed to be the key to the new mystery.

     

    I found another thread started by user "nadamala" and he suggested a 13 step fix to his own post. I cut corners and applied "some" of his steps and it fixed my problem. Maybe more steps can be cut. It seems that to UNCHECK the Sync over WiFi and rechecking it solves the problem. I did steps 4 through 12 and it worked. I should have tried skipping the second close/re-open iTunes, maybe just the unchecking and re-checking the sync option was enough. (?)

     

    [copied and modified from original nadamala post]

    4) Connect your Ipad using cable to the Itunes.

    5) Select your device in iTunes.

    6) Uncheck "Sync With this iPad over WiFi" option.

    7) Click on, Apply then Sync (modified by me)

    8) skip ? (close itunes)

    9) skip ? (open itunes)

    10) Now Check the "Sync With this iPad over WiFi" option.

    11) click apply then sync again (modified by me)

    12) Disconnect the Cable...

     

     

    Nadamala's thread and his reply is the 6th post

    https://discussions.apple.com/thread/4317154?start=0&tstart=0

  • cliftonfromrichmond Level 3 Level 3 (790 points)
    Currently Being Moderated
    Oct 8, 2012 11:56 AM (in response to GolemMr)

    GolemMr wrote:

     

    Cliftonfromrichmond (and any others), I was seeing the same thing as you, when I unplugged my device (not ejected) it used to stay listed in iTunes and after updating both iTunes and installing IOS6 on my iPod Touch, after an unplug, iTouch was remove from list. This seemed to be the key to the new mystery.

     

    I found another thread started by user "nadamala" and he suggested a 13 step fix to his own post. I cut corners and applied "some" of his steps and it fixed my problem. Maybe more steps can be cut. It seems that to UNCHECK the Sync over WiFi and rechecking it solves the problem. I did steps 4 through 12 and it worked. I should have tried skipping the second close/re-open iTunes, maybe just the unchecking and re-checking the sync option was enough. (?)

     

    [copied and modified from original nadamala post]

    4) Connect your Ipad using cable to the Itunes.

    5) Select your device in iTunes.

    6) Uncheck "Sync With this iPad over WiFi" option.

    7) Click on, Apply then Sync (modified by me)

    8) skip ? (close itunes)

    9) skip ? (open itunes)

    10) Now Check the "Sync With this iPad over WiFi" option.

    11) click apply then sync again (modified by me)

    12) Disconnect the Cable...

     

     

    Nadamala's thread and his reply is the 6th post

    https://discussions.apple.com/thread/4317154?start=0&tstart=0

    Tried it, still doen't work.

     

    FWIW, I restored my iPod to factory settings and left it that way.  Still could not get WiFi Synch to work.  The bottom line is, WiFi Synch is 'broken', just like Windows Network browsing has always been broken...

     

    Just out of curiosity, how many of you are able to do a WiFi Synch to a wireless laptop as opposed to a wired desktop or laptop? 

  • GolemMr Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 8, 2012 12:17 PM (in response to cliftonfromrichmond)

    It's sad it didn't work for you. Maybe you would have to try his full 13 steps including an uninstall and reinstall? I tried some of the other solutions (changing Proxy settings to Auto and back), unplugging, rebooting, open and close of iTunes. Then there are some I did not want to try like uninstall and reinstall or reboot wifi (rebooting my wifi is a pain since my Television and PVR are using it and they don't always play nice after a forced reboot). I ran Apple diagnostics on my system (with two different cables, since on flaked out) and then tried the partial Nadamala solution and it all came back. Maybe it's a combination of all the things I tried?

     

    I almost forgot, I also checked the time on my system and iPod as well as the Panasonic clock. They did have a two minute difference between the three. I asked windows to re-sync time with server, synced my ipod to the computer and finally synced it with the Panasonic radio (using the included software). I have no clue if this changed anything, but that alone was not the solution. After that came the 4-12 steps and tada!

     

    The actual solution seems elusive and varied.

     

    Best of luck.

     

    Mine is a wireless Gateway Windows 7 Home laptop and my iPod touch is in a Panasonic RC-DC1 clock radio charger.

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