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Constant "Not Delivered" on SMS.

3591 Views 8 Replies Latest reply: Jan 23, 2013 6:10 AM by alexis360 RSS
BuffaloNYAtlGAGirl Calculating status...
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Oct 6, 2012 7:24 AM

Sprint Service w/ iPhone 5.

 

A lot of times I send a text it will say "not delivered" so I hit the try again button.  The person on the receiving end tells me they are getting my msgs 2x.  What is causing this and what can I do?  I've done a reboot (press the home and power at the same time) that hasn't worked. 

  • Stuntman99 Level 1 Level 1 (0 points)
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    Oct 6, 2012 12:53 PM (in response to BuffaloNYAtlGAGirl)

    I have exactly the same problem.. actually all 4 Sprint iPhone 5's I have do the same thing..  the thing is that the message is actually delivered.. even though it says it isn't.. that is why if you resend it they get duplicates..

     

    I can't figure out why it says it wasn't delivered..  the message comes up instantly.. as if it never even attempted to send it...

     

    I never had this with AT&T iPhones..

  • Stuntman99 Level 1 Level 1 (0 points)
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    Oct 6, 2012 2:33 PM (in response to BuffaloNYAtlGAGirl)

    DId you have an iPhone before the 5? Has this only started with the 5?  If so, it could be something in IOS6 that is having trouble.. for some reason.

     

    I had an iPhone 4s on AT&T but wanted the unlimited data.. assuming Sprint follows through with their LTE build out..  But I'm wondering if swithcing to Sprint was a bad idea now!

  • johnnyjuiice Calculating status...
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    Oct 11, 2012 7:44 AM (in response to BuffaloNYAtlGAGirl)

    I am also having this issue.  Some text messages I have sent (not using iMessage) are being labeled as "Not Delivered" by my iPhone.  Picture attachments are also being not delievered.  I have done "Reset Network Settings", "Reset All Settings", even dialed ##update# to make sure my network updates are up to par, but it has not resolved the issue (it only seems to give a temporary fix).

     

    However, the text messages (no picture attachments) DO GO THROUGH THE NETWORK.  I have confirmed with my contacts whether they have recieved the text or not, and the ones indicated as "Not Delivered" in my iPhone they do recieve.  The reason why they would receive duplicates is because I would force the iPhone to resend the "Not Delievered" texts.  The issue has become more of a nuisance not knowing if the messages do really go through, and I sure do not want to bombard my contacts with the duplicate texts.

     

    I am not sure if this is a Sprint network issue or an iPhone issue.  Not too sure either if non-Sprint-iPhone users are having the same issue (Verizon and ATT).  I was really excited on finally getting a smartphone (chose iPhone 5 over GS3) but I'm a little disapopinted with this little bug.  I've also posted in Sprint forums, waiting to see what they say.

  • Stuntman99 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 11, 2012 8:58 AM (in response to johnnyjuiice)

    The way this behaves makes me think it is a software issue.. I say that because when I get that "Not Delivered" error, it happens INSTANTLY.. immediatly after I push send.. there is no delay or ack/nack going on between my phone and any network that quickly..  Very weird.. I hope this is resolved, amongst the other list of bugs, when IOS 6.0.1 is released.

  • alexis360 Calculating status...
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    Jan 23, 2013 6:10 AM (in response to BuffaloNYAtlGAGirl)

    did any of you ever find a fix to this? i also have Sprint and it started doing this so I went to the Apple store and they replaced my phone, and they said it is doing it everytime my phone cycles from 3G to LTE..or whenever there is a little circle where the 3G symbol goes. They replaced my phone, and it still does it.

     

    Also, does your time ever change by itself? mine has recently started doing that.

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