7 Replies Latest reply: Oct 6, 2012 5:04 PM by ChrisJ4203
Bsedberry Level 1 Level 1 (0 points)

I cannot text one number; either from contacts, typing it in or by replying.  Started the end of August.


iPhone 4, iOS 6
  • 1. Re: Text Messaging
    ChrisJ4203 Level 7 Level 7 (28,180 points)

    What is happening to let you know you cannot text to that number?

  • 2. Re: Text Messaging
    Bsedberry Level 1 Level 1 (0 points)

    No indication other his verification that he didn't receive it.

  • 3. Re: Text Messaging
    ChrisJ4203 Level 7 Level 7 (28,180 points)

    There have been some indication in other posts about some people seeing problems when texting individuals from other carriers. Verizon was mentioned, but I'm not sure that is an overall indication. If this has been going on for 30 days, does this other individual have any trouble texting others? The trouble may be on their end.

  • 4. Re: Text Messaging
    Bsedberry Level 1 Level 1 (0 points)

    Both of us are AT&T.  He hasn't had trouble sending to anyone else and neither have I.  We deleted each others contact information and reloaded, erased the string of texts we had before this happened and we even tried typing in the number.  It's very strange.

  • 5. Re: Text Messaging
    ChrisJ4203 Level 7 Level 7 (28,180 points)

    I suggest you contact AT&T Customer Service. Have them check your account and ensure that everything is provisioned correctly. Your friend might also want to do that. Is not that unusual for something to happen as software updates are applied and they should be able to reset things on their end, especially when it only seems to concern one individual.

  • 6. Re: Text Messaging
    Bsedberry Level 1 Level 1 (0 points)

    Thanks for your help, Chris.  I'll give that a try.

  • 7. Re: Text Messaging
    ChrisJ4203 Level 7 Level 7 (28,180 points)

    You're welcome.