Skip navigation

Apple maps very disappointing

247247 Views 2,250 Replies Latest reply: Jul 2, 2013 4:18 AM by Meg St._Clair RSS
  • Abner055 Calculating status...
    Currently Being Moderated
    Oct 6, 2012 9:34 PM (in response to Shilts9)

    Apple should be embarrassed to put out such an inferior mapping application! We want Google Maps back! They went back about 15 years in mapping technology.

     

    Apple, the new Blackberry. Let's see where they are in two or three years.

     

    Down the tubes, if they don't please their customers.

  • Matthew Morgan Level 7 Level 7 (22,420 points)
    Currently Being Moderated
    Oct 6, 2012 9:37 PM (in response to justjesper)

    justjesper wrote:

     

     

    And all you level 6+ users. Please try to help us make it better.

     

    We can't.  Your gripe is with Apple.

     

    The best I can do is offer some background and context for what's happened, but no one seems to like that.  I don't know what else to say.

     

    Matt

  • justjesper Level 1 Level 1 (30 points)
    Currently Being Moderated
    Oct 6, 2012 10:11 PM (in response to Matthew Morgan)

    I'm honestly stunned that Apple is doing nothing. Well yes they have told employees in there stores to help with the map.

    Does Apple really think that this would solve the problem

    They got to be joking. Apple you have grown to big. It's out of your hands apperently.

     

    It's simply emmberesing that Apple is doing nothing.

    Just give us back ios 5.1.1 as it works. and it would make us very happy.

  • Matthew Morgan Level 7 Level 7 (22,420 points)
    Currently Being Moderated
    Oct 6, 2012 10:19 PM (in response to justjesper)

    justjesper wrote:

     

    I'm honestly stunned that Apple is doing nothing.

     

    What makes you think they are doing nothing?

     

    Just curioius.  Do you have some inside connection?

     

    Matt

  • SithPImp Level 1 Level 1 (15 points)
    Currently Being Moderated
    Oct 6, 2012 10:23 PM (in response to justjesper)

    Apple is working hard to get 6.0.1 ready to release and hopefully fix our problems.

     

    However...

     

    This thread, just like this one : https://discussions.apple.com/thread/4322892?start=540&tstart=0 is nothing but a hot-spot to keep us all posting in one section and not out in the open elsewhere.  Nobody at Apple is reading any of this, they don't care how unhappy any of us are and they certainly are NOT going to start signing 5.1.1 again and let any of us downgrade to what we were happy with.

     

    Their argument, Google maps is coming to a close on iOS devices anyway and then you'll have to upgrade or find something else... personally I don't use maps period, it's everything else in 5.1.1 that I miss.  And all the bugs in the iOS 6, I miss NOT having them when I was on 5.1.1 before.

     

    Keep posting in this thread or the one I linked to, that's what they want us all to do.  They're gonna fix it but they're gonna fix it their way and you will never, ever, ever see 5.1.1 on your device again, not signed by Apple anyway.

  • justjesper Level 1 Level 1 (30 points)
    Currently Being Moderated
    Oct 6, 2012 10:30 PM (in response to Matthew Morgan)

    Matthew Morgan wrote:

     

    justjesper wrote:

     

    I'm honestly stunned that Apple is doing nothing.

     

    What makes you think they are doing nothing?

     

    Just curioius.  Do you have some inside connection?

     

    Matt

     

     

     

     

    Have we all reportet to http://www.apple.com/feedback/iphone.html by now ?

     

    Think most of us has reported in the map app.

    I my self has seen non of my reports being solved or anything happening.

    Apple is for sure running into the same problem Microsoft did 10 years ago.

    Apple has shown that they are not able to run a company that has grown to big.

     

    Apple needs to start listening to there users. The strategy they are using, trying to shut up unhappy users up is failing. There is simply to many of us by now.

     

    And all you level 6+ users. Please try to help us make it better. Trying to "speak Apple" ( trying to shut us up )

    Is not working, so live with it.

     

    __________________________________________

     

    Please read a bit more before posting.

     

    And yes Apple is doing nothing. They have asked for help by apple store employees They got to be joking.

    Yes it's doing something. But it's simply just not good enough. Google has thousand of people working on there maps. People who know what they are doing. Now Apple is trying to fix a major problem by adding these employees feedback to the mix. It will not help much. The issue is simply to massive.

  • Nogueira Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 6, 2012 10:36 PM (in response to Matthew Morgan)

    In fact, Google is doing by launching Street View on Safari.

     

    On the other hand, Apple could do something before launching iLost, but did nothing.

     

    Besides that, If Apple did not tell the truth, how could we think they are not lying now?

  • Nogueira Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 6, 2012 10:38 PM (in response to SithPImp)

    I agree: They don't care how unhappy any of us are.

  • Matthew Morgan Level 7 Level 7 (22,420 points)
    Currently Being Moderated
    Oct 6, 2012 10:49 PM (in response to Nogueira)

    Nogueira wrote:

     

    In fact, Google is doing by launching Street View on Safari.

     

    On the other hand, Apple could do something before launching iLost, but did nothing.

     

    Besides that, If Apple did not tell the truth, how could we think they are not lying now?

     

    You didn't answer my question which, in a way, answers my question.

     

    Matt

  • Ex-Apple Fan Level 1 Level 1 (5 points)
    Currently Being Moderated
    Oct 7, 2012 4:55 AM (in response to Monsterbearman)

    Yes Apple screwed its loyal customers.

     

    <Edited By Host>

  • William Kucharski Level 6 Level 6 (14,425 points)
    Currently Being Moderated
    Oct 7, 2012 1:50 AM (in response to Ex-Apple Fan)

    rbrylawski This is how change happens. It isn't through reporting to a blackhole feedback assuming the master knows all well and all better.

     

    I'm glad you know better than those of us who've been on Apple Discussions for over a decade how things do or don't work on these forums.

     

    The fact is the "blackhole feedback" address you deride is how feedback is delivered to Apple, whether you understand it to be or not.

     

    Posts here are merely commiserative between AD participants and do not represent an official feedback channel to Apple.

  • William Kucharski Level 6 Level 6 (14,425 points)
    Currently Being Moderated
    Oct 7, 2012 2:01 AM (in response to Nogueira)

    Nogueira wrote:

     

    In fact, Google is doing by launching Street View on Safari.

     

    Mobile Safari.

     

    Street View has worked on regular desktop Safari since day one.

  • tonymtonym Calculating status...
    Currently Being Moderated
    Oct 7, 2012 2:53 AM (in response to Shilts9)

    So very disappointing.....just upgraded to IOS6 after returning from a long holiday abroad and found that street view has gone.  Yes, I'm aware that you can use street view on googles web browser but its just not the same - I can not zoom-in to road/parking signs, which I use to heavily rely on for work.

     

    Would Steve Jobs allowed the release of this crap piece of work called apple maps???

     

    Big mistake by apple. I now have to find an alternative.

  • fairhero Calculating status...
    Currently Being Moderated
    Oct 7, 2012 4:08 AM (in response to justjesper)

    Yes, for what it's worth I have submitted feedback to Apple. My poor experience with Apple Maps is described with screenshots here http://www.finventing.com/2012/10/02/apple-maps-fails/

     

    Here's the feedback I submitted today:

     

    Subject: Enable downgrade to iOS 5.1.1 AND provide "Test Drive" for Apple Maps in future

     

    I have returned my unopened iPhone 5 upgrade on account of how much I loathe Apple Maps - especially when trying to find my way around London. I seem stuck with Apple Maps on my iPhone 3GS because I can't find a way to revert back to iOS 5.1.1. I spent 40 mins on the phone to someone in Apple Support who agreed that Maps is bad but couldn't downgrade my phone nor provide an acceptable experience via other maps apps. There is no acceptable workaround. If I click an address in Contacts or Calendar, Apple Maps opens regardless of whether I'd prefer it to open Google Maps.

     

    My iPhone 3GS is therefore no longer living up to the Apple marketing claims made when I bought it: "Maps on iPhone combines everything you love about Google Maps..." I therefore consider it both necessary and reasonable that I be able to revert to a version of iOS that does deliver on the claims.

     

    In my case, my contract is with my carrier (Orange UK) rather than with Apple, so I need to pursue Orange. They don't have the ability to downgrade firmware, but they may be able to provide a replacement handset that has not been upgraded to iOS 6. I'm sure they'll need to call on Apple Support to help restore my data!

     

    Assuming I am able somehow to revert to iOS 5, I will not upgrade again until I know that Apple Maps has reached an acceptable state of maturity. To know this, clearly there needs to be some kind of "Test Drive" capability - so customers can try out the maps and gain confidence in them before installing on their device.

     

    Alternatively, in the next version of iOS, allow users to choose between Apple Maps and other mapping providers (like you do for email and calendar providers) so that upgrading to iOS 6 is a low-risk proposition.

  • le.bouch Level 1 Level 1 (5 points)
    Currently Being Moderated
    Oct 7, 2012 5:49 AM (in response to fairhero)

    I just read your blog post. Well written, relevant and factual, IMHO.

     

    I decided to waste some time this morning and submit some error corrections through Maps. What a joke.

    For example, I looked up 'police station' in my nearest city. This is not a hick-town, but a CITY.

     

    The address, including post code and telephone number is wrong. Completely. The pin is in the wrong location. So, I used the facility to drag the pin to the correct location - except it then switches to a satellite image which is so pixelated that you literally can't see where you're dragging the pin!

     

    So, the location is fubar and the error reporting to fix it is also fubar.

     

    The only way round this that I can see is to move to the USA. It works fine there, apparently.

1 ... 81 82 83 84 85 ... 151 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (14)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.