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App store

404 Views 5 Replies Latest reply: Oct 9, 2012 5:02 AM by Highlander 999 RSS
Hopeak47 Calculating status...
Currently Being Moderated
Oct 7, 2012 7:29 AM

App Store not display content,display blank page.

iPad, iOS 6
  • Demo Level 9 Level 9 (73,955 points)
    Currently Being Moderated
    Oct 7, 2012 7:31 AM (in response to Hopeak47)

    Try these things.

     

    Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to update the apps again.

     

    Or try this

     

    Settings>Privacy>Location Services>System Services (swipe to the bottom of the page to find this)>Location Based iAds>Off.

  • Highlander 999 Calculating status...
    Currently Being Moderated
    Oct 7, 2012 7:56 AM (in response to Demo)

    I got the same concern as Hopepeak47 and I did what Demo suggested.  I still have the same white blank page when looking at the "Featured" or "Charts" portion of the AppStore.  Are there other suggestions to fix this issue?

  • Demo Level 9 Level 9 (73,955 points)
    Currently Being Moderated
    Oct 7, 2012 8:08 AM (in response to Highlander 999)

    I copied this text from appletoolbox.com. A couple of these I already suggested so if you tried those and they didn't work, simply ignore them here.

     

     

    Please try each step until you resolve your issue:

    • Tap Settings > General > Date and Time > Set Automatically > Off. Set the date one year ahead. Then try to access the App Store.

     

    • It may be a connection issue. Try changing your DNS settings to Google’s open DNS by tapping Settings > Wi-Fi >, tap the blue arrow next to your current Wi-Fi network, and then tap the “DNS” field and enter the DNS servers; 8.8.8.8 (Google’s Public DNS). (see this article)

     

    • Close the App Store completely by pressing the home button twice, pressing and hold the App Store icon until it starts to wiggle, then tapping the minus sign to close it. Re-launch the App Store.

     

    • Restart your device by pressing and holding the sleep/wake button until “Slide to Power off” appears.

     

    • Launch the App Store; if it is still blank with nothing shown, wait a few minutes. Sometimes apps may load slowly because of networking issues.

     

    • If still nothing appears, try changing the device’s language by tapping Settings > General > International > Language. Pick a language. Pick any other second language you already know or be familiar with. If you don’t, do not forget to navigate back in a different language. Change the language, launch the App Store, then change the language back to what it was originally.

     

    • Sign out of your Apple ID by tapping Settings > iTunes & App Store, tap your Apple ID and select “Sign Out”. Wait one minute and sign back in by reentering your Apple ID and password.

     

    Message was edited by: Demo

    The new iPad, iOS 6, 64GB WiFi
  • Highlander 999 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 9, 2012 5:02 AM (in response to Demo)

    Thank you for the assistance Demo.  I've tried all of your suggestions but not one was able to fix the issue.  I've read that others where able to get it fixed. 

     

    I guess I'll just have to go to an Apple Service Center to have this fixed.

     

    Thanks again.

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