sldough
Level 1 (0 points)

Q: ichat can't communicate

This morning I cannot log into ichat.  Last week everything was fine.  I found an old discussion from 2010 but contents did not help.  Error message is: "ichat cn't communicate with the Mac.com account xxxx.  Screen name intered is not valid."

 

I tried to log on to the AIM site.  After entering my user name, I got the response there had been unusual activity and the account was disabled.  The website wanted to verify the account with some questions (looked like standard stuff) but was unable to.  I have been using the same AIM account for about 5 years.

 

I tried creating a new account but after doing so, I get a strange message about putting in 110% effort and my account will be ready in 24 hours.  Then there is an error code at the bottom.

 

What's up?

 

The ichat version is :  5.0.3

Posted on Jul 21, 2012 4:30 PM

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Q: ichat can't communicate

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  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Oct 7, 2012 1:03 PM in response to sldough
    Level 9 (73,203 points)
    Applications
    Oct 7, 2012 1:03 PM in response to sldough

    Hi Sue,

     

    DBX has a very specific issue that seems to be effecting a limit few.

    Having an @mac.com name that has worked for years even when travelling to different Countries that has been Suspended by AIM due to "Unusual Activity".

     

    In the past AIM had a Suspended account page with a similar email to contact AIM to sort it out.

    AIM or rather AOL employees used to know that certain Apple IDs were also valid AIM Screen Names and unblock them when they were contacted.

     

    It seems at the moment this is not happening.

     

    In your case of trying to unravel various Apple IDs that have been linked and may not have recovery email address linked to @mac.com names can be difficult to explain let alone pursue.

     

    In some cases Skype way well be a better cross platform communication method.

     

     

     


    9:03 PM      Sunday; October 7, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • by DXB Law,

    DXB Law DXB Law Nov 4, 2012 9:04 AM in response to Ralph Johns (UK)
    Level 2 (405 points)
    Nov 4, 2012 9:04 AM in response to Ralph Johns (UK)

    Hi Ralph,

     

    I wanted to report that iChat is now working again - at least for now - without any additional intervention on my part.  Something must have moved below the surface between AIM and Apple. 

     

    This may be temporary - I am back "home" (in the United States) and just got my power back after a 5-day shutdown due to Hurricane Sandy - so let us see what happens the next time I head out to Dubai which is scheduled to be next week. 

     

    Thanks,

    DXB Law.

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Nov 4, 2012 11:06 AM in response to DXB Law
    Level 9 (73,203 points)
    Applications
    Nov 4, 2012 11:06 AM in response to DXB Law

    Hi DBX Law,

     

    That is good to hear.

     

    I hope it lasts out.

     

    There have been several threads on this in the end and I suggested to all that they post in iChat Feedback.

    I even added my own voice to that. May have done some good.

     

     

     

     


    7:06 PM      Sunday; November 4, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

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