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HT1338: OS X: Updating OS X and Mac App Store apps

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HT1338 My MacBook Pro (Retina) Freeze up Randomly

61993 Views 135 Replies Latest reply: Apr 13, 2014 8:47 PM by BillHahn RSS
  • Phillip J Fry Calculating status...
    Currently Being Moderated
    Sep 27, 2012 6:38 AM (in response to lotusone)

    It's utter crap. I'm typing this now after two crashes - one of which is happening as I type. Basically, my Wacom tablet stopped working, and every other usb device stopped too. Now I can't get into system settings or force quit anything. It's completely unresponsive! This is after a restart, and I'd barely done anything at all.

     

    I don't know what to do!? It makes matters even worse that I have a bunch of deadlines - one of which is tomorrow, but if this keeps happening to the mbp, I'm a bit screwed.

     

    It must either be the update to 10.8.2 or the firmware, because everything worked perfectly up until now.

     

    I don't really want to waste time doing a clean install. Has Apple given any word yet on any problems with the update, and is it just rMBP models affected?

     

    Oh - and I've noticed the ghosting issue recently too!

  • mcherepovitsyn Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 28, 2012 1:52 PM (in response to thExplorer)

    I had this at my 2010 mbp. Now I have mbp retina and guess what. The same issue!!!! Mac just rendomly freezes and I have to hard restart it evert time. Very annouing and dissapointing. Hope this is purely firmware issue and apple will release a fix.

  • amazme1 Level 1 Level 1 (5 points)

    My 2008 24" iMac running Mountain Lion continues to experience a total screen freeze almost daily.  Nothing I've tried has made any difference. Resetting the SMC and NVRAM and running the disk utility to verify permissions has changed nothing.  I believe Apple is aware of the problem which is either with defective hardware or defective OSX software.  When and if they will do anything to deal with the issue is unknown.  BUT APPLE HEAR THIS.  IF YOU IGNORE YOUR CUSTOMERS PROBLEMS THEY WILL IGNORE YOU WHEN THEY GO TO PURCHASE THEIR NEXT COMPUTER.  I myself will be buying a laptop next year and I wouldn't take bets on what operating system it will have.

  • HeleneRL Calculating status...
    Currently Being Moderated
    Oct 1, 2012 6:47 PM (in response to Y2@)

    THAT DOESN"T WORK. I'm running Mountain Lion, and the damned thing froze.

  • HeleneRL Level 1 Level 1 (0 points)

    How do you do a hard re-start?

  • HeleneRL Level 1 Level 1 (0 points)

    No, my MBPR, which is running Mountain Lion, just froze. I am so ****** off. Unfortunately, you guys are all speaking Greek about how you "solved" the problem (at least temporarily). PLEASE - tell me, in very elementary terms, how to power off a laptop that one can't remove the battery from. Aaarrrgh!

  • scott88 Calculating status...
    Currently Being Moderated
    Oct 1, 2012 6:57 PM (in response to HeleneRL)

    Press and hold the power button for 5 seconds or more. It's a force-off signal.

  • HeleneRL Level 1 Level 1 (0 points)

    That would be GREAT if the laptop wasn't FROZEN!. How do you unfreeze it so you can enter this gobbledegook? Where do you enter it? Can you speak ENGLISH for us non-geeks?

  • HeleneRL Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 1, 2012 7:00 PM (in response to scott88)

    God bless you! That turned it off. Now to see what happens when I turn it back on.

  • HeleneRL Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 1, 2012 7:04 PM (in response to scott88)

    The laptop turned back on.

     

    I'm downloading the new files I just wrote this evening to a flash drive (everything else is backed up, thank goodness). ****. $4000 for an aluminum paperweight. Not my idea of a good time.

  • HeleneRL Level 1 Level 1 (0 points)

    I am definitely not computer-savvy, but my MBPR did freeze after I'd been writing lesson plans and exporting them to pdf all day. Serves me right for working so damned hard.

  • J Ares Calculating status...
    Currently Being Moderated
    Oct 5, 2012 3:36 PM (in response to HeleneRL)

    I've been having the same problem with my early 2009 MBP.... occasionally before Mountain Lion, but now it's 3-4-5 times a day.. TWICE while reading this thread.  Sometimes even the power button/hard reset doesn't work - only yanking out the battery.  I'm at my wit's end with this MBP.... looking at durable Windows 7 notebooks.  (If such a thing exists.)

  • francisfromwoolloongabba Level 1 Level 1 (0 points)

    MBPr here I updated to 10.8.2 and ended up with a system that freezes 100% of the time. Tried time machine but not from recovery so it chewed out the backup hard disk.

     

    Did a reinstall from time machine (not ideal but did not have a USB formatted for install) and internet here is super slow.

     

    I am too afraid to upgrade. Since SL "it just works" has become "maybe it will work" but its got a dozens more bells and whilstels to pump out the latest beta release. What other OS manufacturer does marketing drive the OS to unstability.

     

    I too am starting to look at windows again.

     

    For a new $3200 top end flagship product, I am disappointed.  I am already over the fact that I have 12 plus stuck pixels and about half a dozen dead ones, and apple sent me to an authorised service centre (a 5 hr bus ride from where I live there, and 5 hours back) to be advised that because the MBPr had not been released in the country I am travelling in at present they can not service it because apple will not ship a new screen here.  So much for worldwide warranty. What really gets me is I told apple I had called the authorised service centre and they said they cant fix before going but they reassued me that it could be.  Their solution at my cost I could send it back to Australia at my expense then get it sent back to where I am now or I could fly to another country to get it serviced.

     

    I purchased a top of the line MBPr and I am too afraid to run any updates (once bitten twice shy).

  • th!nk Calculating status...

    This is has been resolved for me.  Somewhere between uninstalling Parallels 7 completely using uninstaller included with their installation dmg and the OSX updates the issue has been resolved.  I have been running issue free with dynamic switching enabled for about a month with Mountain Lion on my MBP-R. 

     

    Previously I was using gfx cardstatus to work around the issue so I am not entirely certain which app or OSX update was responsible, none the less, I am glad it was fixed.

  • gymnasticsmom4 Calculating status...

    I think you're experiencing screen burn-in. Screen burn-in occurs whenever you're computer or TV screen doesn't have a screensaver and if you leave it on 3 hours or more without touching it, it'll either cover in pixels which doesn't have a name, or whatever site or TV show you had on last will burn onto the screen frozen for a long period of time, which is called image retention. If it occurs on your computer, it will be temporarily mostly, if it's on your TV screen, it's usually permanet, which is really scary. Both are bad to have, but having it on your TV screen is far worse cause you'll see it every time you walk in the same room as the TV. If it's on your computer screen you could just shut your laptop and you won't see it, unless it's a desktop computer. It gets too scary if the TV screen has image retention. If you watch a news show, ESPN, or a sports game there's black bars running across the bottom of the screen that tell you information based on whatever you're watching. Watching that TV show too long will cause the black bars to run across the bottom of the screen even when you're watching a different TV show, which is called " The black bars", which are the least worst kind of screen burn-in. Also another type of screen burn-in is called a ghost image where whatever site or TV show you had on last will either fade or disappear. Another one is fuzzy bands will bleed down your computer or TV screen, which doesn't have a name. If you play a video game too long, it could freeze on your screen, which is basically the other type of image retention, or the menu/control panel will be at the top of the screen even when you're not playing the game, which doesn't have a name. The worst place to have screen burn-in is a TV screen, especially if you have image retention. The worst type of screen burn-in is image retention, and the least worst is " The black bars". Those are all the types of screen burn-in. If you're laptop is a MacBook Pro or Retina then you're 100% experiencing screen burn-in. MacBook Pro's and Retina's have serious problems with screen burn-in's. MacBook Pros usually have image retention, and Retina's usually have image retention and ghost images. Retina's are worse by a little. Those are the worst screen burn-in computers. The worst screen burn-in TV is Plasma Screen. While they're the most fancy expensive TV's, they cause the most screen burn-in's, especially image retention, which is the worst screen-burn in to have, especially on a TV screen. It's been proved lots of times they're subject to screen burn-in. This could also make Plasma Screens the worst TV. The worst screen burn-in cinema display is the Apple Cinema Display, which is known for image retention and fuzzy bands bleeding down the screen. I know I've said a lot. There's a lot about screen burn-in. If you're computer isn't a MacBook Pro or Retina, then it might not be screen burn-in. I strongly reccommend making sure your laptop doesn't have screen burn-in, cause if it does, it's very serious. I know that even though I never experienced screen burn, cause I know a lot about it even though I've never had it.

    Have a great day and I hope you're laptop recovers soon!!!!

    Sincerely,

    June

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