Currently Being ModeratedOct 8, 2012 6:26 AM (in response to Malaya10)
If it doesn't mount, show up, on either system then the drive is bad. But it may not be the drive itself but the enclosure it is in. Then enclosurers hardware may have failed. Had this same thing happen to one of my Western Digital My Book external drive just the other day.
I took the physical drive out of the enclosure and connected it to a computer with a SATA to USB adapter and all my files were still there and the physical drive is fine.
So get yourself a SATA to USB adapter, Not another enclosure, and remove the drive from the enclosure it is now in and connect it using the adapter.
Currently Being ModeratedOct 8, 2012 10:57 PM (in response to Shootist007)
Thanks for helping me out.
I'll be honest and say that I know nothing about computers. Can you lay out step-by-step how to remove the enclosure? Do I simply unscrew it? Is it possible to buy a new enclosure?
In case it still doesn't work, do you have more suggestions I can try?
Currently Being ModeratedOct 9, 2012 4:06 AM (in response to Malaya10)
Give Other World Computing a call - 1-800-275-4576 = and let them know the problem you're having. They have SATA to USB adapters as well as enclosures. Note that the drive may not be salvageable - always a good reason to have a backup - but, as Shootist writes - it may be a fault with the enclosure. It's your best chance to try and salvage the drive, anyway.
I would also advise - whether you get the drive up again or not - that you keep redundant backups of your important files. I keep three backups of all of my files, should any one drive fail it's unlikely that all three will fail at one time.