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MacBook Pro Retina display burn-in?

1269947 Views 9,422 Replies Latest reply: Apr 14, 2014 1:55 PM by SonGuko RSS Branched to a new discussion.
  • jangobout Calculating status...
    Currently Being Moderated
    Oct 8, 2012 8:05 AM (in response to mittense)

    Anyone did especifically asked for a samsumg display when buying a rMBP?

    I`m also waiting for some light on this issue from apple, or at least some kind of leak from someone inside, a "we are working on it" will work.

     

    I'm looking for a replacement to my actual mbp and apple is just loosing the chance of selling one to me.

  • ColdDevil Calculating status...
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    Oct 8, 2012 8:07 AM (in response to frocco)

    Before I hand in my MacBook for repair I will create a full copy of the SSD on an external USB HDD via CarbonCopyCloner (or SuperDuper). I'll give them a fresh install of OS X Mountain Lion and afterwards I will restore the cloned disk.

     

    I think it is the easiest way without installing the whole system.

     

    This method will only work with your OS X partition and Windows has to be cloned with a different tool. It may be necessary to recreate the partition via Boot Camp Assistant and restore the Windows backup afterwards.

  • JDThree Level 1 Level 1 (55 points)
    Currently Being Moderated
    Oct 8, 2012 8:21 AM (in response to frocco)

    Frocco, as others have said, several options for the mac side.  I generally use time macine since I've never had a probelm with it so far, but others have.  CCC (carbon copy cloner) and other third party tools out there will let you clone the disc.

     

    You said you installed windows games, but did not specify if you're using boot camp, or just a virtual windows with Parallels or VMWare or something.  If you're using the virtual one, just make sure it's closed and do your backup since the virtual machine file will be caught in the backup to restore to the new system.  If it's boot camp, you'll want to get a program called winclone, from twocanoes.com

     

    It used to be free, but went unsupported, then disappeared, and reappeared, and now is a supported pay model.  If you're using boot camp, it's well worth it, since you can image boot camp and restore as needed on a new system, something the mac clones won't do. 

  • blueghost75 Calculating status...
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    Oct 8, 2012 8:25 AM (in response to mittense)

    Custom order, week 41 build, just received today.

     

    The screen is....drumrolll.....an LG

     

    Looks flawless.

  • ColdDevil Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 8, 2012 8:27 AM (in response to MLMcMillion)

    Oh, well written. "Steve would." is a very interesting finish and maybe you nailed it with that addition for some people.

     

    I'm looking forward to hear about any response.

  • Tadziak Calculating status...
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    Oct 8, 2012 9:07 AM (in response to blueghost75)

    So, you have an LG from week 41. The big question is - are they any better now, has LG fixed the image retention? Is that possible at all, with the technology they use to make those panels? Will be very interesting to see if yours develops any problems over next days/weeks.

  • Sound Evolution Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 8, 2012 9:32 AM (in response to mittense)

    Ok, Maybe it is nothing but I found it worth to mention.

     

    I am currently waiting for my 4th replacement. Replacement process was always very fast and straight forward. Was never more then a few days without laptop. I expected delivery of my 4th rMBP this week. But today I got an email from Apple. Would this mean delays because of change in screen's?

     

    "  We appreciate your recent purchase through the online Apple Store.

     

       The following is an update regarding the status of your order:

       xxxxxxxxx

     

       Due to an unexpected delay, we were unable to ship your product(s)

       by the date originally quoted to you. We now anticipate shipping the

       following item(s) as follows :

     

     

       Z0ML, MBP 15.4/CTO

       will now ship on or before 2 - 4 Business days and deliver on or before

       15/10/2012 - 16/10/2012

     

       Please note that product availability can change rapidly, and it is

       possible that your order may ship much sooner than we anticipate.

     

       A shipment notification will be emailed to you as soon as your order is

       shipped. You may check the status of your order anytime by visiting

       our online order status website at :

       www.apple.com/ThailandOrderStatus

     

       You can also reach us at the telephone number listed in the Apple

       Store Contact Information section below.

     

       We appreciate your business and your patience, and apologize for any

       inconvenience this delay may have caused you.  Thank you for shopping

       at the Apple Store!"

  • johns1 Level 1 Level 1 (45 points)
    Currently Being Moderated
    Oct 8, 2012 9:36 AM (in response to Sound Evolution)

    I am currently waiting for my 4th replacement. Replacement process was always very fast and straight forward. Was never more then a few days without laptop. I expected delivery of my 4th rMBP this week. But today I got an email from Apple. Would this mean delays because of change in screen's?

     

    Last week was golden week, some factories closed.

  • Sound Evolution Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 8, 2012 9:57 AM (in response to johns1)

    I see, So it was "wishfull" thinking on my part then

  • Stevestock Calculating status...
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    Oct 8, 2012 10:20 AM (in response to mittense)

    I've been following this thread for the last few weeks.  I finally decided to order an rMBP 2.6/16/512, and I should have it late this week / early next week.  I will post back when I know what screen I received. 

     

    I was hesitant to buy because of this thread, but I am looking to get into iOS development and I couldn't put off buying my first mac any longer.  I opted for retina because I'm confident that retina is the direction that all macs are going in the future, and being able to see native iOS resolution on the screen is extremely valuable for development (not to mention working in Xcode at 1920x1200). 

     

    I plan to just return my purchase until it's perfect (samsung, no yellow tint).  Should I be able to keep my rMBP while they send me a new one?  I guess I just have to ask?

  • saemick Calculating status...
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    Oct 8, 2012 10:54 AM (in response to mittense)

    Like many others, I've been following this thread from the beginning... and from the beginning, I've held off on purchasing my MBPr. It "appears" that things are getting better, but from what I've been reading here, it almost seems like the following is true:

     

    LG = all have IR, BUT have a better, sharper, display than the Samsung (when not showing IR).

    Samsung = no IR, but more likely to have dead pixels, light seepage, yellowish screen, etc... as well as the colors not being as accurate as the LG.

     

    Am I way off base here or is the above fairly accurate?

     

    And if it is accurate, is there really any reason to get my MBPr anytime soon?

     

    I have had my MBP for years and am in need of a refresh, so this is more of a: "should I get one now, or wait longer" question, not an "Apple *****" comment.

     

    thanks everyone

  • johns1 Level 1 Level 1 (45 points)
    Currently Being Moderated
    Oct 8, 2012 11:04 AM (in response to Stevestock)

    I've been following this thread for the last few weeks.  I finally decided to order an rMBP 2.6/16/512, and I should have it late this week / early next week.  I will post back when I know what screen I received. 

     

    I was hesitant to buy because of this thread, but I am looking to get into iOS development and I couldn't put off buying my first mac any longer.  I opted for retina because I'm confident that retina is the direction that all macs are going in the future, and being able to see native iOS resolution on the screen is extremely valuable for development (not to mention working in Xcode at 1920x1200). 

     

    I plan to just return my purchase until it's perfect (samsung, no yellow tint).  Should I be able to keep my rMBP while they send me a new one?  I guess I just have to ask?

    Its a shame this thread is making people hesitate to purchasing a rMBP.   I have a week 33 LG unit, that doesn't show anything unusual.  Its extremely clear, bright, good white point.  During standard usage I notice no retention.  You can go out of your way and test for IR and barely see some if you hold a pattern fixed for a long long time, and then utilize a medium to dark grey pattern as a background.   Is this kinda like the case of people who worry about the slightest stratch on a new car, yep.   Its also a factor of cost, as some really are pushing themsleves to have something that is very hip, and useful, but like anything its just a expensive computer, its replacable, its repairable.  This on and on and on, that LG is evil and Samsung is good is laughable.  IMHO you can get a minor defect with almost anything you buy these days.   The same goes for any Samsung panel.   You still could have IR, its rare, but not so rare is light bleeding around panel edge, stuck or dead pixals, or tinted screens.  My advise just try the rMBP and see if it works out.  You have 14 days exchange, 1 year warranty, whats to worry about accept what people pointing out every little flaw in a product, that IMHO is very useful, especially if your a coder and like a 1920 x 1200 resolution at times.

  • arthurrau Calculating status...
    Currently Being Moderated
    Oct 8, 2012 11:07 AM (in response to mittense)

    I ordered an rMBP 2.3/16/512, and I should have it next week or the week after?.  I will post back when I know what screen I received. I hope it is a Samsung. A LG is going back.

     


  • johns1 Level 1 Level 1 (45 points)
    Currently Being Moderated
    Oct 8, 2012 11:09 AM (in response to arthurrau)

    Just a another example of why even buy the laptop if that's what you convinced yourself is a no go by this thread. 

  • rrahimi Level 3 Level 3 (615 points)
    Currently Being Moderated
    Oct 8, 2012 11:23 AM (in response to Barry Fisher)
    If you are past the 14 day mark, why not just wait until the problem with the IR is solved and then get it repaired, if you are within the 14 days and you can't live with the IR, send it back and just wait until the issue is resolved in production.

     

     

    That only works if you don't absolutely need a laptop right now. I did it three times and stopped, upgraded my MBP and now waiting. If someone needs a laptop right now, then they have to keep trying.

     

     

    With this IR problem, what's going to happen is, that you all are going to turn in your MBP's so many times, Apple will stop allowing the practice and then we'll never get any satisfaction.

     

     

    That's their prerogative. Doubt they would ditch a longstanding and extremely popular policy out of spite. On the other hand if it wasn't for the complaints and returns they would have ignored it completely. Lastly, shut up and take it is counterproductive. If it wasn't for loads of returns we wouldn't be getting Samsung replacements, at least for majority of repairs. Seems like it's working.

     

     

    This whole exercise of buying, turning back, getting an LG, turning it back etc and so on, is just so unproductive. What other company anywhere would continue to do that?  Yes let Apple know about the problems loudly and often but this revolving door practice is rediculous and unproductive.  i don't mean to jump on the pity party and the righous indignation, but its really gotten pretty silly. You can rile each other up all you want til your hair falls out, but its going to get fixed when it gets fixed.  Do you want it fixed right?  Or just throw another batch of screens that either have IR or are so yellow that people are turning those back?

     

     

    Your speech is missing a critical fact: Apple has called this "normal" which we all know is not true.

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