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Neither Safari nor Firefox can view PDF files on the web - they appear blank?

347 Views 4 Replies Latest reply: Sep 12, 2013 3:19 PM by Chrissy52 RSS
Kathy Bourassa Calculating status...
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Oct 8, 2012 9:50 AM

Starting a couple of weeks ago, now when i'm at a web site and I click on a link that is a pdf, the screen is blank dark gray.  I closed Safari and opened firefox and tried to see if that would work.  Firefox also didn't display the pdf, just a blank white page.  It had a note saying I needed to disable some plugin and restart, which I did, but it still doesn't display a pdf.

any suggestions?  I keep all of my software updated and have Acrobat 9 as part of the CS5 suite on my system.

iMac, Mac OS X (10.6.8)


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