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10.8.2 and Epson printers

5946 Views 17 Replies Latest reply: Jun 7, 2013 12:59 AM by ShlomiL RSS
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Gregory Jenks Calculating status...
Currently Being Moderated
Sep 25, 2012 3:17 AM

Snce updating to 10.8.2 I have not been able to use my Epson printers. The OS tries to lcoate and download the requried software, then reports failure. The Software Update defaults to App Store, then advises no updates are available. The Epson driver package unexpectedly quits just as it gets to the end of the installation process.

 

I have already reset the printer options, and repaired permissions.

 

Any tips?

 

Greg Jenks

(Brisbane, AU)

OS X Mountain Lion (10.8.2)
  • ShlomiL Calculating status...
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    Sep 25, 2012 5:49 AM (in response to Gregory Jenks)

    Hi Gred,

    Did you tried installing the following pakage and check if that may help (although it was not listed It should be compatible with Mountain Lion by the internal link description)?

    http://support.apple.com/kb/DL1398

     

    Otherwise I will appriciate further clarification of your exact printers model.

     

    Regards,

    Shlomi

  • John Blanchard1 Level 5 Level 5 (4,735 points)
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    Oct 8, 2012 9:23 AM (in response to Gregory Jenks)

    Try deleting the /Library/Printers/Epson and /Library/Caches/Epson folders, resetting the printing system in Print & Scan prefs, then installing the printers from the link given above:

     

    http://support.apple.com/kb/DL1398.

  • VikingOSX Level 5 Level 5 (4,700 points)
    Currently Being Moderated
    Oct 8, 2012 7:26 PM (in response to Gregory Jenks)

    Never say beat .

     

    I do not have either of these printers here to test.

     

    Let me confirm. You are at ML 10.8.2 on your MacBook Pro. You have run Software Update, and installed both the 10.8.2 Supplementary update, and the Epson Printer Drivers v2.12 for OS X, from that Software update? And you did run Disk Utility afterwards and verify/repair permissions, right? And you are not running any Anti-Virus software on OS X?

     

    Both printers are powered on. You are attempting to configure each as a wired network entity, even though they have wireless configuration that you can address later? Each printer is on the same network subnet as your MBP?

     

    Update: I just noticed from your screen capture that you were attempting to configure via USB (default), rather than network (IP).

    Mac mini, OS X Mountain Lion (10.8.2), • 8GB • Vertex 4 128GB SSD • 500GB
  • John Blanchard1 Level 5 Level 5 (4,735 points)
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    Oct 8, 2012 8:44 PM (in response to Gregory Jenks)

    Gregory, it still asks to download the software after you have installed the drivers?

  • John Blanchard1 Level 5 Level 5 (4,735 points)
    Currently Being Moderated
    Oct 9, 2012 10:44 AM (in response to Gregory Jenks)

    Hmmm, Greg. That's very surprising that the system would ask to install the updates from Software Update if the current drivers have been installed. Have you done a search for Epson to see if anything is left after deleting the

    /Library/Printers/Epson and /Library/Caches/Epson folders? That should clean the required driver parts from the system.

  • arthur Level 4 Level 4 (3,945 points)
    Currently Being Moderated
    Oct 9, 2012 11:37 AM (in response to Gregory Jenks)

    You might try this:

    http://bit.ly/R4wRNu

  • croy30 Calculating status...
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    Nov 28, 2012 1:45 PM (in response to Gregory Jenks)

    I am having the exact problem that you were having. I have replaced my hdd with a ssd, everything was working fine, now printer will not install. I've gone through here, tried everything mentioned above, still no luck.

  • fnvd Calculating status...
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    Mar 25, 2013 4:55 PM (in response to Gregory Jenks)

    HI, I am also using Mountain Lion 10.8.2 in my macbook pro retina 13 and could not install the driver for Epson T13x. The error message displayed after trying to install the driver is "dmg not recognized". I have tried downloading from Epson's website and the same error appears.

     

    I used parallel with Windows 7 and installed the windows driver of the same printer and the printer worked fine. However, I have my programs in OS X and need to print from there. Is this a problem with the driver not being compatible with OSX 10.8.2?

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