Currently Being ModeratedOct 9, 2012 2:49 AM (in response to asux)
Not really. You basically have to resume your opened case ticket over the phone.
Hope this helps
Currently Being ModeratedOct 9, 2012 2:54 AM (in response to Radiation Mac)
Thanks for you hint!
Isn't this strange: Apple claims to be a 21st century entrepreneur ... but have business processes worse than 1950's phone companies ...