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iOS 6 disables wi-fi on sleep mode - disappointing

91226 Views 249 Replies Latest reply: Nov 17, 2013 8:51 AM by Bill Stephenson RSS Branched to a new discussion.
  • Iamogg Level 1 Level 1 (0 points)

    MikeT, I seem to be experiencing wifi sleeping even when connected to power source (iPhone 5 ios 6)

     

    This is annoying for auto-downloads on newsstand.

     

    Anyone else having wifi sleep even with power source connected? I'm pretty certain that this was not happening in ios5.

  • Sparky66 Level 1 Level 1 (0 points)

    Those steps didn't work for me...    Just don't understand...  the iPhone 5 works perfectly, but the 4S is still doing it..

  • Iamogg Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 4, 2012 12:03 AM (in response to Sparky66)

    What's the different thing that's happening on your 5 but not your 4s?

  • Sparky66 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 4, 2012 2:09 AM (in response to Iamogg)

    Iamogg wrote:

     

    What's the different thing that's happening on your 5 but not your 4s?

    the 5 is working fine.. it stays connected to wifi once I bring it out of sleep, the 4S will not no matter what I have tried.  Everytime I bring it out of sleep, I'm having to go into settings and selecting the same wifi connection.. and it's getting old.. I'm calling Apple later today, because it's ticking me the heck off.  I have tried the hints here and just got done trying the iTunes thing and it still will not connect to wifi once it's out of sleep.

  • Sparky66 Level 1 Level 1 (0 points)

    yanipopo wrote:

     

    Please do tell us how it will go with Apple. Thanks

    Well, first tech I got, tried to help with the suggestion of the airplane mode trick.. didn't work.  tried reboot and it didn't work.  First tech said "we are aware that there are some iPhones that can not keep the wifi connection and we are working on it.."

     

    Second Tech when I called back to verify phone was not working, said they had no information on my case ticket that rep #1 gave me.  After getting the serial # off my phone, she hung up on me.. I waited for a return call since they take a number in case we get disconnected, no return phone call.

     

    Third Rep..  I was rude and insisted on talking to a supervisor..  Got a supervisor on the phone.. Says same thing, they are aware of the problem.  He suggested I do a full restore and set up as a new phone.  I've done that twice with no success.  I'm to call him back now.. for a replacement on the phone. LMAO.  I just don't get it..

     

    They seem to say it's a software issue, but they want to give me a new refurb phone? oh well.  I have a call into the supervisor now, saying that the restore as new iphone didn't work, so I'm just waiting for a call back. LOL

  • Dennis Phillips1 Level 1 Level 1 (10 points)

    any update, Sparky?

  • abfield Level 1 Level 1 (0 points)

    I'm even more confused now. I've been doing some testing and here's where I'm at:

     

    iPhone 4S (iOS 6)

    iPad 2 WiFi-only (iOS 6)

     

    Both devices exhibiting the same behavior.

     

    On my home WiFi things suddenly seem to be working perfectly as they did before the iOS 6 upgrade. Both devices stay connected as expected. This is evident by the iPad receiving emails even though it's a WiFi-only device. My home WiFi uses WPA security.

     

    On my corporate WiFi things still are not working as they did on iOS 5. From what I've been told the security on the corporate network is WPA2 Enterprise. If someone knows how to confirm please let me know. On this network it still drops the WiFi connection upon locking the device and therefore my iPad is virtually useless in a meeting. I don't get email alerts and we use an IM app that now doesn't alert because I'm not connected.

     

    Does anyone know why it would be different? I've read about issues with WPA2 but those issues indicated that users couldn't connect at all. That is not my problem. I tried updating the proxy setting that I read about in these threads but that hasn't helped on my corporate network.

     

    This is very frustrating.

  • mogwai57 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 11, 2012 1:02 PM (in response to abfield)

    I am having exactly the opposite problem, my iPad works perfectly in corporate network but cant keep wifi alive in lock screen when I am at home

     

    Security at home is WPA2, no idea about corporate, so maybe we are getting somewhere...

     

    I ll switch in WAP through my router settings and update with the findings

     

    Truly very dissapointing...

  • OzziesMAC Level 2 Level 2 (150 points)
    Currently Being Moderated
    Oct 14, 2012 11:39 AM (in response to yanipopo)

    Having the same problem since update to iOS6.  When iphone goes to sleep it drops wi-fi connection.

    I never had this problem until iOS6 update.  I work in an area that has no cell phone coverage but a very good

    wi-fi signal.  I normally get facetime calls when I am there, but nobody is able to reach me since I switch to iOS6.

    No FaceTime, no iMessages either.  When I wake the iPhone then I start to get my messages again.

     

    I also notice that when iPhone is in sleep mode I went online with laptop totry and find my iPhones location and it comes up as unaviliable.  Then I wake the iPhone and no location is found on the laptop.  This has all started since iOS6 update.

  • ediab Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 15, 2012 11:40 AM (in response to OzziesMAC)

    i want to confirm Having the same problem since update to iOS6 on my iphone 4s and ipad 2 . When they go to sleep they drops wi-fi connection.

  • Lawrence Finch Level 7 Level 7 (24,530 points)
    Currently Being Moderated
    Oct 15, 2012 11:50 AM (in response to ediab)

    All iPhones have always dropped WiFi when going to sleep unless plugged in; this is nothing new in iOS 6. What IS new in iOS 6 is some phones using Cellular data when they have an active WiFi connection.

     

    iPads on previous versions did not drop WiFi when asleep.

  • Ozgur Tetik Level 1 Level 1 (0 points)

    Lawrance,

     

    So many people shared their experinces with different iPhone models and IOS versions, however, you guys are still ignoring them and saying that wi-fi drops in sleeping mode on all IOS versions.

     

    So here is a good test for you guys.

     

    I have 2 x iPhone 4 32GB and 1 x iPhone 5 64GB and iPad 2 16GB. Here is situation

     

    iPhone 4 with IOS 5.1.1 wi-fi DOES NOT drop on sleeping mode.

    iPhone 4 with IOS 6      wi-fi DROPS on sleeping mode.

    iPhone 5 with IOS 6      wi-fi DROPS on sleeping mode.

    iPad 2     with IOS 5.1.1 wi-fi DOES NOT drop on sleeping mode.

     

    So it is very clear that it has started with IOS 6.

  • Ozgur Tetik Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 15, 2012 10:25 PM (in response to yanipopo)

    What do you mean I am wrong? I have 3 iPhone with IOS 5.1.1 and IOS 6 installed on them and I can clearly see that wi-fi only drops on iPhone with IOS 6 when it is sleep mode.

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