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TS4036: iCloud: Troubleshooting restoring an iCloud backup

Learn about iCloud: Troubleshooting restoring an iCloud backup

TS4036 Can you restore deleted notes

35498 Views 18 Replies Latest reply: Oct 30, 2013 2:40 PM by Lermomma RSS Branched to a new discussion.
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BJbear Calculating status...
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Sep 12, 2012 1:53 PM

Can you or how do you restore deleted notes ?

iPad 2 Wi-Fi + 3G, iOS 5.1.1
  • Winston Churchill Level 10 Level 10 (81,665 points)
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    Sep 12, 2012 3:07 PM (in response to BJbear)

    Welcome to the Apple Community.

     

    You can restore them from a back up if you have one. Do you.

  • Andy Jay Calculating status...
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    Sep 14, 2012 10:18 AM (in response to Winston Churchill)

    I lost an important note too, and I do have TimeMachine, how can I restore a note? What file do I look for?

  • Gertrude_Hicks Calculating status...
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    Sep 22, 2012 8:31 AM (in response to Winston Churchill)

    I only back up to iCloud?  Are Notes there?

  • PamySue Level 1 Level 1 (0 points)
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    Oct 5, 2012 5:01 PM (in response to Winston Churchill)

    That is not always true.  I backed up my iphone on the computer and when I restored my iphone it replaced my notes with my husbands who also backs up on that computer.  They are gone!  You can't even go to one of your past Time Machine backups.  I would recommend not using the NOTES application for any important information until Apple realizes that we need a better system for protecting, backingup and recovering the important information that we put on that application.  You have been Warned.  I haved lost my notes several times and twice, as the Genius Bar told me what to do to protect them. 

  • pvonk Level 6 Level 6 (13,670 points)
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    Oct 5, 2012 5:30 PM (in response to Winston Churchill)

    My understanding is that any of the Apple databases (contacts, reminders, calenders, etc) are not included in the icloud backup, since they are already in their special databases on icloud.

  • PamySue Level 1 Level 1 (0 points)
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    Oct 5, 2012 5:40 PM (in response to pvonk)

    That is not true.  Go to your Settings on your phone and under Icloud there is a setting to back up your notes to the cloud. 

  • pvonk Level 6 Level 6 (13,670 points)
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    Oct 5, 2012 6:27 PM (in response to PamySue)

    No, what you are looking at is the on/off status of syncing capabilities.  This has nothing to do with backups. If you dive deeper into the iCloud settings, in Manage Storage, for your device, you'll find on/off settings for app data that is backed up. Notes are not in that list.  Neither are any of the other Apple databases.

  • garyexx Level 1 Level 1 (5 points)
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    Oct 9, 2012 11:27 AM (in response to BJbear)

    The Notes database is a  hidden file (who knows why?  Pretty stupid to have a hidden Notes data file) so trying to find a backup requires something of a miracle.  Even the senior consultants (2 of them) I talked to with Apple didn't know the answer and tried to look up what the file names were that contrained the Notes data.  When a senior consultant has to look up stuff, it's a bad sign.  The real problem is that Apple won't fix this obvious bad decision to make the files hidden for Notes.  Nice to have a Time Capsule as I do and not be able to restore some simple personal information that I kept on the iPhone.  Oh, it's not in the iCloud either because if you happen to delete any notes on your iMac or iPhone (say you had duplicates and the simple mind says delete one of them and then you find out that when you delete one, you delete both) and you also delete anything that synchs such as iCloud, iPhone, iMac, etc.  That only leaves Time Capsule and finding the hidden files through changing settings in Terminal or use Option and then move to GO and the option key brings up the hiddlen "Library"

    Good luck but you can spend hours on this one.

  • cal124 Level 1 Level 1 (0 points)
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    Nov 28, 2012 11:18 AM (in response to garyexx)

    where was the hidden directory located???

  • cal124 Level 1 Level 1 (0 points)
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    Nov 28, 2012 11:51 PM (in response to BJbear)

    here is the directory i was looking for ...

     

    ~/Library is a "hidden" area, to get to it you need to use "Go to Folder" from Finder, either via the Go->Go to Foldermenu item or Shift+Command+G keyboard shortcut and put /Users/USERNAME/Library/Application Support/MobileSync/Backup/into the popup box.

     

    this is how you show hidden files:

    http://www.mikesel.info/show-hidden-files-mac-os-x-10-7-lion/

  • Lermomma Calculating status...
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    Jan 31, 2013 9:53 AM (in response to BJbear)

    I'm so ticked off - I was typing notes at a conference and had several pages typed.  I was working close to the bottom of the note and tapped the delete icon in error and it totally deleted all my notes without any question - "are you sure?"

     

    How can I get that back?

     

    Or prevent the single stroke deleting in the future.....

  • applealias11 Level 1 Level 1 (0 points)
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    Mar 25, 2013 7:58 AM (in response to Lermomma)

    Lermomma, I have the same problem. I am on an iMac though using my MacBook this morning, I was trying to clear up some notes but now, I am missing quite a few notes. Disappeared and don't know where to find them. 

     

    I have Time Machine and iCloud but just don't know how to restore Notes....

     

    Did you ever find out?

     

    Thanks.

  • Robertlaw Calculating status...
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    Sep 29, 2013 9:19 AM (in response to BJbear)

    Follow these steps to retrieve deleted notes files from iPad 2:
    Step 1: Connect your iPad to the computer
    Step 2: Enter the DFU mode and scan iPad
    1) Hold your iPad and click "Start" button.
    2) Pressing "Power" and "Home" buttons simultaneously for 10 seconds.
    3) After 10 seconds, release "Power" button, but keep holding "Home" for another 10 seconds. Step 3: Preview and recover iPad data
    Done!

     

    <Link Edited By Host>

  • Michele166 Calculating status...
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    Jun 30, 2013 8:36 AM (in response to Robertlaw)

    Does anyone else know if the video-converter- mac works/ is legit?

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