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HT1338: OS X: Updating OS X and Mac App Store apps

Learn about OS X: Updating OS X and Mac App Store apps

HT1338 blank screen when hdmi cable is plugged

9331 Views 20 Replies Latest reply: Aug 11, 2013 10:53 AM by koppah RSS
  • b0dylanguage Calculating status...
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    Sep 29, 2012 10:56 AM (in response to jewski32)

    I see the "detect displays" icon pop up when I hold down the option key, but both the TV and the computer monitor are pitch black when I plug the HDMI cable in, meaning I can't now navigate the cursor to the "detect displays" button.  So frustrating!  I'm tempted to buy an AppleTV and just stream over AirPlay... But, of course, that's another $100 for a functionality that should come bundled with a $2K computer...

  • kckaos Calculating status...
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    Oct 3, 2012 3:49 PM (in response to Kjeldor)

     

     

    PROBLEM SOLVED!!! (In my case, at least)

     

    My Apple tech support guy came back a day earlier than expected, said to remove a couple of plist files, and it now works perfectly with HDMI, my projector, my external monitor, etc.

     

    I had already removed one of the plist files a few days ago (which in itself hadn't worked), but when I removed the other, it did. I would suggest removing both.

     

    Go to Finder.

     

    In the root directory (MacBookPro or whatever your HD is called), go to Library, go to Preferences, find com.apple.windowserver.plist and put it into Trash

     

    In your own user directory, go to Library (in Finder, click Go menu and hold Option key down to get to Library), go to Preferences, go to ByHost directory, find com.apple.windowserver.OE35739etc,etcxxxxxxxxxxx.plist, and put it into Trash.

     

    You do not have to empty Trash.

     

    Reboot computer.

     

    The HDMI should be working now, and permanently so.

     

    If it isn't, post it here and I'll let the Apple tech guy know.

     

    Good luck.

  • koppah Calculating status...
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    Oct 9, 2012 10:31 AM (in response to kckaos)

    This fixed my issue, but caused my Filevault login to then be running in low resolution. While on the phone to AppleCare, I was playing around, and simply booting up the computer with the external display plugged it seems to have forced it to recreate the settings file and fix the issue.

     

    Thanks!

  • The_Virginian Calculating status...
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    Oct 9, 2012 12:56 PM (in response to kckaos)

    This deletion of the .plist preferences files solved it for me, too. Thanks.

  • huevito Calculating status...
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    Aug 11, 2013 5:40 AM (in response to Kjeldor)

    This deletion of the .plist preferences files solved the problem for me, too. Thanks.

  • koppah Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 11, 2013 10:53 AM (in response to Kjeldor)

    Resetting the PRAM fixed it for me.

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