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How Can I Run Apple Hardware Test?

48912 Views 23 Replies Latest reply: Oct 31, 2013 12:11 PM by TOAO RSS
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tricksters Calculating status...
Currently Being Moderated
Oct 9, 2012 11:24 AM

I'm having constant kernal panics and need to run AHT becuase I suspect it is hardware related.

 

I have an early 2009 MacPro4,1 model.  I can't run AHT because:

1. I lost the original sofware DVDs

2. It is no longer on the hard drive after having upgraded the system multiple times.

3. I called Apple support to try and order the original system software and they told me they can't provide it and only have retail disks which don't have AHT.

4. I found a blog post that links to download AHT for various models, but MacPro4,1 isn't listed: http://rivenbyfive.blogspot.com/2012/01/download-and-run-apple-hardware-test.htm l

 

I'm not sure what to do at this point. Since I don't have my original disks it seems like Apple has made it impossible to run AHT on my upgraded system.

 

Any ideas?

Mac Pro, OS X Mountain Lion (10.8.2), Early 2009 Mac Pro
  • John Galt Level 7 Level 7 (33,110 points)
    Currently Being Moderated
    Oct 9, 2012 11:31 AM (in response to tricksters)

    Boot while holding the d key.

     

    Mountain Lion should have installed AHT on your Recovery partition. If this does not invoke AHT try again by holding option d.

     

    The latter will attempt to load an Internet based version of AHT. You must obviously be connected to a wireless network when you do that.

     

    Using Apple Hardware Test

     

    867df1db96809188506cddec00dded4f.jpeg

     

    MacBooks  iMacs  iPods  AirPorts, OS X Mountain Lion,  27 years Apple!
  • The hatter Level 9 Level 9 (58,595 points)
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    Oct 9, 2012 11:53 AM (in response to tricksters)

    CALL again. Small fee for OEM DVDs. They have 'em.

     

    Even if yours shipped with Lion, which some Mac Pro 5,1's did starting in late 2011 to 2012, they don't have the firmware to do network AHT and OS installs.

  • John Galt Level 7 Level 7 (33,110 points)
    Currently Being Moderated
    Oct 9, 2012 11:56 AM (in response to tricksters)

    See if your firmware is up to date: http://support.apple.com/kb/HT1237

     

    Some pre-Lion computers are eligible for a feature that conveys the ability to use the Internet version of AHT. The firmware update addresses that ability. The AHT link above explains:

     

    "See Computers that can be upgraded to use Lion Internet Recovery for more information."

     

    If that does not prove fruitful, the only way to re-install AHT is to use your original System Restore DVD. No standalone downloads exist.

  • The hatter Level 9 Level 9 (58,595 points)
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    Oct 16, 2012 10:38 AM (in response to tricksters)

    The 10.4.6+ OEM gray DVDs have on the label "Apple Hardware Test" and to use D on startup - it NEVER installed a package to the hard drive. At all. Ever.

     

    The G5 came with it on CD.

     

    From mine:

     

    Mac Pro

    Mac OS X Install Disc 1

     

    To start up from Mac OS X, hold donw C key...

     

    To use Apple Hardware Test, hold down the D key as the computer starts up.

     

    OS version 10.4.7

     

    Disc 2

     

    Disc Version 1.0

    27591-5860-A  - hope that is right, I really would need magnifying glass to double check.

     

    And they are 'gray' OEM label - so it is on the Installer Disc 1.

     

    I think because it uses dual layer that takes something / someone else ? to access and mount/read the contents that D loads which is likely CD size.

     

    There are links on the web for the Apple Service Diagnostic DVD that is more thorough, but none for AHT.

    You can see why I think it should be there for anyone or anyone with ADC Dev account.

  • John Galt Level 7 Level 7 (33,110 points)
    Currently Being Moderated
    Oct 16, 2012 11:33 AM (in response to tricksters)

    tricksters wrote:

     

    Yes, my original disks had it ...

     

    Just to be clear: You no longer have them, and that's not what Apple sent?

     

    Because that is absolutely, positively what you need. You need a disc similar in appearance to the MacBook disc you describe. It will have "AHT version xxxxx " printed on the disc itself, where xxxxx = a code such as 3A153. Your Mac Pro's code may be different than that.

     

    See if you can get that message across to Apple.

     

    This post may be helpful: Which version of AHT for 2009 Mac Pro??

     

    Message was edited by: John Galt

  • The hatter Level 9 Level 9 (58,595 points)
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    Oct 16, 2012 11:37 AM (in response to tricksters)

    Ah, but that is on the DVD, and does it get installed to hard disk even back in 10.4.7 days? That is what and where - on hard drive -  And there never was mention of using AHT w.o DVD until 2008 at least.

     

    I can't look right now but maybe later if I boot my Mac Pro.

     

    That could be anything. White box. White label. Not retail. And they may have mastered and burned some - just not the original 2006 era disc.

  • John Galt Level 7 Level 7 (33,110 points)
    Currently Being Moderated
    Oct 16, 2012 11:37 AM (in response to tricksters)

    Thanks... unfortunately that won't do.

     

    Every OEM System Install DVD I have ever received for any Mac ever shipped with OS X already installed has been a uniform grey color.

     

  • John Galt Level 7 Level 7 (33,110 points)
    Currently Being Moderated
    Oct 16, 2012 11:44 AM (in response to The hatter)

    The hatter wrote:

     

    Ah, but that is on the DVD, and does it get installed to hard disk even back in 10.4.7 days?

     

    I do not believe it did. It certainly was not on my Tiger era Macs - AHT exists only on the machine-specific DVDs.


    If he can't make Apple understand, or if the discs are simply unavailable, the OP's only hope may be eBay.

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