HT203225: If you don't see your entire library after you update iTunes on your Mac or PC

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samjm

Q: there is no pictures displayed in the itunes store, and i have already upgraded

I have no idea why the display pictures in the itune store are not there. i have done everything i can, such as restoring, repairing, upgrading softwares on my laptop for the OS and for the programs. could someone please help me. i can not even see the display picture for any movie or for anything!!!

thanks.

 

itunes, Windows 7

Posted on Oct 8, 2012 10:52 PM

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Q: there is no pictures displayed in the itunes store, and i have already upgraded

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  • by b noir,

    b noir b noir Oct 9, 2012 3:49 PM in response to samjm
    Level 9 (72,129 points)
    Oct 9, 2012 3:49 PM in response to samjm

    Perhaps try the iTunes Store loads partially or returns "Error 306" or "Error 10054" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:

     

    iTunes: Advanced iTunes Store troubleshooting

  • by samjm,

    samjm samjm Oct 9, 2012 10:16 PM in response to b noir
    Level 1 (0 points)
    Oct 9, 2012 10:16 PM in response to b noir

    Thank you b noir, that is exactly where i went first, and where i found this:

          "If the issue is still not resolved and there is no specific code or alert message, you can visit the iTunes Store Discussion Board to try to find additional information for help resolving your issue:"

    That's how i ended up here posting this discussion. i've tried everything, my next step will be backing up my important stuff, and formatting my laptop and starting fresh.... also, on my ipad3, and iphone 4s there's no problems loading the pictures in the store even with the newest ios update.

         I have never had this issue until i updated the itunes software on my laptop to the newest version, my laptop is up to date with everything, and i've gone thru trial and error with firewall and virus protetion. it is just plain werid. i dont even get error message. all that shows up in the store now is just the words.

    b noir wrote:

     

    Perhaps try the iTunes Store loads partially or returns "Error 306" or "Error 10054" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:

     

    iTunes: Advanced iTunes Store troubleshooting