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Parental controls won't turn off.

2894 Views 4 Replies Latest reply: Oct 10, 2012 3:49 PM by Mutato RSS
Tallguy213 Level 1 Level 1 (0 points)
Currently Being Moderated
Sep 23, 2012 9:11 PM

Since installing OS X 10.8.2 my iMac keeps asking to override Parental controls in order to access websites in spite of the fact that Parental controls are not set to restrict access to websites. This happens even if I turn off Parental controls altogether.

iMac, OS X Mountain Lion (10.8.2)
  • Mutato Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 28, 2012 5:41 PM (in response to Tallguy213)

    I too, have this exact problem. I upgraded to Mountain Lion and got inundated with requests to add this or that website with Parental Controls using Safari. So much so, that I turned it off, allowing ALL websites. Yet I STILL get these messages every now and again. It's driving me nuts.

  • Sylvester McMonkey McBean Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 10, 2012 4:42 AM (in response to Tallguy213)

    I have a workaround that worked for me - sort of.

     

    Option 1: Create a new user account. This particular parental controls issue seems to only affect upgraded accounts, so a new user account won't have the same issues.

     

    Option 2: Disable parental controls until Apple can provide a real fix or until you can do Option 1. Follow these detailed steps: (a) Promote the affected user to an administrator. (b) Reboot. (c) Log in as that user. (d) Demote that user to a regular user. (e) Do *not* enable parental controls. (f) Reboot. (g) Log in as that user again. The annoying errors should be gone, but you won't have parental controls. If you enable parental controls again, the errors will return, even if you disable parental controls. You'll have to go through the whole promote/demote thing again to make the errors go away.

     

    I don't consider either of these workarounds to be very good, but they may be better than what you're currently experiencing.

     

    Once you fix this issue, you may still have to deal with this issue in OS X 10.8.2 - https://discussions.apple.com/thread/4322178?start=o&tstart=o

     

    I'm also wondering if there's a .plist file somewhere that can just be deleted (and automatically rebuilt at next reboot), but I haven't gotten that far yet.

  • CT Level 6 Level 6 (14,960 points)
    Currently Being Moderated
    Oct 10, 2012 4:48 AM (in response to Sylvester McMonkey McBean)

    Sly Monkey: Just get the latest "supplemental" system update.

  • Mutato Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 10, 2012 3:49 PM (in response to CT)

    I found my fix for permanently turning it off. Seems just "turning off parental controls" via "allow unrestricted access to website" under the "Web" pane does not truly turn it off. That's why we all are getting these issues.

     

    I discovered the hidden little "Gear" icon, right above the "Lock" icon. Click it and you find a small menu to "Turn off controls for XX account". Amazing little hidden feature that really should have been implimented better.

     

    It works for me.

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