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iPhone 5 not charging

523576 Views 293 Replies Latest reply: Apr 16, 2014 11:23 AM by DAVIDTAME RSS Branched to a new discussion.
  • Hermann2 Level 1 Level 1 (0 points)
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    Oct 7, 2012 4:12 PM (in response to DEADBEEFCAFE)

    My new replacement charging cord from Apple Store works well. No problem so far. If everyone buys a replacement cord one time over the life of the iphone5. The math is alarming. Suddenly things begin to make sense. New cable for iphone 5 - but why? Other than you can plug it in even in total darkness. Apple makes $15 profit per cord sold. Assuming Apple eventually sells 100 million iphone 5, the projected profit is 1.5 billion dollars over the next few years, just selling the cord. Apple has every incentive to make the charging cord propriatory, even the idea of implanting a chip in a charging/data cord is a genetically bad idea.

  • karlc Level 1 Level 1 (0 points)
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    Oct 7, 2012 4:27 PM (in response to Ath3rs)

    Have three of the Lightining cables, one for the office, one for the car, and one for the bedroom. The Houston Highland Village area store replaced my intermittent cable with no questions asked. Only one of them has exhibited the problem .... so far. It must be a relatively rare as there has not been that much about this problem on the tech blogs, and I can't imagine them missing the opportunity for a bit of Apple bashing.

  • 1Oll1Oll Level 1 Level 1 (0 points)
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    Oct 7, 2012 4:39 PM (in response to Ath3rs)

    I am UK based. I had my iPhone delivered on the launch day. It charged ok a few times then it wouldn't charge. I waggled, is that a real word?, the lead around from side to side each time I plug it in and it usually takes a three or four seconds before it starts charging. If I just plug it in and leave it, the charging fails to start.

    Are all the iPhone 5s early ones that are suffering from this problem?

    B.

  • Jamston Calculating status...
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    Oct 9, 2012 4:43 AM (in response to Ath3rs)

    I too have a problem with my 32gb iPhone 5 charging. Plugged in to the computer it charges fine. If I use the mains adapter it charges for 10seconds, the charging battery icon then disappers showing the normal battery icon then the phone chirps and starts charging again for another 10seconds and carrys on doing this!

     

    I tried my old iPhone 4 mains adapter with the new iPhone 5 cable and it works fine. I then tested the new adapter on my old phone and it too had the same problem.

     

    So in my case it was a fault with the ac adapter not the cable. I will take it in to an apple store to be replaced when I get chance.

  • Thinking_Different Calculating status...
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    Oct 10, 2012 8:00 AM (in response to Ath3rs)

    I have 2 lightning cables, and the new lightning to 30 pin adapter.

    All seem to work in one way only (it's not reversable).

    My guess is a software issue, since pins are assigned dynamically by the software, and the cables work, but only when plugged in the "right" way (though they should be reversable).

    Was working for a few weeks, only noticed this starting yesterday.

    I've tried restarting, both hard (holding home and power button), and a normal restart. This hasn't worked. I've also tried resetting all my settings, which also hasn't worked.

     

    Seems to be a firmware issue, although it could be a problem with the cables, and I was unlucky on 3 different Lightning cables. That seems unlikely though. The port itself could be defective, but since it was working, and now it's not, I'm betting on software.

  • rudeblues Calculating status...
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    Oct 10, 2012 6:51 PM (in response to Ath3rs)

    My new phone and cable started do the same tonight.. what's up with that. Is the new technology flawed?  I think so.  Even worst is that when it's connect to the iMac and iphone 5. When I disconnect it shut's my computer down.. Anyone with this problem.

     

    Message was edited by: rudeblues

  • najam1 Calculating status...
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    Oct 11, 2012 3:16 AM (in response to Ath3rs)

    I am UK based and received my iPhone 5 (black 32GB) on 8 October.

    It charged well inthat night using the wall adapter. From very next day it just stopped working!!

    I tried different wall sockets but same result :'(

    currently I am using my laptop to charge it.

    Initially I thought it could be a random fault but after reading this thread I can understand its a batch fault.

    Not sure whether apple is taking is seiously or waiting for a big media row on this issue?

  • Hermann2 Level 1 Level 1 (0 points)
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    Oct 14, 2012 7:41 AM (in response to najam1)

    From all the discussions along this thread regarding the charging problems of the new iPhone 5, I recommend the following sequence of remedies.

    1. A hardware reset - press the home and on/off button at the same time.

    2. Replace the lightning cable and/or the cube charger.

    3. Replace the phone before they have the refurbished one out.

    It does not seem to be a widespread problem at this time. However the lightning cord embedded chip may fail over the next few years with environmental stresses.

  • Thinking_Different Level 1 Level 1 (5 points)
    Currently Being Moderated
    Oct 14, 2012 10:27 AM (in response to Ath3rs)

    Tried doing a factory reset, iPhone still only charges when the lightning connector is inserted the "correct" way. Two of my iPhone lightning cables don't work, and my 30 pin adapter still isn't reversible.

    Going to try getting them replaced tomorrow. It's hard to believe that 3 lightning devices would be faulty, especially since the first two worked out of the box.

    My assumption is that it's something wrong with the software that assigns the pins dynamically. Still, it could be a harder problem with the phone itself.

    With any luck, Apple will have an update out soon. In the mean time, I'm going to try replacing the lightning cables.

  • finngirl45 Calculating status...
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    Oct 15, 2012 5:35 PM (in response to Timmy Appleseed)

    Thank you for saying that: I had my new iPhone5 plugged in for two hours not realizing it was not charging -- and I couldn't get it to start charging. So I plugged it into my USB on my computer and it started charging away.

     

    I figured the plug-in unit was bad, until I read your post.

     

    I checked it, made sure I was plugging the cord in the right way and viola! it charges.

  • kwentzel Calculating status...
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    Oct 16, 2012 5:09 AM (in response to TheOakTrail)

    I have the same problem...my first cable i couldnt get to work at all after only a few weeks of having it and so i went to the apple store last night and got a new one and it worked when i first plugged it in and i woke up this morning to an almost dead iphone! i can only get it to work by pulling it up and to the left. I'm extreamly mad about this. spent $19 on a new one and have the same problem. w t f APPLE!!!!!

  • rwojahn Calculating status...
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    Oct 18, 2012 10:20 AM (in response to Ath3rs)

    My iPhone 5 charging issue has been evolving and getting worse.  At first it didn't charge plugged into the wall overnight but did work when hooked up to the USB port on my Mac Air.  Since then, it's begun to work with the Lightening plug inserted one way only.

     

    This morning, the battery symbol shows that it's charging but it's not and it was also not able to be recogized by the USB port.

     

    I read many of the above posts and, thinking that there was a chance that it was an IOS 6 issue and not a hardware issue, I restarted the phone.  Now it seems to be charging in the USB port but only when the plug is inserted into the phone one way.

     

    I'm going to see the Genius Bar in a few hours.  More on this NBC station.

  • gsspike Level 1 Level 1 (0 points)
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    Oct 19, 2012 1:46 PM (in response to 1Oll1Oll)

    I thought I was the only one.

  • 1Oll1Oll Level 1 Level 1 (0 points)
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    Oct 20, 2012 12:18 AM (in response to Ath3rs)

    Lead replaced by Apple. Old lead returned in envelope provided. Everything is fine. Could this have been just one early batch?

    Brian.

  • SamuelJ89 Calculating status...
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    Oct 24, 2012 7:02 AM (in response to Ath3rs)

    I got my iphone 5 yesterday and left it on charge overnight thinking that it was charging. When i looked at it this morning though it was on 10%. I've been trying all day to get it to charge but it seems that if i plug it into the wall and leave it then it starts up and charges itself however it doesnt register that it is charging. Still left it and its now nearly fully charged. Also i keep hearing this rattle in the iphone whenever i tap it which is very annoying considering that i payed alot of money for it. Anyway hope this helps some people.

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