4 Replies Latest reply: Oct 25, 2012 2:02 PM by Lynne Hirzel
casmanm Level 1 Level 1 (0 points)

i just got a macpro retina 2.6ghz quad core and just began using motion 5 and it keeps crashing. i can't even force quit out of the program!. WHY DOES THIS HAPPEN. i just had particles and a text doing basic key frames on a ten second limit. any thoughts updates?! it's basically unusable. the moment i add a particle or emitter the whole thing freezes. pls help


MacBook Pro with Retina display, OS X Mountain Lion (10.8.2), motion 5 crash
  • 1. Re: motion 5 keeps crashing on my new macpro retina
    Jim Wanamaker Level 4 Level 4 (2,260 points)

    You could try trashing Motion preferences, but I doubt it will help since the program is freezing. I would suggest a reinstall from the App store. If still no sucess try a new user. Does the freeze only happen with emitters?

  • 2. Re: motion 5 keeps crashing on my new macpro retina
    casmanm Level 1 Level 1 (0 points)

    thanks for responding and giving some suggestions Jim.  I will definitely try the reinstall and the trashing of preferences and get back to ya in a bit.  ive noticed that whenever i add text it becomes a major problem... ive tried changing render options and changed it from full to quarter and its helped a bit but is this really necessary? should this not be a minor issue for a quad core processor?

  • 3. Re: motion 5 keeps crashing on my new macpro retina
    Jim Wanamaker Level 4 Level 4 (2,260 points)

    I have an iMac quad core I7 and I always use full resolution and normal quality without any problems with text. Emitters and replicators cause major slowdowns in playback fps, but not in creation. Your macpro retina should perform well with keyframing text objects. What I have found helpful with complex objects like replicators/emitters is to put them in separate groups and turn off other groups/objects when you work with them or turn off the complicated effects groups to work with other objects. Then I can achieve decent playback.

  • 4. Re: motion 5 keeps crashing on my new macpro retina
    Lynne Hirzel Level 1 Level 1 (5 points)

    Did you ever find a solution for this problem? I just bought Motion today and am having the same issue on my 2.6 GHz retina Macbook Pro.