yankeesextreme

Q: itunes will not open --windows 7 64bit

ok so, itunes refuses to open. i went to the support page and did EVERYTHING it says to do. update drivers, disable virus protection, add a new user, try safe mode, etc etc. STILL WILL NOT OPEN. uninstalled everything, reinstalled everything about 5 times... nothing. can someone please help me fix this?

iTunes, Windows 7

Posted on Jun 14, 2012 10:52 PM

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Q: itunes will not open --windows 7 64bit

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  • by brody27,Helpful

    brody27 brody27 Aug 19, 2012 8:55 AM in response to yankeesextreme
    Level 1 (5 points)
    Aug 19, 2012 8:55 AM in response to yankeesextreme

    was having same issue, reinstalling Quitime worked. I wish I found this one first

  • by yankeesextreme,

    yankeesextreme yankeesextreme Aug 21, 2012 9:03 AM in response to brody27
    Level 1 (6 points)
    Aug 21, 2012 9:03 AM in response to brody27

    LOL well im glad everyone is getting their problem fixed because mine still doesnt work. ive uninstalled quicktime, repaired quicktime, absolutely nothing.. it takes an hour for itunes to even open and then when it opens, it freezes when i try to do something! so i just gave up and i run it from my 32 bit windows 7. but im sure when Windows 8 comes out next year, there will be a lot of problems just like this. apple needs to get their programmers up to par.

  • by Bobalooie,

    Bobalooie Bobalooie Aug 28, 2012 2:44 PM in response to yankeesextreme
    Level 1 (0 points)
    Aug 28, 2012 2:44 PM in response to yankeesextreme

    Please I'd like an answer to this issue too, I have tried EVERYTHING mentioned in forums and posts.Spent many hours and late nights trying....I only have the one computer at the moment......Android here i come  ;-(

  • by cwmacphail,

    cwmacphail cwmacphail Sep 23, 2012 8:19 PM in response to ganeagla
    Level 1 (0 points)
    Sep 23, 2012 8:19 PM in response to ganeagla

    Me too. As soon as I uninstalled Quicktime, I was able to launch iTunes. (No need to reboot or reinstall QuickTime.)

  • by Bobalooie,

    Bobalooie Bobalooie Sep 24, 2012 6:01 AM in response to cwmacphail
    Level 1 (0 points)
    Sep 24, 2012 6:01 AM in response to cwmacphail

    Thanks for taking the time to recommend something. I have though, tried everything possible. Everything I have read on threads, and in forums. So frustrating, and disappointing. Causes a lot if problems, as I have to have an "extra" computer just for updating my iPhone...  ;-(

     

    Bob

  • by Bobalooie,

    Bobalooie Bobalooie Sep 24, 2012 1:39 PM in response to cwmacphail
    Level 1 (0 points)
    Sep 24, 2012 1:39 PM in response to cwmacphail

    Ok, I reluctantly tried it AGAIN..out of desparation, and low and behold it worked..I got rid of Quicktime and viola, working.....I'm kinda cautious and afraid, why after sooo many attempts did it work this time ??????

     

     

    I'm happy   so far

  • by GrahameE,

    GrahameE GrahameE Sep 25, 2012 7:55 AM in response to yankeesextreme
    Level 1 (20 points)
    Sep 25, 2012 7:55 AM in response to yankeesextreme

    I have had this problem with Windows 7 and iTunes updates for some time. Each time it takes hours to solve but with the over the air upgrade to IOS6 on my iPhone and iPad, I was determined to solve and remember what I did, So here it is:

     

    http://www.care4pcs.co.uk/2012/09/pear-shaped-apple-ios-6-for-iphone-ipad.html

     

    I hope this helps you and any other users.

  • by yankeesextreme,

    yankeesextreme yankeesextreme Sep 25, 2012 1:07 PM in response to GrahameE
    Level 1 (6 points)
    Sep 25, 2012 1:07 PM in response to GrahameE

    This is the same thing that apple says to do. I don't know why the person writing this says they couldn't find it anywhere. You can find these steps on apple practically everywhere. I gave up trying to get iTunes to run on my 64bit windows 7. It runs perfectly fine on my 32bit windows 7 computer and I'm just leaving it like that. But seriously, I don't know how they could release something that won't run on certain PC's. The majority of the world uses windows, not iOS, but I'm not surprised.

  • by GrahameE,

    GrahameE GrahameE Sep 25, 2012 1:32 PM in response to yankeesextreme
    Level 1 (20 points)
    Sep 25, 2012 1:32 PM in response to yankeesextreme

    Yeah - I just had my iPhone and iPad syncing on 32 bit XP laptop. It was the only thing that I used that machine for. But I got fed up with not using my new Windows 7 64 bit desktop. Once the 5 or so msi's were separated out of iTunes64Setup.exe, installing AMDS first seemed the logical thing to do. And it worked. It's just important to get all Apple stuff of the 64 bit machine, including the registry. Seems like you are sorted. That's the main thing.

  • by Dam4700,

    Dam4700 Dam4700 Oct 7, 2012 6:02 AM in response to yankeesextreme
    Level 1 (0 points)
    Oct 7, 2012 6:02 AM in response to yankeesextreme

    Hi, I had the same issue and found the issue to be with Windows. I posted a response on the following thread:

     

    https://discussions.apple.com/thread/4399326

     

    In this thread there is a link to a Microsoft communities website which explains it all. Installing and uninstalling different Apple software had no affect on my machine which is Windows 7 64 bit.

     

    I would just try running "sfc /scannow" as an administrator first and if that fails, go through the different boot sequences.

     

    Since running the "sfc /scannow" its's like I have a new machine. It found errors whilst checking so this had to be the issues.

     

    Good luck.

    Dave

  • by Yachie_001,

    Yachie_001 Yachie_001 Oct 7, 2012 12:53 PM in response to yankeesextreme
    Level 1 (0 points)
    Oct 7, 2012 12:53 PM in response to yankeesextreme

    Quicktime is the answer. For some reason it wont update properly on a automatic update. Better grab the application from www.apple.com/quicktime/download/ this will solve the problem.

  • by colinpont,

    colinpont colinpont Oct 10, 2012 4:42 PM in response to ccjzhu
    Level 1 (0 points)
    Oct 10, 2012 4:42 PM in response to ccjzhu

    Worked for me too.... thanks.

  • by alco933,

    alco933 alco933 Oct 18, 2012 6:40 PM in response to yankeesextreme
    Level 1 (0 points)
    Oct 18, 2012 6:40 PM in response to yankeesextreme

    I do not have quick time installed. now what? i cannot get this program to run!! I just installed it! What kind of program doesn't run when you click the icon after installing it?

  • by ttowntele,

    ttowntele ttowntele Oct 25, 2012 7:26 AM in response to wiclee
    Level 1 (0 points)
    Oct 25, 2012 7:26 AM in response to wiclee

    Worked perfectly, thanks

  • by David Beare,

    David Beare David Beare Nov 12, 2012 11:34 PM in response to Yachie_001
    Level 1 (0 points)
    Nov 12, 2012 11:34 PM in response to Yachie_001

    Uninstalling Quicktime did it for me. The problem started when the auto update clocked up an error message and terminated the update.

     

    I haven't tried reinstalling Quicktime yet - I'm not even quite sure what will not work without it!!! I'll leave it til get a problem.

     

    Thanks to everyone - as a result of this thread, I only suffered about 4 days of problems. Now everything works fine that the updating of iPads/iPhone works automatically as it always has til now.

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