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WIFI option has been greyed out

3671 Views 21 Replies Latest reply: Jan 5, 2013 3:25 PM by rwillett RSS
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Kristy1984 Calculating status...
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Sep 25, 2012 10:23 PM

My wifi option has been greyed out and I cannot select the option to turn it back on.

Any ideas?

Tried all resetting and restoring.

iPhone 4S
  • Mr.Gucci Calculating status...
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    Sep 25, 2012 11:24 PM (in response to Kristy1984)

    Hi, sadly to tell your wifi antena is dead, send to apple to replace it if your iphone still in warranty. or replace wifi antena will be ok

  • modular747 Level 6 Level 6 (15,675 points)
  • modular747 Level 6 Level 6 (15,675 points)
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    Sep 25, 2012 11:49 PM (in response to Mr.Gucci)

    Nothing to do with the WiFi "antenna."

  • Acoop007 Calculating status...
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    Sep 27, 2012 8:29 AM (in response to Mr.Gucci)

    Mr. Gucci, this has absolutely nothing to do with a wifi antenna. I had wifi until I performed the iOs6 upgrad just 20 minutes ago. Now I do not have the option to turn on my wifi.

     

    This is an issue with the iOS6 upgrade that Apple needs to address and resolve ASAP.

  • JeremyB129 Calculating status...
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    Sep 28, 2012 7:53 AM (in response to Kristy1984)

    Hi, I also have 4S and had the same problem. Instead of following the instructions on the Support page I only reset the network settings Settings>General>Reset>Reset Network Settings. And now I have WiFi again! No need to update to iOS 6.

     

    It should also be noted that I had this problem and I have yet to update my phone to iOS 6. And I fixed it without updating as well.

  • Mindfreaker300 Calculating status...
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    Sep 28, 2012 4:08 PM (in response to Kristy1984)

    i v the same problem and i tried to reset network ...restarting my iphine ,,,,everything and nth happen ~~ !!

  • Ios6-notworking Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 10, 2012 10:21 AM (in response to Mindfreaker300)

    New ISSUE.

    I took the phone to the nearest apple reps. They say that the humidity sensor in the headphones jack is pink, so there is no warranty. The problem is WATER so there is no warranty, I am on my own!!!

    THat means, they broke it, and I pay!!!

    Last item I buy from APPLE.

    Unlucky I already bought 2 iphones, 2 ipads, 1 mac mini, 1 Macbook pro retina display, and a couple of ipods.

     

    POOPOO ON APPLE AND BAD SERVICE!!! . you had a great company, But you are Killing your loyal customers!!!

     

    You broke it for good this time.

     

    I wish I had an answer from them

     

    <Edited By Host>

  • modular747 Level 6 Level 6 (15,675 points)
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    Oct 10, 2012 10:16 AM (in response to Ios6-notworking)

    No nimrod, YOU broke it!  YOU, not Apple got the phone wet.  Typical self-serving rant.

  • Ios6-notworking Level 1 Level 1 (0 points)
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    Oct 10, 2012 7:53 PM (in response to modular747)

    The phone was working flawlessly before upgrade , and no wifi afterwards. Same thing happened to thousands. Apple doesnt answer publicly. Just trying to avoid troubles they cant fix.

  • kurl0816 Calculating status...
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    Nov 29, 2012 5:51 AM (in response to Kristy1984)

    I just got my iphone 4s like a week ago with ios6 as default OS, now wifi is not working. I tried everything to have wifi working again. i  tried to close all apps and shutdown the unit for 5 minutes and boom it worked then after a while my wifi was greyed again and the fix did not work anymore. no possible fix yet. hope apple works on it ASAP.

  • modular747 Level 6 Level 6 (15,675 points)
    Currently Being Moderated
    Nov 29, 2012 9:12 AM (in response to kurl0816)

    "Tried everything" (whatever that means).  Did you read any of the thread you just posted in?  Did you read the specific Apple support article linked in the 3rd post in the thread? 

     

    If you tried "everything" in that article without success, it means there is a hardware problem in your phone, and only replacing the phone will fix it.  There is nothing for Apple to "work on."

  • GJWiPhone Calculating status...
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    Dec 5, 2012 3:23 PM (in response to modular747)

    Hello there,

     

    I am sorry but im confused on what the cause of this issue is then, as my iphone has never been water damaged, dropped or opened.

     

    So it must have been caused after the new software (6.0.1) was implemented.

     

    Am i correct in saying this?

     

    If so are apple working on an updated ios to fix this?

     

    Also i am very clued up on technology including apples hardware, is there anything i could do to fix this myself as the apple store is a little far from my area.

     

    Kind Regards

  • Kerry78 Level 1 Level 1 (0 points)
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    Dec 5, 2012 5:34 PM (in response to GJWiPhone)

    I had my Old iPhone 4S replaced yesterday with a new one, I noticed instore that it was just searching around for

    WiFi connections for ages but I just thought non wiser to this and went home,

     

    at home I set up new phone update it to 6.0.1 now WiFi shows Greyed Out and nothing

    works to rectify it to work!

     

    I live about 2hrs commute from my local AppleStore and its so awful even getting appointments in there

    I just don't want the stress again of it!

     

    Please Apple can you sort this out if you see our plee's

  • P_Koler Calculating status...
    Currently Being Moderated
    Dec 21, 2012 2:53 PM (in response to Kristy1984)

    Yep, I have the same problem.

     

    All worked just fine on my iphone 4S and after upgrade my wifi is greyed out, bluetooth stopped working AND my volume regulator has vanished so i have no sound on the phone, only with earphones. I have reset my phone both from Itunes and on the phone, reset all network settings, restarting the phone but nothing works.

     

    What´s wrong?!?!

     

    Apple, you need to fix this ASAP!!

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