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Sound stuttering after Mountain Lion install

138358 Views 1,216 Replies Latest reply: Mar 31, 2014 2:45 AM by Smekeling RSS Branched to a new discussion.
  • MoogNinja Level 1 Level 1 (0 points)
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    Oct 10, 2012 8:34 PM (in response to tttxx)

    WHAT?  How can they "not have anymore", it's software.  Just make some more!!!

     

    What is wrong with these people?  You can't just force people who work in audio onto a new OS that doesn't support SOUND and then not allow them to roll back.

     

    Support contacted me, with a generic email pointing me back to the pointless apple.com website of circular support silliness.  Time to short the stock.

  • BarrettF77 Level 1 Level 1 (45 points)
    Currently Being Moderated
    Oct 10, 2012 8:38 PM (in response to MoogNinja)

    Because they think they are gods gift.  If you have a time machine backup, use it.  Otherwise, might look into windows and dual boot.  The audio issues don't come up there.  At least Microsoft can make a Mac work, lol.  Never thought I'd say that.  But Apple has managed to do a lot to hack loyal customers off. 

     

    The only other option is to contact their online store a d purchase a download code for Lion as it doesn't show up in the store anymore.  You will have to download it, but that's about it.  I've already been down that path.  It yields no fruit.

  • MoogNinja Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 10, 2012 8:44 PM (in response to tttxx)

    Too funny, they really do think they are too big to fail.  But that overconfidence is the beginning of failure.

  • BarrettF77 Level 1 Level 1 (45 points)
    Currently Being Moderated
    Oct 10, 2012 8:49 PM (in response to MoogNinja)

    Sad but true.  Everyone who knows me knows that I've loved apple.  But friends, family, and co-workers see what I'm dealing with and none will touch apple computers now.  Some have jumped to android too based on apples track record. I won't keep going off topic, but they really need to get it in gear.  With a staff of over 45,000 in the us, it wouldn't take long to burn through their stockpile of cash over a simple misstep if they alienate their customers.  iOS maps showed a hint of what can happen there. 

  • Lvivske Calculating status...
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    Oct 10, 2012 8:59 PM (in response to BarrettF77)

    Holy crap you guys are such crybaby whiners. I'm unsubscribing from this, it's devolved into a sobbing match and false threats of hating Apple over a bug very few people are even experiencing.

  • BarrettF77 Level 1 Level 1 (45 points)
    Currently Being Moderated
    Oct 10, 2012 9:01 PM (in response to Lvivske)

    If so few experience it, then why are you here?  BYE!

  • MoogNinja Level 1 Level 1 (0 points)
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    Oct 10, 2012 9:13 PM (in response to tttxx)

    Why are there 30,000 views if very few are experiencing?

     

    Dude some of us work in audio, and the audio doesn't work.

     

    That's a problem.

  • MoogNinja Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 10, 2012 9:44 PM (in response to tttxx)

    From what I understand from "support", they do not support OS X Mountain Lion:

     

    "Yes, I certainly understand the issue is with the OS X Mountain Lion (which is the software). I cannot provide further information regarding this matter, because this is not part of our scope of support."

     

    Only hardware is apparently supported.  The website clearly says ML is supported for something like 90 days, yet that is not the case when you contact them.  Where are the lawyers when you NEED them?

  • KrisEberle Calculating status...
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    Oct 11, 2012 9:56 AM (in response to tttxx)

    Okay, after contacting apple in Norway with this problem, they told me it probably is the hardware that doesent respond correctly to Mountain Lion.

     

    I work with video editing and i dont have the time to wait for 2 weeks for apple to "repair" my imac, so i have tried to find a workaround.  What i found was that if you do a clean install of your mac with ML, and then DONT install the ML updates, dont open iTunes, and dont download flash player. Everything should work fine . I dont know witch of these programs/plugins that leaves the bug. But i am now quite sure its one of these.

     

    Hope this helps.

  • BarrettF77 Level 1 Level 1 (45 points)
    Currently Being Moderated
    Oct 11, 2012 10:02 AM (in response to KrisEberle)

    First point, I agree.  The second point on apple repairing your iMac, I'm not sure how they would do that.  Reinstall software?  As to a clean install, when 10.8.0 was out, this was already tried.  Same with the combo updates on a clean install.  Point is, it still comes back. 

     

    Keep us posted though.

  • Anthonysanto Calculating status...
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    Oct 11, 2012 10:50 AM (in response to Vixit001)

    That's not correct.  I have an I5, and I've also read alot of comments about this affecting earlier macs, and the macbook pros.  I had posted a reply earlier giving out specific email address's and phone numbers of people you can contact directly to begin working on the problem with you, however Apple chose to remove it. 

  • Anthonysanto Level 1 Level 1 (0 points)
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    Oct 11, 2012 10:51 AM (in response to KrisEberle)

    I had the same problem with Silverlight watching Netflix.

  • Pink Mink Level 1 Level 1 (0 points)
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    Oct 11, 2012 10:55 AM (in response to BarrettF77)

    If it's hardware, I just don't understand how last years range of iMacs have succomb to a fault that ultimately causes a shutdown of a computer.

     

    Weren't there checks with this version that prevented you from installing on a system that was unable to cope with the OS functionality.  Surely that means various configurations were tested at Apple (ours included) to give the installation the thumbs up?

  • BarrettF77 Level 1 Level 1 (45 points)
    Currently Being Moderated
    Oct 11, 2012 10:58 AM (in response to Pink Mink)

    They must not use iTunes, the Internet, or any other application when they test a OS.  Only the likelihood of customers to foolishly turn over their money for a half-working product.  But doesn't your computer look nice just sitting on your desk when shut down?

  • Pastafarianza Calculating status...
    Currently Being Moderated
    Oct 12, 2012 12:46 AM (in response to BarrettF77)

    Ah crap. I can't believe no-one from Apple has responded to this. Just let us know that you know there's a problem and that you're working on it. Jeesh.

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