Q: Aperture reinstall
Hello
Here is my problem with Aperture.
I changed my Mac to a MacBook Pro with OSX Lion install (and updated) and install all the applications with migration system.
Now Aperture 3 doesn't want to open and continue to ask me my serial number.
My problem is that I have the serial number of my DVD version Aperture 2 (serial number refused by the system) but not anymore the serial number of my Upgrade to Aperture 3 DVD.
Must I reinstall first my Aperture 2 and see what happens?
On the Apple help it only gives the reinstall solution for Snow Leopard.
Thanks for your help
Constance
Mac Book, Mac OS X (10.5.5)
Posted on Oct 11, 2012 2:49 AM
Constance,
Do you still have the old Mac?
Then launch Aperture 3 there: You can see your Aperture 3 serial number in the "About" panel:
From Aperture's main menu bar: Aperture > About Aperture.
On your new Mac enter both serial numbers: first the Aperture 3 upgrade serial, then the Aperture 2 serial number.
If you cannot retrieve the Aperture 3 serial number from your old mac, contact Apple, see:
Pro Application Replacement Serial Numbers
Regards
Léonie
Posted on Oct 11, 2012 3:01 AM