Currently Being ModeratedOct 9, 2012 3:31 AM (in response to Michael Haffey)
With the new App Sandboxing in Aperture 3.4 some plug-ins are no longer compatible.
Check the version of your plug-in (external editor) on the manufacturer's webpage, if it is sandboxed; you may need to upgrede to a newer version.
Currently Being ModeratedOct 9, 2012 3:41 AM (in response to léonie)
Thank you for replying. This is the latest version of the Topaz software, just released 2 months ago.
Currently Being ModeratedOct 9, 2012 5:23 AM (in response to Michael Haffey)
I use photoFXlab & the other Topaz plugins with Aperture 3.4.1. The latest version of photoFXlab is v1.2. The software has not had an easy "birth" and there have been at least 2 upgrades since launch. I'm not wishing to doubt that you are on the latest version but it may be worth double checking that you're on v1.2.
Currently Being ModeratedOct 9, 2012 5:29 AM (in response to mtb_monster)
Thank you, mtb.
I was pretty sure I was on the latest version, and I am. Version 1.2.0 built Tuesday Aug 21 at 16:30.
It didn't solve the problem, but was worth checking.
Currently Being ModeratedOct 9, 2012 5:39 AM (in response to Michael Haffey)
I just tried to install photoFXlab - the latest version on MacOS X 10.8.2. On the Topaz Side it is listed as compatible with MAcOS X 10.6 and 10.7.
When I run the Installer, it shows up as incompatible with Mt. Lion - the dreaded "Ghostbusters" icon:
The bundle clearly contains components that are incompatible. What is your MacOS version? Is the signature 10.7,3. still correct?
Currently Being ModeratedOct 9, 2012 5:45 AM (in response to léonie)
I'm on 10.7.5.
I'll update my profile.
Currently Being ModeratedOct 9, 2012 5:56 AM (in response to Michael Haffey)
For 10.7.5 do the same sandboxing restrictions apply as for 10.8.2.
Currently Being ModeratedOct 9, 2012 6:02 AM (in response to léonie)
According to this
the software should run under 10.6, 10.7 and 10.8.
Thank you for your ongoing suggestions!
Currently Being ModeratedOct 9, 2012 3:30 PM (in response to Michael Haffey)
I've now tested this on my iMac (OSX 10.8.2) and I too cannot get photoFXlab to run as an external editor. It can be selected in preferences but does not export an image and nothing appears to happen.
It works fine as a plugin though, allowing layered images to be created and having access to the other Topaz Plugins. Can you access photoFXlab through this route? Does it offer you the functionality you need?
The notes on the Topaz site suggest that photoFXlab replaces Fusion Express as a plugin (more like a link to allow access to the other Topaz plugins), however, I'm able to run both alongside each other and can use each interchangeably depending on the task. photoFXlab is a more flexible and fully featured gateway.
I've had photoFXlab since release when running OS10.7.x and had no problems installing it under Lion. It has worked fine (as a plugin) since upgrading to ML.
As I'm writing this I'm beginning to wonder if photoFXlab is designed to run as an external editor in Aperture? Or if any users have had any success?
EDIT : Just reopened Aperture. When photoFXlab was used as an external editor it did create a new version (16-bit tiff as per my preference settings) but this did not export / launch photoFXlab.
Message was edited by: mtb_monster
Currently Being ModeratedOct 10, 2012 8:32 AM (in response to mtb_monster)
I now am having problems installing photoFXlab as a plug-in. Feeling very stupid as I have done it before, but even after searching the Topaz site I can't work it out.
I know this is not an Apple problem, but could you please help?
Currently Being ModeratedOct 10, 2012 3:01 PM (in response to Michael Haffey)
This link should take you to the dowlads page on the topaz website:
Then download the photFXlab installer for Mac - it will download a dmg file called topazsoftwaremanager_online_091812. Double click and follow the instructions. Once the initial install phase has completed (after clicking through the various confirmation boxes) you should see this dialogue box.
Option 3 Fix installation problems should then give the option to repair photoFXlab. There is a further checkbox to re-install from the topz server. You could try giving this a go.
Advice comes with the usual health warning about making sure you have a working backup of your data etc.
Currently Being ModeratedOct 11, 2012 3:31 AM (in response to mtb_monster)
Thank you, Adrian.
I also received this suggestion from Topaz.
I have done this (and even rebooted) but sadly the problem remains.
Currently Being ModeratedOct 11, 2012 7:39 AM (in response to Michael Haffey)
I have had a reply from Topaz. It reads
"This is a known issue for the new aperture, we are working on it. We will send you the solution when we have the fix. "
Thank you all for trying.
Currently Being ModeratedOct 11, 2012 7:51 AM (in response to Michael Haffey)
We will send you the solution when we have the fix. "
Please post it here, when you receive the answer, hopefully soon!