1 2 Previous Next 22 Replies Latest reply: Oct 17, 2012 12:40 PM by debzidoo1
debzidoo1 Level 1 Level 1 (0 points)

I hope somebody can help me - my Time Machine has been unable to complete backups for about six weeks or so.

 

Having read some useful information on the support forums yesterday, I verified both my internal HD and my external disk. The external disk appears fine, yesterday my internal disc needed some 'minor repairs'. I booted from the Leopard disk, but could not find where to repair disk so simply verified disk again and it was apparently fine.

 

I have verified both disks today and they are again fine. However when I try to back up I get this message:

 

Starting standard backup

Backing up to: /Volumes/Time Machine/Backups.backupdb

Event store UUIDs don't match for volume: Macintosh HD

Node requires deep traversal:/ reason:kFSEDBEventFlagMustScanSubDirs|kFSEDBEventFlagReasonEventDBUntrustable|

Node requires deep traversal:/Users/macbookowner/Pictures/iPhoto Library reason:kFSEDBEventFlagContainsChanges|kFSEDBEventFlagMustScanSubDirs|kFSEDBEven tFlagReasonFoundInDeepTraversal|kFSEDBEventFlagReasonMissedReservation|

No pre-backup thinning needed: 90.99 GB requested (including padding), 158.90 GB available

Error: (-8088) SrcErr:NO Copying /Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.0.0/VersionCueUI.framework/Versions/Current to /Volumes/Time Machine/Backups.backupdb/Debs' Macbook/2012-10-10-125404.inProgress/FDAAD4E0-7030-4317-925F-63C9D273908B/Macin tosh HD/Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.0.0/VersionCueUI.framework/Versions

Error: (-36) SrcErr:YES Copying /Users/macbookowner/Pictures/iPhoto Library/Originals/2012/30 Sep 2012/IMG_2772.MOV to (null)

Error: (-36) SrcErr:NO Copying /Users/macbookowner/Pictures/iPhoto Library/Originals/2012/30 Sep 2012/IMG_2772.MOV to /Volumes/Time Machine/Backups.backupdb/Debs' Macbook/2012-10-10-125404.inProgress/FDAAD4E0-7030-4317-925F-63C9D273908B/Macin tosh HD/Users/macbookowner/Pictures/iPhoto Library/Originals/2012/30 Sep 2012

Stopping backup.

Error: (-8062) SrcErr:NO Copying /Users/macbookowner/Pictures/iPhoto Library/Originals/2012/30 Sep 2012/IMG_2772.MOV to /Volumes/Time Machine/Backups.backupdb/Debs' Macbook/2012-10-10-125404.inProgress/FDAAD4E0-7030-4317-925F-63C9D273908B/Macin tosh HD/Users/macbookowner/Pictures/iPhoto Library/Originals/2012/30 Sep 2012

Copied 20247 files (72.6 GB) from volume Macintosh HD.

Copy stage failed with error:11

Backup failed with error: 11

 

I have no idea what to do.

 

Can anybody help? Thankyou so much


MacBook, Mac OS X (10.5.8)
  • 1. Re: Time machine cannot complete backups - please help
    BDAqua Level 10 Level 10 (116,480 points)

    Hello,

     

    Seems likely a problem on the Internal drive...

     

    See if the Disk is issuing any S.M.A.R.T errors in Disk Utility...

     

    http://support.apple.com/kb/PH7029

     

     

    You could try excluding the ones with errors like this...

     

    SrcErr:NO Copying /Users/macbookowner/Pictures/iPhoto Library/Originals/2012/30 Sep 2012/IMG_2772.MOV

     

    But errors like this seem like the external drive is temporarily disconnecting...

     

    Error: (-36) SrcErr:YES Copying /Users/macbookowner/Pictures/iPhoto Library/Originals/2012/30 Sep 2012/IMG_2772.MOV to (null)

     

    What brand/model drive is it?

  • 2. Re: Time machine cannot complete backups - please help
    debzidoo1 Level 1 Level 1 (0 points)

    Hello, and thanks for responding :-)

     

    I have just run the verify disk (on my internal HD) in disk utility and this is what it says:

    Verifying volume “Macintosh HD”

     

    Performing live verification.

    Checking Journaled HFS Plus volume.

    Checking Extents Overflow file.

    Checking Catalog file.

    Checking multi-linked files.

    Checking Catalog hierarchy.

    Checking Extended Attributes file.

    Checking volume bitmap.

    Checking volume information.

    The volume Macintosh HD appears to be OK.

     

    S.M.A.R.T status says "verified"

     

    I have had this problem for a while, and was trying to delete or exclude the error-ing files but it seems to find a different issue every time. I also have a problem in that with iPhoto '09 I no longer seem to have access to my originals/changed folders, it is just one huge iPhoto file?

     

    I ran the backup this afternoon while I was out of the house, thinking maybe I was slightly moving my macbook or external drive while it was backing up - but despite me not being here it failed again :-(

     

    The external drive is a II Freecom 500GB

  • 3. Re: Time machine cannot complete backups - please help
    debzidoo1 Level 1 Level 1 (0 points)

    I have just excluded this file:

    Error: (-8088) SrcErr:NO Copying /Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.0.0/VersionCueUI.framework/Versions/Current

     

    Then ran time machine back up again, this time it appears to have been successful but I'm not sure?? This is the message I receive:

     

    Starting standard backup

    Backing up to: /Volumes/Time Machine/Backups.backupdb

    Node requires deep traversal:/Users/macbookowner/Pictures/iPhoto Library reason:kFSEDBEventFlagMustScanSubDirs|kFSEDBEventFlagReasonMissedReservation|

    No pre-backup thinning needed: 89.75 GB requested (including padding), 157.90 GB available

    Copied 461 files (3.0 MB) from volume Macintosh HD.

    Starting post-backup thinning

    Deleted backup /Volumes/Time Machine/Backups.backupdb/Debs' Macbook/2012-10-05-143615: 157.91 GB now available

    Post-back up thinning complete: 1 expired backups removed

    Backup completed successfully.

     

    Now I'm concerned it's deleted the latest backup that 'appeared' successful, and seems to have only backed up 3MB?!

  • 4. Re: Time machine cannot complete backups - please help
    BDAqua Level 10 Level 10 (116,480 points)

    Is there a good backup after 2012-10-05?

     

    It apparently just added 3 MB of "changes" since the last one.

     

    Is there a good copy of /Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.0.0/VersionCueUI.framework/Versions/Current

     

    On the backup?

  • 5. Re: Time machine cannot complete backups - please help
    debzidoo1 Level 1 Level 1 (0 points)

    If I open time machine, there appears to be a backup named 2012-10-05-142333 - could that be why it deleted the other one as that I assume was an earlier backup from the same day?

     

    2012-10-05-142333 appears to contain a good backup of /Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.0.0/VersionCueUI.framework/Versions/Current

     

    Do you think somehow this is resolved? Or would you suggest I get a new external hard drive to be on the safe side?

     

    [All this because I am on OSX 10.5.8 - had my new iPhone5 for almost two weeks, cannot get iPhone5 to work without iTunes 10.7, cannot get iTunes 10.7 without upgrading to Snow Leopard - waited a week for disk to arrive from US to UK and now am too scared to download it without a good backup!!!]

  • 6. Re: Time machine cannot complete backups - please help
    BDAqua Level 10 Level 10 (116,480 points)

    A second drive would be a safer idea for sure, I'd suggest maybe a clone instead of a TM backup.

  • 7. Re: Time machine cannot complete backups - please help
    debzidoo1 Level 1 Level 1 (0 points)

    Ok, thankyou

     

    What is a clone? How do I do it & what is it for?

     

    (Sorry)

  • 8. Re: Time machine cannot complete backups - please help
    BDAqua Level 10 Level 10 (116,480 points)

    A clone is an exact bootable copy of your Hard Drive.

     

    Get carbon copy cloner to make an exact copy of your old HD to the New one...

     

    http://www.bombich.com/software/ccc.html

     

    Or SuperDuper...

     

    http://www.shirt-pocket.com/SuperDuper/

     

    Or the most expensive one & my favorite, Tri-Backup...

     

    http://www.tri-edre.com/english/tribackup.html

     

    How to format your disks...

     

    http://www.kenstone.net/fcp_homepage/partitioning_tiger.html

     

    (To Install OSX on an IntelMac the Drive it needs the GUID Partitioning scheme mentioned at the bottom.)

     

    Thanks to Pondini, Formatting,  Partitioning, Verifying,  and  Repairing  Disks...

     

    http://Pondini.org/OSX/DU.html

  • 9. Re: Time machine cannot complete backups - please help
    debzidoo1 Level 1 Level 1 (0 points)

    Thanks for all your advice :-) I have ordered a new external drive as I tried to backup again this morning and it would not complete again.

     

    Do you know how I can exclude the iPhoto Originals folder now I am on a newer version of iPhoto?

     

    This is the message I get now, again left my macbook and external drive completely alone while the backup attempted

     

    Starting standard backup

    Backup requested by user

    Backing up to: /Volumes/Time Machine/Backups.backupdb

    Backup requested by user

    Waiting for index to be ready (906 > 0)

    Node requires deep traversal:/Users/macbookowner/Pictures/iPhoto Library reason:kFSEDBEventFlagContainsChanges|kFSEDBEventFlagMustScanSubDirs|kFSEDBEven tFlagReasonFSEvent|kFSEDBEventFlagReasonMissedReservation|

    No pre-backup thinning needed: 89.79 GB requested (including padding), 157.84 GB available

    Error: (-36) SrcErr:YES Copying /Users/macbookowner/Pictures/iPhoto Library/Originals/2012/30 Sep 2012/IMG_2772.MOV to (null)

    Error: (-36) SrcErr:NO Copying /Users/macbookowner/Pictures/iPhoto Library/Originals/2012/30 Sep 2012/IMG_2772.MOV to /Volumes/Time Machine/Backups.backupdb/Debs' Macbook/2012-10-12-130617.inProgress/FE19FC6E-4F7E-4A62-974E-C253861DD625/Macin tosh HD/Users/macbookowner/Pictures/iPhoto Library/Originals/2012/30 Sep 2012

    Stopping backup.

    Error: (-8062) SrcErr:NO Copying /Users/macbookowner/Pictures/iPhoto Library/Originals/2012/30 Sep 2012/IMG_2772.MOV to /Volumes/Time Machine/Backups.backupdb/Debs' Macbook/2012-10-12-130617.inProgress/FE19FC6E-4F7E-4A62-974E-C253861DD625/Macin tosh HD/Users/macbookowner/Pictures/iPhoto Library/Originals/2012/30 Sep 2012

    Copied 4769 files (71.6 GB) from volume Macintosh HD.

    Copy stage failed with error:11

    Backup failed with error: 11

     

    :-(

  • 10. Re: Time machine cannot complete backups - please help
    BDAqua Level 10 Level 10 (116,480 points)

    Do you know how I can exclude the iPhoto Originals folder now I am on a newer version of iPhoto?

    Might remove the exclusion & add it again.

  • 11. Re: Time machine cannot complete backups - please help
    debzidoo1 Level 1 Level 1 (0 points)

    Thanks but I can't find this folder anymore? iPhoto is now just one big folder, I have no control over particular files within it??

  • 12. Re: Time machine cannot complete backups - please help
    debzidoo1 Level 1 Level 1 (0 points)

    Hey

    I received my new external hard drive and have tried to do a full time machine back up of the whole system.

     

    However it STILL will not back up anything :-( I am getting seriously frustrated with this :-(

     

    This is the message I get:

     

    Starting standard backup

    Backing up to: /Volumes/Time Machine/Backups.backupdb

    Event store UUIDs don't match for volume: Macintosh HD

    No pre-backup thinning needed: 209.78 GB requested (including padding), 328.12 GB available

    Error: (-36) SrcErr:YES Copying /Applications/World of Warcraft/World of Warcraft Launcher.app/Contents/MacOS/Launcher to (null)

    Error: (-36) SrcErr:NO Copying /Applications/World of Warcraft/World of Warcraft Launcher.app/Contents/MacOS/Launcher to /Volumes/Time Machine/Backups.backupdb/Debs' Macbook/2012-10-14-140516.inProgress/BB2FBE26-88EB-4A04-9520-682F7F780302/Macin tosh HD/Applications/World of Warcraft/World of Warcraft Launcher.app/Contents/MacOS

    Stopping backup.

    Error: (-8062) SrcErr:NO Copying /Applications/World of Warcraft/World of Warcraft Launcher.app/Contents/MacOS/Launcher to /Volumes/Time Machine/Backups.backupdb/Debs' Macbook/2012-10-14-140516.inProgress/BB2FBE26-88EB-4A04-9520-682F7F780302/Macin tosh HD/Applications/World of Warcraft/World of Warcraft Launcher.app/Contents/MacOS

    Copied 83 files (2.1 MB) from volume Macintosh HD.

    Copy stage failed with error:11

    Backup failed with error: 11

     

    Perhaps I am doing something wrong? I assumed that a brand new hard drive would mean the whole system would back up from scratch? I have deleted /Library/Preferences/com.apple.TimeMachine.plist as per Pondini's advice to do a full rest of time machine.

     

    Would really appreciate any help

  • 13. Re: Time machine cannot complete backups - please help
    BDAqua Level 10 Level 10 (116,480 points)

    Whew, in Finder do a Get info on the ScrErr files, what size/rights do they show? Do they exist?

     

    I'd think of trying another backup app right now...

     

    Get carbon copy cloner to make an exact copy of your old HD to the New one...

     

    http://www.bombich.com/software/ccc.html

     

    Or SuperDuper...

     

    http://www.shirt-pocket.com/SuperDuper/

     

    Or the most expensive one & my favorite, Tri-Backup...

     

    http://www.tri-edre.com/english/tribackup.html

    Try the free 30 day trial of this one, it has far better reporting of errors in it's logging system.

  • 14. Re: Time machine cannot complete backups - please help
    debzidoo1 Level 1 Level 1 (0 points)

    Thanks for responding again

     

    Whew, in Finder do a Get info on the ScrErr files, what size/rights do they show? Do they exist?

     

    Yes they do exist, can't see anything which looks strange, 2.1MB and I have permission to read/write.

     

    Every time I try to run a backup different files appear to have a problem. Do you have any idea what the issue is? My macbook runs fine, I've had no problems with it at all.  And again verify disk says that my internal HD is fine.

     

    I'd think of trying another backup app right now...

     

    I was trying to avoid spending any more money but looks like this is the only way!

     

    One thing that's strange is that the message I got after running the backup was that only 2.1MB was successul, however I currently have 22.2GB of space used up on my new drive. Any ideas why? (It is taking an age to delete.....)

     

    Am I correct in thinking time machine should be running a complete backup of my whole system onto the brand new drive?

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