Skip navigation

Is this a virus?

396 Views 9 Replies Latest reply: Oct 12, 2012 4:43 AM by clintonfrombirmingham RSS
Zaphnia Calculating status...
Currently Being Moderated
Oct 11, 2012 2:10 PM

I turned on my MacBook just now and was unable to open it, I got weird text all over the screen in black, similar to something you would see if your PC failed to open and went into DOS. I tried putting in my password and after the 3rd time it finally opened. How can I tell if this was a virus or something? I don't go to funky websites or click on odd looking search entries. I don't understand what's going on.

MacBook Pro, OS X Mountain Lion (10.8.2)
  • Allan Eckert Level 8 Level 8 (39,320 points)
    Currently Being Moderated
    Oct 11, 2012 2:13 PM (in response to Zaphnia)

    First of all forget about Virus. I can tell you that it is not one.

     

    How about if you provide us some the text that you are seeing maybe that might help us to understand your problem.

     

    Allan

  • Allan Eckert Level 8 Level 8 (39,320 points)
    Currently Being Moderated
    Oct 11, 2012 2:49 PM (in response to Zaphnia)

    If you have an install DVD for that Mac then attempt to boot from it and see if that changes anything.

     

    Allan

  • Keith Doherty3 Calculating status...
    Currently Being Moderated
    Oct 11, 2012 2:52 PM (in response to Zaphnia)

    Your computer has crashed .

     

    Its not a virus but more likely hardware problem.

     

    RAM may be bad or Hard drive corrupted.

     

    You would be best making a Genius appointment asap.

  • thomas_r. Level 7 Level 7 (26,920 points)
    Currently Being Moderated
    Oct 12, 2012 4:08 AM (in response to Zaphnia)

    That looks like a hardware-related kernel panic. In other words, something is probably wrong with your machine's hardware. It doesn't matter that it's working now, sometimes hardware problems can come and go, but it will probably get worse. I would agree with Keith, you need to get that machine checked out by Apple's techs.

  • clintonfrombirmingham Level 7 Level 7 (26,655 points)
    Currently Being Moderated
    Oct 12, 2012 4:43 AM (in response to Zaphnia)

    If it's a newer model that shipped with Lion, you wouldn't have received an installation disc, If I were you, I would run the Apple Hardware Test on the machine and see if it reports any errors. If it does, or if the problem happens again, you can then take your machine to an Apple Store or an AASP and have further diagnostics run.

     

    Good luck,

     

    Clinton

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.