5 Replies Latest reply: Oct 16, 2012 12:44 PM by Linc Davis
Vickie Emswiler Level 1 Level 1 (25 points)

Suddenly I cannot view pdf file in Safari - why?

  • 1. Re: Suddenly I cannot view pdf file in Safari - why?
    Linc Davis Level 10 Level 10 (118,490 points)

    Back up all data.

     

    Quit Safari. In the Finder, select Go Go to Folder from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:

     

    /Library/Internet Plug-ins

     

    From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then launch Safari and test.

     

    If you still have the issue, repeat with this line:

     

    ~/Library/Internet Plug-ins

     

    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • 2. Re: Suddenly I cannot view pdf file in Safari - why?
    alyoops Level 1 Level 1 (0 points)

    Doesn't work.  I tried that several times, even removed all plugin in both library.  Still can not view pdf file in safari, it always downloads.

     

    I suspect acrobat pref may have been the cause.  I tried installing it, and did find the setting set to use acrobat instead of browser, but the option is dimmed and no way could I uncheck it.  Uninstalled everything adobe, and removed anything with adobe and any pdf plugin.  Still the same.

     

    Any other ideas.

     

    alex

  • 4. Re: Suddenly I cannot view pdf file in Safari - why?
    Vickie Emswiler Level 1 Level 1 (25 points)

    I had to take all the Adobe software out of the Library folder that relates to the Safari - if you do a search - you will find the exact location and answer to this problem - once I tooke out all those files - my safari was able to open PDF files again.....but now I have a bigger problem....all my files got taken out by some kind of virus and NOBODY has replied to any of my posts to help me.

  • 5. Re: Suddenly I cannot view pdf file in Safari - why?
    Linc Davis Level 10 Level 10 (118,490 points)

    There are two reasons why nobody has replied to your other message:

     

    (1) No one has any way of knowing why your files seem to have disappeared; and

    (2) If you don't have current backups, no one can do anything about it.

     

    An expert in data recovery might be able to recover some of your files, but such services are very expensive.