HT1349: How to find the serial number of your Apple hardware productLearn about How to find the serial number of your Apple hardware product
Currently Being ModeratedOct 12, 2012 4:07 AM (in response to grayjaytaylor)
Are you downloading them or are you streaming them? If you don't know, downloading meaning there's a file on your comptuer, streaming meaning if you're not on the internet, it won't play.
If streaming, it's possible your bandwidth isn't high enough. Video and audio chew through the bandwidth something horrible. You may be trying to 'drink a milkshake through a coffee stirer'.
If they're downloaded then another possibility is that your computer simply isn't fast enough. If the movies are high quality and high def then the file could literally be too good for your computer to play. I don't know if the rental rules will allow this but is the issue replicatable on multiple computers? That's one way to see if the file plays poorly on multiple devices, meaning the file could be bad, or if it only plays poorly on certain devices.
There is always a possibility that the file was poorly made. In that case, you can contact iTunes and have them look into it.
If you're streaming and there's a chance that's the issue, then using a better net connection could fix that. If it's downloaded then it's possible that it's the speed of the computer and if you can use another one that can help. If you chose the highest def version (if they offer multiple versions, I have no idea if they do) then choosing a lower resolution version in the future may be a solution. Give your device something less complex to handle.
Currently Being ModeratedOct 12, 2012 4:18 AM (in response to Skydiver119)
Thank you Skydiver.... I will check this out on our other computers. At pesent I am using at Toshiba Satelite to play back and I do know it is a little slow so I will try it on my main computer today.